Customer reviews from geappliances.com
GE - 1.6 Cu. Ft. Microwave - White
Average customer rating
4.4
(3,918 Reviews)
Rating breakdown 3,918 reviews
5 Stars
2,648
4 Stars
786
3 Stars
219
2 Stars
89
1 Star
176
89%of customers recommend this product.
(
3,043 out of
3,422)
Customer Reviews for GE - 1.6 Cu. Ft. Microwave - White
Customer Rating
2
Only lasted 18 months
on October 20, 2025
Posted by: Steveb1961
from Toms River NJ
[This review was collected as part of a promotion.] It worked great but completely died after only 18 months. It’s only 2 of us so it wasnt from overuse.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
1
Value
4
Response from geappliances.comBy Adrian, GE_Appliances, October 21, 2025
We would like to assist you with this microwave and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Broke down in less than two years.
on November 4, 2025
Posted by: mela61
I purchased this microwave a year and a half ago. A couple of weeks ago, it started making noise and had a bad smell. The waveguide cover was burnt, and the microwave was unusable. I kept it spotless, so this was simply a bad product. I contacted GE. They sent out a tech and eventually gave me a rebate for the cost of it, but I still have to pay for the removal of the old one and a contractor to replace the one I will buy, since I have mine installed in a base cabinet. Worst microwave I've ever owned. I appreciate the rebate, but it's still going to cost me a lot for removal and installation. This should not have happened.
Response from geappliances.comBy Jonathon, GE_Appliances, November 4, 2025
We're sorry to hear about your microwave needing to be replaced. We are glad that you got in touch with our team and got assistance with this. We are always happy to help out where we can.
Written by a customer while visiting geappliances.com
Customer Rating
4
Burns Popcorn!
on November 25, 2025
Posted by: Mor2
from Paris TN
[This review was collected as part of a promotion.] It’s a good microwave but it burns popcorn( have to stop it early). Ours runs hotter than previous GE microwave.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Safety concerns
on January 26, 2026
Posted by: JBatra
from Wisconsin
We got this microwave in 2020 and off late we noticed there are cracks all around the base and it makes popping sounds while heating something. We have stopped using it because of safety concerns but really disappointed with the quality of the product.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
4
Response from geappliances.comBy Julia, GE_Appliances, January 27, 2026
We'd like to help with your microwave. We will be reaching out to you via email. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
3
Microwave performance
on February 12, 2026
Posted by: Mablelean Hurd
from Memphis Tn
I love the size and performance of this microwave but this is the second model in a year and a half. The first one did a power failure so I unplugged it and was going to buy a new one but I decided to replug it after a few days and it started back for about 2 months then it would turn on but it doesn't heat up. It still looks brand new. I liked it so much tha I decided to order another one which I received yesterday. Just warmed up a cup of tea and this one is so noisy. I will try it again later. I now see that this model has been discontinued as it probably should be if not perfected.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Diego, GE_Appliances, February 13, 2026
We want to help you with your microwave not working properly and with its sound level. We recommend reaching out to our warranty team at 1-833-426-3393.
Written by a customer while visiting geappliances.com
Customer Rating
1
Be careful
on February 23, 2026
Posted by: Sam3182
from Louisville KY
Microwave has started turning on on its own randomly. It has been taken care of and only ever been in one location. Seems very dangerous that it is able to do that. If we unplug it then plug it back it it will randomly start running within the next few hours.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, February 25, 2026
We want to help you with your microwave turning on randomly. We recommend reaching out to our warranty department at 1-833-426-3393.
Written by a customer while visiting geappliances.com