Customer reviews from geappliances.com
GE - 21.2 Cu. Ft. Top-Freezer Refrigerator - Slate
Average customer rating
3.7
(450 Reviews)
Rating breakdown 450 reviews
5 Stars
185
4 Stars
103
3 Stars
57
2 Stars
52
1 Star
53
65%of customers recommend this product.
(
262 out of
405)
Customer Reviews for GE - 21.2 Cu. Ft. Top-Freezer Refrigerator - Slate
Customer Rating
1
Annoying Fridge
on November 14, 2016
Posted by: kmine
from Wareham, MA, United States
I've never hated a refrigerator before.
I had to get rid of my old one which seemed fine to me. Only because I had an audit and they suggested i get a new one (covered by the program). I am stuck with this fridge, which has had frost build-up since day 1. I actually saw snow fall in side the fridge..in the back where the air flow comes from above. The shelves aren't adjustable and I cannot fit the average size cartons or bottles on the top shelf. The photo shows it looking perfect with just one milk and one juice stored on the door, but I have a family of five; we've got cider, two types of milk, other juices, egg white cartons---all of which I have to lay down. The big control center on the roof of the fridge takes up so much space as well. Also, my old fridge could fit 18 eggs in the egg holder...not this one. Plus in order to keep doors closed properly, all food has to be pushed back beyond the shelf line to accommodate the wide door shelves. The top freezer shelf has a gap in in to accommodate an ice maker? I don't have an ice maker, so this gap allows food to fall behind to the bottom, so I had to buy a storage bin to cover the gap.
If I could trade this in, I would.
I had to get rid of my old one which seemed fine to me. Only because I had an audit and they suggested i get a new one (covered by the program). I am stuck with this fridge, which has had frost build-up since day 1. I actually saw snow fall in side the fridge..in the back where the air flow comes from above. The shelves aren't adjustable and I cannot fit the average size cartons or bottles on the top shelf. The photo shows it looking perfect with just one milk and one juice stored on the door, but I have a family of five; we've got cider, two types of milk, other juices, egg white cartons---all of which I have to lay down. The big control center on the roof of the fridge takes up so much space as well. Also, my old fridge could fit 18 eggs in the egg holder...not this one. Plus in order to keep doors closed properly, all food has to be pushed back beyond the shelf line to accommodate the wide door shelves. The top freezer shelf has a gap in in to accommodate an ice maker? I don't have an ice maker, so this gap allows food to fall behind to the bottom, so I had to buy a storage bin to cover the gap.
If I could trade this in, I would.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
worst refrigerator
on November 1, 2016
Posted by: Good Good
from Columbia, MD, United States
I bought this refrigerator three months ago, space inside is not good, can only fit 4 milk carton size things height not adequate. Ice maker had to be replaced first month. Temp control is placed in front and is often bumped causing temp to go down. I had to tape it into correct setting. Freezer has no light, very inconvenient
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
4
Not enough tall shelving
on October 31, 2016
Posted by: DATOLDUDE
The front of the inside of the refrig has very little tall shelving, except for inside the door. Like there isn't tall enough space for large items, like big containers of lemonade or tea. The side holds 2 gallons of milk, which we need to keep, as we are out in the country, but then the other shelves aren't tall enough. Don't like it as well as the last frig we had, which was a little smaller, but had more space.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Very roomy!
on October 30, 2016
Posted by: DavidDougy
from South Dakota, United States
I bought this fridge for my garage fridge. It fits a lot of adult beverages and still plenty of room for all sorts of random refrigerated items. Lots of big, wide door space. Freezer has an ice maker (very nice option!) but still a lot of space besides. If it had a water dispenser, my wife would put it in our house!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Nothing but problems!
on October 29, 2016
Posted by: Duneoaks
from Georgetown, SC, United States
We bought this about 2 months ago. The seal is not working properly so there is frost and water in the freezer and refrigerator.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Freezer door opens when refrigerator door is close
on October 27, 2016
Posted by: BufordTJustice
from Indianapolis, IN, United States
I bought this over a year ago and have always had to insure that the freezer door was closed. The freezer door was squeaking a few months back so I put some graphite on the door.
Features
5
Performance
3
Quality
2
Value
4
Response from geappliances.comBy BRENDAatGEA, GE Appliances, November 3, 2016
Hello,
Thank you for taking the time to write a review on your refrigerator. We are sorry to hear about your refrigerator. Please click on the link below for troubleshooting tips:
http://bit.ly/2aOvLtC
We appreciate your feedback.
Thank you for taking the time to write a review on your refrigerator. We are sorry to hear about your refrigerator. Please click on the link below for troubleshooting tips:
http://bit.ly/2aOvLtC
We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
2
Not like the old GE
on October 26, 2016
Posted by: Janet E
from Roebling nj
It took me some time to get to rate this refrigerator had to have a service person out because I had a leak which when to the basement sealing. I have all GE and I mean all but this refrigerator the shelving doesn't go all the way back the bins are smaller. I had my old refrigerator for 25 yrs and loved it
No, I would not recommend this to a friend.
Response from geappliances.comBy BRENDAatGEA, GE Appliances, November 1, 2016
Hello Janet E,
Thank you for taking the time to write a review on your new refrigerator. I regret your experience. This is not what we would expect from our product. Should you have future issues, please schedule an appointment with a GE Service Technician by calling 1-800-GE-CARES (432-2737).
We have shared your concerns with our Product Quality Engineers. Thank you for your feedback.
Thank you for taking the time to write a review on your new refrigerator. I regret your experience. This is not what we would expect from our product. Should you have future issues, please schedule an appointment with a GE Service Technician by calling 1-800-GE-CARES (432-2737).
We have shared your concerns with our Product Quality Engineers. Thank you for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks and works fine.
on October 20, 2016
Posted by: lute
from oklahoma
I like it, but I would prefer to have glass shelves instead of plastic.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com