Customer reviews from geappliances.com
GE - 1.6 Cu. Ft. Microwave - White
Average customer rating
4.4
(3,918 Reviews)
Rating breakdown 3,918 reviews
5 Stars
2,648
4 Stars
786
3 Stars
219
2 Stars
89
1 Star
176
89%of customers recommend this product.
(
3,043 out of
3,422)
Customer Reviews for GE - 1.6 Cu. Ft. Microwave - White
Customer Rating
5
Happy with this purchase
on March 15, 2021
Posted by: NancieH
from Sacramento california
Our previous microwave was a combined mw/convection oven. I never used the oven feature. This one has the same generous capacity but is more powerful. Easy to use, easy menu. Door opens and closes easily. Our previous MW was GE which we had for nearly 20 years. We have other GE appliances as well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Eliza@GEA, GE Appliances, April 7, 2021
Hi there, thank you for taking the time to share your positive review and being such a loyal member of the GE Appliances family! It makes us so happy to hear that you have chosen this fantastic sensor microwave for your home and have been so impressed with the large capacity, powerful cooking, simple controls, and smooth door operation that it offers. You may want to try out the convenient Dinner Plate feature that senses the food and adjusts the cooking power and time to perfectly reheat a plate of previously cooked food. You simply press Dinner Plate, then either 1 (for 8 oz. of food), 2 (12 oz.), or 3 (16 oz.), and the microwave will start immediately. We look forward to continuing to serve and support you with your appliances in the years to come! -Eliza@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Keypad
on March 16, 2021
Posted by: Morning coffee
from Michigan
The numbers and words on the keypad are light gray on black. They are very dim in daylight and we need a flashlight to see them at night. There is no back light. Our previous GE microwave had bright white numbers and words.
No, I would not recommend this to a friend.
Features
1
Performance
5
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, March 30, 2021
Hello there, we appreciate the honest feedback and want you to know we'll be sure to take your comments into consideration. We're wishing you the best!
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Seems like this is just a bad unit
on March 20, 2021
Posted by: Doug8791
from Indiana
Like others have said it worked great if you don't try to heat anything longer than 4 minutes. Just bought it and was heating something for 5 minutes and with 20 seconds to go it just totally shuts off. unplug it and plug it back in nada. About 10 minutes late plug it back in and it will work again. Seems really quiet like the fan isn't working. Have had it home all of 4 hours. Taking it back tomorrow and will not be buying another GE microwave...probably ever.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, March 24, 2021
Hi there,
Thanks for reaching out. We're sorry to hear about the issues that you had with your microwave not working well, we can understand how this would be frustrating.
We do hope that we can work hard in the future to earn your trust back.
If you ever have questions or concerns about your appliances in the future, know that we're always here to help.
Best wishes
Michael@GEA
Thanks for reaching out. We're sorry to hear about the issues that you had with your microwave not working well, we can understand how this would be frustrating.
We do hope that we can work hard in the future to earn your trust back.
If you ever have questions or concerns about your appliances in the future, know that we're always here to help.
Best wishes
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Seems to have a fan problem
on March 24, 2021
Posted by: Jim_boss
This microwave will need to be returned. The fan that runs when cooking is hitting something and makes a racket.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
5
Response from geappliances.comBy Vikki@GEA, GE_Appliances, April 12, 2021
Hi - We are very sorry to hear about the difficulty you are having with your new microwave and can certainly appreciate how inconvenient this must be for you. This is not the type of review we expect to hear on our microwaves. If you have not already exchanged the unit please call 1-800-432-2737 to discuss your options under your warranty. We truly wish you all the best! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on March 26, 2021
Posted by: Elstad
from Lexington, SC
I have bought several microwaves, and they just didn’t work like the GE, I just purchased. Lots of features, and the price was very reasonable.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Powers off constantly
on April 17, 2021
Posted by: Wygal
from Wyoming
We bought this product 4 months ago and if we microwave something for 2-3 minutes it will shut down to cool off for 30 minutes. It’s very annoying. Our last microwave (also ge) was able to be set inside our custom cabinet spot for the microwave and handle as many packs of ramen noodles as my kids made. This one has been removed from its nook and is ugly cluttering up the counter and still overheats!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy John@GEAppliances, GE Appliances, April 23, 2021
Thank you for reaching out about your microwave. We appreciate hearing from you and apologize for the overheating issue you are experiencing. This model is not approved to be used in a cabinet and should be on a countertop with the appropriate clearances. 3 inches on each side, 3
inches on the top, and 1 inch in the rear are necessary to exhaust the unit properly. We apologize for the inconvenience and hope you will keep in touch.
inches on the top, and 1 inch in the rear are necessary to exhaust the unit properly. We apologize for the inconvenience and hope you will keep in touch.
Written by a customer while visiting geappliances.com
Customer Rating
5
As they say " The best bang for the buck".
on April 30, 2021
Posted by: CIMEBOAT
from GLADSTONE,OREGON
The power level feature coupled with the 1600 watt output lets one use your oven almost as a full oven.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on May 3, 2021
Posted by: Kiver1
from Phoenix, Arizona
Like anything new takes time to adjust where things are but overall it has been a wonderful microwave easy to operate.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com