Customer reviews from geappliances.com
GE - 21.2 Cu. Ft. Top-Freezer Refrigerator - Slate
Average customer rating
3.7
(450 Reviews)
Rating breakdown 450 reviews
5 Stars
185
4 Stars
103
3 Stars
57
2 Stars
52
1 Star
53
65%of customers recommend this product.
(
262 out of
405)
Customer Reviews for GE - 21.2 Cu. Ft. Top-Freezer Refrigerator - Slate
Customer Rating
1
Awful
on May 29, 2024
Posted by: Sandlot95
from RI
Worst refrigerator I’ve ever had, and I’ve only had it for a few weeks. The shelving options are awful, can’t stand a bottle upright, and the freezer/ice maker makes a ridiculously loud groaning noise.
Response from geappliances.comBy Devin, GE_Appliances, May 30, 2024
We want to help with your GE Appliances top-freezer refrigerator. You can view the normal noises and sounds you can expect your refrigerator to make on our website in the article at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.126108173.1462885052.1716904563-1342374613.1688136512
This particular model offers adjustable shelving. You can view instructions and more information on how to adjust the shelves on page 6 of the owner's manual at the link below:
https://products-salsify.geappliances.com/image/upload/s--ld5_Himo--/5391dfda99a8cba686fb1581de31ec4f9c7a8e73.pdf?_ga=2.166084926.1462885052.1716904563-1342374613.1688136512
If the noise you're experiencing does not appear to be a "normal" noise, we recommend that you contact our warranty department for further assistance at 1-800-432-2737.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.126108173.1462885052.1716904563-1342374613.1688136512
This particular model offers adjustable shelving. You can view instructions and more information on how to adjust the shelves on page 6 of the owner's manual at the link below:
https://products-salsify.geappliances.com/image/upload/s--ld5_Himo--/5391dfda99a8cba686fb1581de31ec4f9c7a8e73.pdf?_ga=2.166084926.1462885052.1716904563-1342374613.1688136512
If the noise you're experiencing does not appear to be a "normal" noise, we recommend that you contact our warranty department for further assistance at 1-800-432-2737.
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst refrigerator/ freezer out there by far
on May 20, 2024
Posted by: JJz99785
The freezer has door has never shut tightly, even after having the repair man out. It has ner kept an even freezing temperature. It is loud. My ice was always sweaty and at the 3 yr mark compressor is going out.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, May 21, 2024
We definitely would like to assist you with this refrigerator, and we recommend scheduling another service appointment with one of our certified technicians to get this temperature issue properly diagnosed as well as the freezer door.You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
2
Complete let down
on March 25, 2024
Posted by: Avoidit
from Alabama
Worst I’ve ever owned. Within 1 year I Didn’t realize ice maker water hose was actually running down back of fridge until enough water ran thru the floor into the downstairs . Water condensation on inside of fridge section ceiling drips down ices up inside of fridge freezes anything on top shelf water drips everywhere . Got this one because it fit the opening in the house I purchased keeping because can’t afford another
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, March 27, 2024
We'd like to assist you with the ice maker leaking issues and we're reaching out directly via email; please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
2
Bad ice maker and horrible buzz
on March 3, 2024
Posted by: My4kids
from Moorpark ca
The ice maker went out and it makes a terrible buzzing noise and I’ve only had it for 2 years
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Kacie@GEAppliances, GE_Appliances, March 5, 2024
Oh no! This is not the experience we want you to have with your refrigerator, and we'd love the opportunity to help you. We've reached out to you via email to gather some additional information and we look forward to speaking with you at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on February 20, 2024
Posted by: Hilkilp
from DC
Great value for money, works perfectly and although it’s not side to side, the top freezer is huge!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
great features
on February 20, 2024
Posted by: Judy333
from missouri
love it. the temp control moves easy, so I put tape on it but everything else is great
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Noisy Frige
on September 28, 2023
Posted by: joyous48
The refrigerator does the job but it is the noisiest refrigerator I have ever had. It growls and groans and shutters. Also, the freezer seems to thaw things out the then refreezes them. Not sure why.
Response from geappliances.comBy Sylvia@GEAppliances, GE_Appliances, September 28, 2023
Hi,
Having an appliance perform louder than expected can be bothersome, and we apologize for any disturbances you've experienced with this refrigerator. In the link below, you'll find an article explaining these sounds.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.12237495.245936151.1695650854-575474648.1665505672
Thanks for the review, and please let us know if you have any other questions. We're always here to help.
-Sylvia@GEAppliances
Having an appliance perform louder than expected can be bothersome, and we apologize for any disturbances you've experienced with this refrigerator. In the link below, you'll find an article explaining these sounds.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.12237495.245936151.1695650854-575474648.1665505672
Thanks for the review, and please let us know if you have any other questions. We're always here to help.
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect additional fridge
on September 14, 2023
Posted by: GregG072023
Works perfect and fits perfect. Has plenty of storage space in the fridge portion and freezer.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com