Customer reviews from geappliances.com
GE - 21.2 Cu. Ft. Top-Freezer Refrigerator - Slate
Average customer rating
3.7
(450 Reviews)
Rating breakdown 450 reviews
5 Stars
185
4 Stars
103
3 Stars
57
2 Stars
52
1 Star
53
65%of customers recommend this product.
(
262 out of
405)
Customer Reviews for GE - 21.2 Cu. Ft. Top-Freezer Refrigerator - Slate
Customer Rating
4
Less Energy and enough space
on October 15, 2021
Posted by: mojan
the price if affordable and the space is pretty good, I like the energy star rated for this.
Features
3
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect size for a couple
on October 18, 2021
Posted by: PJ574
from Georgia
We love the size, look, icemaker, deep door storage areas and plenty of storage bins for vegetables and meat.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Doors on refrigerator Do NOT CLOSE Correct
on October 31, 2021
Posted by: Cal1960
from New York NY
Not happy at all Doors don’t close correctly this is the second one was delivered first one icemaker didn’t work and it would freeze the eggs very very unhappy
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 2, 2021
Hello. We appreciate you reaching out to us about your concern. We truly hate to hear the doors aren't closing correctly, especially as you also had an issue with the icemaker and freezing with your first unit. We know this would be frustrating.
You might want to make sure nothing is preventing the door from shutting properly, including any bins that aren’t fully closed. You may also want to check that the refrigerator has been properly leveled, to ensure the door is able to shut properly. We also have an article on our website with more details and troubleshooting information linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947 .
We hope those troubleshooting details may be helpful. If needed, our service department is available at 1-800-432-2737 and would be glad to offer assistance. We will also be informing our Design team of the trouble you've had with the door; we value your insight, as we always want to be aware of any potential issues. If you have any other questions or concerns, we're glad to offer assistance any time. -Sarah@GEA
You might want to make sure nothing is preventing the door from shutting properly, including any bins that aren’t fully closed. You may also want to check that the refrigerator has been properly leveled, to ensure the door is able to shut properly. We also have an article on our website with more details and troubleshooting information linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947 .
We hope those troubleshooting details may be helpful. If needed, our service department is available at 1-800-432-2737 and would be glad to offer assistance. We will also be informing our Design team of the trouble you've had with the door; we value your insight, as we always want to be aware of any potential issues. If you have any other questions or concerns, we're glad to offer assistance any time. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
So Far So Good
on November 2, 2021
Posted by: Ogre805
from North Carolina
. We had it delivered and installed last week. Good solid product. Sturdy. The fan is louder than I thought it would be
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Noisy
on November 8, 2021
Posted by: HvyK
from Crown Point, IN
Seems to be louder than our previous fridge. Shelves are not nearly as adjustable either.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Works great !!
on November 17, 2021
Posted by: Soevanli
from Humacao ,Puerto Rico
Why it works great now?
My first fridge was delivered on 2021/10/02 and the freezer was not working correctly the drainage had something stuck in
it and after 2 technicians tried to fix it and couldn't .I was sent another fridge that's working great
My first fridge was delivered on 2021/10/02 and the freezer was not working correctly the drainage had something stuck in
it and after 2 technicians tried to fix it and couldn't .I was sent another fridge that's working great
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
I detest this fridge
on November 26, 2021
Posted by: JeffFridge
from Reno, NV
Not often would I feel compelled to write a review about a fridge that came with the apartment im renting, yet here I ham.
Cons: fridge has very weak magnets in the door and doesn’t like to stay shut or to shut when it’s almost shut.
The fridge’s layout is horrible. The only place a gallon of milk will feet - even if you adjust the shelves - is the top shelf, or the door. The warmest parts of the fridge.
There is one temperature control for the fridge and freezer. Set it at the recommended setting and food in the back of your fridge will freeze. Want your food to not freeze? Well then a good chunk of the fridge will be in the danger zone when it comes to temperature.
It’s obvious the “budget special” for faux luxurious apartments.
Pros: it looks halfway decent from the outside when it’s closed.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, December 2, 2021
Hi there,
We're awfully sorry to hear that you detest this refrigerator and understand your frustration. We do have some troubleshooting articles we want to provide.
If your doors are hard to close then check out this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947
If the gasket needs to be replaced, then check out this helpful article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16609
Regarding your food freezing in the refrigerator, check out this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=20491
We do hope this information helps. Stay in touch. Mike@GEA
We're awfully sorry to hear that you detest this refrigerator and understand your frustration. We do have some troubleshooting articles we want to provide.
If your doors are hard to close then check out this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947
If the gasket needs to be replaced, then check out this helpful article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16609
Regarding your food freezing in the refrigerator, check out this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=20491
We do hope this information helps. Stay in touch. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Lot of space
on December 3, 2021
Posted by: Roger 2021
from CA
Best ever product I bought from Ge, I already recommended it to all my friends
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com