Customer reviews from geappliances.com
GE - 21.2 Cu. Ft. Top-Freezer Refrigerator - Slate
Average customer rating
3.7
(450 Reviews)
Rating breakdown 450 reviews
5 Stars
185
4 Stars
103
3 Stars
57
2 Stars
52
1 Star
53
65%of customers recommend this product.
(
262 out of
405)
Customer Reviews for GE - 21.2 Cu. Ft. Top-Freezer Refrigerator - Slate
Customer Rating
3
Bottom line with ice maker.
on February 1, 2026
Posted by: OBWAN
This is a basic model, with ice making capability. Everything works wonderfully. One can hear the ice making from rooms away. The insulation is minimal.
It looks pretty!
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Response from geappliances.comBy Vikki, GE_Appliances, February 3, 2026
We appreciate your feedback and will share with our team.
Written by a customer while visiting geappliances.com
Customer Rating
1
Got a lemon
on May 7, 2026
Posted by: DW in DFW
from Plano, TX
Bought brand new, worked ok 1st day. Had it 4 days and freezer isn't cold, ice maker stopped working day 2 and fridge isn't very cold either. Trying to get service earlier than the 11-12 days I was told is on the schedule. Trying to eat all my melted ice cream and thawed frozen dinners.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Sarah, GE_Appliances, May 8, 2026
We’d like to assist with this issue you’re having with the refrigerator not working as expected. For a cooling issue, we recommend checking the gaskets to be sure they’re able to seal completely. Additional tips regarding what to try for a cooling issue are available at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185. The ice maker not working may be due to the temperature not being cold enough.
If you aren’t able to solve the cooling issue with troubleshooting, we’re confident a technician will be able to assist with your situation during your upcoming appointment. We’ll also be reaching out over email to discuss your situation further.
If you aren’t able to solve the cooling issue with troubleshooting, we’re confident a technician will be able to assist with your situation during your upcoming appointment. We’ll also be reaching out over email to discuss your situation further.
Written by a customer while visiting geappliances.com