Customer reviews from cuisinart.com
Cuisinart - PerfecTemp 14-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.6
(5,969 Reviews)
Rating breakdown 5,969 reviews
5 Stars
4,369
4 Stars
1,007
3 Stars
318
2 Stars
141
1 Star
134
92%of customers recommend this product.
(
4,481 out of
4,874)
Customer Reviews for Cuisinart - PerfecTemp 14-Cup Coffee Maker - Black/Stainless Steel
Customer Rating
2
Good coffee maker but can’t pour it in the cup
on April 24, 2026
Posted by: Aj Wilson
Gender:Male
Verified Purchase:Yes
Good coffee but decanter dribbles water and coffee
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, April 27, 2026
Thank you for sharing your feedback on the 14 Cup Programmable Coffeemaker, and we’re glad to hear you’re enjoying the quality of the coffee. In some cases, ensuring the carafe lid is properly aligned and cleaning the pour spout can help reduce dripping during pouring. Our Consumer Assistance Center would be happy to assist further—please call 1-800-726-0190 and reference Ticket #8900631930 so we can help review your concern. We appreciate you taking the time to share your experience, as your feedback helps us improve future models.
Written by a customer while visiting cuisinart.com
Posted by: Just ask Fred!
Verified Purchase:Yes
I have had other brands of drip coffee makers. None of them that i have purchased previously are better than the Cuisinart. It is very easy to use and it is reliable.
Written by a customer while visiting cuisinart.com
Posted by: Sandy930
Gender:Female
Verified Purchase:Yes
Most money I ever spent on a coffee pot. Had lots of trouble with the lid. The programmer on/off does not work. Very disappointed
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, May 11, 2026
Thank you for sharing your experience, and we’re sorry to hear about the trouble you’ve had with the lid and the programming features—especially after making a significant investment. For issues with the lid or the on/off programming, we recommend confirming the lid is fully seated and reviewing the programming steps carefully, as incomplete engagement can prevent proper operation. Our Consumer Assistance Center would be happy to help troubleshoot or review next steps at 1‑800‑726‑0190—please reference Ticket #: 8900644364 when calling. Thank you for your feedback; comments like yours help us drive improvements in future models.
Written by a customer while visiting cuisinart.com
Posted by: Hello Nurse
from Montgomery, NY
Gender:Female
Verified Purchase:Yes
Got this for Christmas & love it. As someone who works night shift, coffee is vital to survival! I like how the water level is visible from the side of the coffee pot, makes it easier to fill than in previous models. No water leaking from bottom either like my previous model which was the 12 cup. I love being able to set the timer & wake up to coffee & also the auto shut off. Be aware you should change the water filter every 2 months, but they are not expensive. So far, very pleased!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Mimi of 4
from Charlotte NC
Gender:Female
Verified Purchase:Yes
Has a larger carafe and is exactly what I needed. With this feature I am able to have enough coffee for all without having to make a 2nd pot of coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Jo 14
from Coconut Creek, FL
Gender:Female
Verified Purchase:Yes
The rim on my 14 cup carafe drips and makes a mess. Just under the pouring lip is what appears to be a crack, or possibly an expansion seam. I can't tell if the coffee drip is coming from there, but it seems like it. Also when washing the carafe, rinse water appears to drip from the plastic rim all around.
The coffeemaker itself is fine.
The coffeemaker itself is fine.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: oldnevadan
Gender:Male
Verified Purchase:Yes
Recently purchased this coffee maker. Works great. Additional features from older model I replaced.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: 2cupsperday
from Cincinnati
Gender:Female
Verified Purchase:Yes
Have used this everyday for 3 weeks and like it a lot. Have used the "medium" setting for the hot plate and it keeps the coffee plenty hot for our coffee with cream. Have only tried the reusable gold filter once and went back to the paper cone filters for coffee with less grounds. Not a fan of the lid on the carafe since you have to remove it to clean out the pot. Would prefer a hinged lid but the carafe itself is quite substantial - large and sturdy. As with many coffeemakers that open at the top, it doesn't fit well in our small kitchen where I have it under the cabinet and have to slide it out to fill and brew.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com