Customer reviews from geappliances.com
GE - 21.2 Cu. Ft. Top-Freezer Refrigerator - Slate
Average customer rating
3.7
(450 Reviews)
Rating breakdown 450 reviews
5 Stars
185
4 Stars
103
3 Stars
57
2 Stars
52
1 Star
53
65%of customers recommend this product.
(
262 out of
405)
Customer Reviews for GE - 21.2 Cu. Ft. Top-Freezer Refrigerator - Slate
Customer Rating
3
The right size ref
on November 18, 2015
Posted by: vicky572
from Marietta, GA
The ref is great. The ice maker is a failure. It dumps ice into the bottom of the freezer.
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Hate this refrigerator
on February 27, 2016
Posted by: Jimp60
from Greenwood, MS, United States
I purchased this refrigerator less the a month ago and I have literally lost sleep over it. The store my husband and I purchased from didn't have what we wanted in stock so they gave us this GE Appliance Catalog to look at and we order from the catalog. When it came they brought to the house and installed it. I am totally disappointed in most the features and designed. There is no freezer light. The temperature control hangs to low into the refrigerator section. There is not much room for items with height. I am 5' 4" with a condition called cervical spondolosis which effects my neck and shoulder area when look in the refrigerator for items on the top shelf I have to pretty much lean my head into the refrigerator to find what I want and when I get ready to stand back up I have bumped my head on the freezer door handle. The glass shelves have a glare & sometime a reach in on one shelf for container only to discover the item is on the next shelf. I removed the butter tray or maybe it's the egg tray that sits above the top side shelf to make more room for items with height like 2 liter drink bottles. It's my worst refrigerator "nightmare" if I could afford to purchase another refrigerator I would--so I'm stuck with this one. I will never buy any appliance again unless I am actually able to check it out in person.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
1
Value
1
Response from geappliances.comBy MeganatGE, GE Appliances, March 4, 2016
Hello Jimp60,
This is Megan at GE Appliances. We are sorry to hear of your disappointment with your refrigerator. This is certainly not what we would expect. We will be happy to notify our Product Team of your concerns. Thank you for reviewing. Please call, chat, or email us with any questions you have: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
Thank you for reviewing.
This is Megan at GE Appliances. We are sorry to hear of your disappointment with your refrigerator. This is certainly not what we would expect. We will be happy to notify our Product Team of your concerns. Thank you for reviewing. Please call, chat, or email us with any questions you have: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
Thank you for reviewing.
Written by a customer while visiting geappliances.com
Customer Rating
1
Not Satisfied
on July 19, 2016
Posted by: PBaker
from Charleston, SC, United States
I had to replace my refrigerator quickly and what a bad decision I made! The shelves are not adjustable and a bottle of juice or milk has to go on the door. The temperature adjustments are at the top of the refrigerator and always in the way of putting something on the top shelf - not to mention that I am afraid I am going to break the light bulb. The worst feature is there is no light in the freezer - you need a flashlight to find anything. I have multiple GE appliances which I like very much, but this one is not good!
No, I would not recommend this to a friend.
Features
1
Performance
4
Quality
3
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
poor deaignt
on September 25, 2016
Posted by: Amanda3701
from Columbia, SC, United States
only place for gallon contrainers is on the door and only room for one. the rest have to go on the top shelf where is is very difficult to maneuver them in and out. freezer iced up inside, even though the seal is strong. motor is very loud while the freezer is running. ice container does not fit right so ice spills down the back onto the bottom shelf unless you turn it off when the container is half full.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Annoying Fridge
on November 14, 2016
Posted by: kmine
from Wareham, MA, United States
I've never hated a refrigerator before.
I had to get rid of my old one which seemed fine to me. Only because I had an audit and they suggested i get a new one (covered by the program). I am stuck with this fridge, which has had frost build-up since day 1. I actually saw snow fall in side the fridge..in the back where the air flow comes from above. The shelves aren't adjustable and I cannot fit the average size cartons or bottles on the top shelf. The photo shows it looking perfect with just one milk and one juice stored on the door, but I have a family of five; we've got cider, two types of milk, other juices, egg white cartons---all of which I have to lay down. The big control center on the roof of the fridge takes up so much space as well. Also, my old fridge could fit 18 eggs in the egg holder...not this one. Plus in order to keep doors closed properly, all food has to be pushed back beyond the shelf line to accommodate the wide door shelves. The top freezer shelf has a gap in in to accommodate an ice maker? I don't have an ice maker, so this gap allows food to fall behind to the bottom, so I had to buy a storage bin to cover the gap.
If I could trade this in, I would.
I had to get rid of my old one which seemed fine to me. Only because I had an audit and they suggested i get a new one (covered by the program). I am stuck with this fridge, which has had frost build-up since day 1. I actually saw snow fall in side the fridge..in the back where the air flow comes from above. The shelves aren't adjustable and I cannot fit the average size cartons or bottles on the top shelf. The photo shows it looking perfect with just one milk and one juice stored on the door, but I have a family of five; we've got cider, two types of milk, other juices, egg white cartons---all of which I have to lay down. The big control center on the roof of the fridge takes up so much space as well. Also, my old fridge could fit 18 eggs in the egg holder...not this one. Plus in order to keep doors closed properly, all food has to be pushed back beyond the shelf line to accommodate the wide door shelves. The top freezer shelf has a gap in in to accommodate an ice maker? I don't have an ice maker, so this gap allows food to fall behind to the bottom, so I had to buy a storage bin to cover the gap.
If I could trade this in, I would.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
2
Not the best ive used
on August 1, 2018
Posted by: Jojo863
from Winter haven
The fridge is overall ok. The shelves are not tall enough so i have to lay down the sodas which makes them flat. So i had to remove one shelf so i can stand my sodas
Features
3
Performance
1
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
2
poor replacement item for ge profile deemed unrepa
on December 23, 2014
Posted by: tedandalice
from Cape Cod, MA, United States
The refrigerator sold to me to replace the Ge Profile one I purchased that was deemed irreparable is not close it does not have internal water supply the ice maker does not have a filter. The inside is cheaply made > You can place a magnet on the stainless steel and it stays it is not supposed to on stainless. It does not come close to matching the other appliances that were purchased with the original refrigerator
No, I would not recommend this to a friend.
Features
1
Performance
4
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice affordable Fridge
on August 4, 2015
Posted by: Loudog
Using as a fridge for the garage. Perfect size and space for food and drinks.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com