Customer reviews from geappliances.com
GE - 1.6 Cu. Ft. Microwave - White
Average customer rating
4.4
(3,918 Reviews)
Rating breakdown 3,918 reviews
5 Stars
2,648
4 Stars
786
3 Stars
219
2 Stars
89
1 Star
176
89%of customers recommend this product.
(
3,043 out of
3,422)
Customer Reviews for GE - 1.6 Cu. Ft. Microwave - White
Customer Rating
1
Microwave
on June 1, 2021
Posted by: None625
from louisiana
Very poor quality. Steams up the window between the interior and exterior glass so you can not see in the window at all. Takes over an hour to clear the window. Can also see heat vapers escaping around the door. Ordered one and sent it back for a replacement and the second one does the same thing.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances , June 2, 2021
Hi, Thanks for sharing your concerns and giving us a chance to help! It's normal to see some steam or vapor escaping from around the microwave door. The door is designed to allow heat and steam to escape to prevent the overheating of the unit.
It's also normal to see some condensation between the door panels, unless the condensation does not dissipate within a reasonable amount of time. We're sorry for any inconvenience this may cause. Thanks so much for buying GE Appliances! - Sharon@GEA
It's also normal to see some condensation between the door panels, unless the condensation does not dissipate within a reasonable amount of time. We're sorry for any inconvenience this may cause. Thanks so much for buying GE Appliances! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor
on June 16, 2021
Posted by: Sadd66
from Downers Grove
Stopped working after 3 days
Waiting to see how GE will rectify the situation
Waiting to see how GE will rectify the situation
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances , June 17, 2021
Hi, Thanks for your review. We're so sorry to hear you're having trouble with your microwave. This sounds incredibly frustrating and we're happy to offer some guidance. If disconnecting power to the microwave for 30 seconds to reset the electronics doesn't resolve the issue, we suggest taking advantage of the warranty. To make a warranty claim, you can call GE Appliances at 800-432-2737. Please have the model number and serial number handy.
We sincerely apologize for the inconvenience you've experienced and hope this is resolved for you soon. - Sharon@GEA
We sincerely apologize for the inconvenience you've experienced and hope this is resolved for you soon. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Has all the features I was hoping for!
on June 16, 2021
Posted by: IowaDeb
from Burlington, IA
It's got great power and lots of features to make it very easy to use and very very useful!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Complete Junk
on June 19, 2021
Posted by: Tiredofjunk2021
Bought this one as this model replaced my previous one that we owned for 8 years with no issues. In 2 months 2 have died. First one the drive the rotates the food plate stopped after 2 weeks. The second one the door stopped opening at day 31. Complete Chineese junk. As a custom fabricator I could build a better one myself. Stay away.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, June 21, 2021
Greetings,
We're so sorry to hear about your microwave. We can certainly understand how frustrating that must be. If you are having issues with your microwave door, then service will be required.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is helpful. Have a great day! Mike@GEA
We're so sorry to hear about your microwave. We can certainly understand how frustrating that must be. If you are having issues with your microwave door, then service will be required.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is helpful. Have a great day! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Heats Fast
on June 29, 2021
Posted by: LizardE
from Fontana, CA
Great microwave..no fancy frills, it does exactly what I bought it for. It heats food quickly, and because it’s smaller than my last one, it fits perfectly on my new microwave shelf.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
JUNK
on June 30, 2021
Posted by: MADE AS HELL
from CALIFORNIA
I BOUGHT THIS MICROWAVE OVEN AND IT LASTED 6 MONTHS.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, July 1, 2021
Hello,
Oh no! We're terribly sorry to hear that your microwave has only lasted six months! We definitely know how frustrating that can be. We would recommend taking advantage of your one year warranty to schedule a service appointment. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Have a wonderful day! Mike@GEA
Oh no! We're terribly sorry to hear that your microwave has only lasted six months! We definitely know how frustrating that can be. We would recommend taking advantage of your one year warranty to schedule a service appointment. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Have a wonderful day! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Microwave
on July 4, 2021
Posted by: gagirl12
from Dublin, GA 31021
I purchased the GE Microwave as a replacement of my microwave that had stopped working. I have been well pleased with my new microwave. I appreciate all the features that it has. It is very easy to use and would recommend the GE Microwave to my family and friends.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not recommend
on July 6, 2021
Posted by: Joel3756
Shorts out when cooking longer than 4 minutes even with surge protector
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, July 7, 2021
Hello there,
We're so sorry to hear that your microwave is shorting while cooking. This is definitely something we do not expect of our products. We would recommend scheduling a service appointment to resolve this issue. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here if you need anything. Best wishes! Mike@GEA
We're so sorry to hear that your microwave is shorting while cooking. This is definitely something we do not expect of our products. We would recommend scheduling a service appointment to resolve this issue. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here if you need anything. Best wishes! Mike@GEA
Written by a customer while visiting geappliances.com