Customer reviews from geappliances.com
GE - 21.2 Cu. Ft. Top-Freezer Refrigerator - Slate
Average customer rating
3.7
(450 Reviews)
Rating breakdown 450 reviews
5 Stars
185
4 Stars
103
3 Stars
57
2 Stars
52
1 Star
53
65%of customers recommend this product.
(
262 out of
405)
Customer Reviews for GE - 21.2 Cu. Ft. Top-Freezer Refrigerator - Slate
Customer Rating
5
Looks great and operates great.
on September 8, 2021
Posted by: Fitness1
from Potomac, Maryland
It runs almost silently and stays consistently cold per my setting.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Worth the price
on September 7, 2021
Posted by: Justinmp
from Erie
When ordering it I wasn’t expecting it to be the size I order but definitely deep space in the refrigerator and freezer.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Worse fridge raider ever
on September 6, 2021
Posted by: Cherryhill
from Michigan
The design of the appliance looks good as far as working condition terrible
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, September 8, 2021
Hi, Thanks for the review! We really appreciate the feedback about your refrigerator looking good and are very sorry to hear you're not happy with the performance. It's always a pleasure to help and we'd be glad to offer some tips on using your refrigerator and troubleshooting assistance. Please message us directly on social media for any questions or concerns that come up. Thanks again! – Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor design
on September 4, 2021
Posted by: T omR
from Gaithersburg, MD
My old GE refrigerator had adjustable/split shelves which were great for tall items. This one only has fixed shelves. In addition the space on the door only has limited space for tall bottles. This refrigerator has a tiny bit more cubic feet than the old one and it appears to be in the veg. bins. I wish I had my old one back.
No, I would not recommend this to a friend.
Features
1
Performance
5
Quality
5
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, September 7, 2021
Hi, We really appreciate you being a loyal member of our GE Appliances family and sharing your valuable feedback! We apologize for any inconvenience you've experienced and will be sure and pass along your comments about the fixed shelves and limited door space to our refrigerator team for future consideration. Thanks again for being a loyal GE Appliances customer! We appreciate your business. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Just OK
on August 27, 2021
Posted by: sal2775
from vienna, va
The freezer door pops open every time you close the refrigerator door; sometimes the freezer door closes but sometimes stays open.
The refrigerator doesn't have a water filter so the ice tastes terrible.
The refrigerator doesn't have a water filter so the ice tastes terrible.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Sarah@GEA, GE_Appliances, August 30, 2021
Hello, and thanks for taking the time to reach out to us about your concerns regarding this refrigerator. We hate to hear you have issues with the door and taste of the ice; we know issues like that would cause frustration and would like to assist.
If the freezer door opens when the refrigerator door is closed, and then closes on its own, that is normal and indicative of a good seal. If it doesn't close on its own, the rollers should be adjusted. Instructions for adjusting those are available in your manual, located here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60726-3.PDF
If the ice cubes have an odor or taste, the storage bin for ice may need cleaning. Food could also be transmitting odor or taste to the ice cubes; this can be reduced or eliminated if foods are wrapped well. If you would like to consider getting an in-line external water filter or review the options for filtration, that information is available on our Parts website: https://www.geappliances.com/ge/parts/ . Part number GXRLQK is generally compatible with units that don't have built-in filtering.
We hope this information is helpful, but if you have any other questions or concerns we're always happy to help. Best wishes! -Sarah@GEA
If the freezer door opens when the refrigerator door is closed, and then closes on its own, that is normal and indicative of a good seal. If it doesn't close on its own, the rollers should be adjusted. Instructions for adjusting those are available in your manual, located here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60726-3.PDF
If the ice cubes have an odor or taste, the storage bin for ice may need cleaning. Food could also be transmitting odor or taste to the ice cubes; this can be reduced or eliminated if foods are wrapped well. If you would like to consider getting an in-line external water filter or review the options for filtration, that information is available on our Parts website: https://www.geappliances.com/ge/parts/ . Part number GXRLQK is generally compatible with units that don't have built-in filtering.
We hope this information is helpful, but if you have any other questions or concerns we're always happy to help. Best wishes! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
BEST BANG FOR A BUCK!
on August 23, 2021
Posted by: CAGNEY12
from DENVER, CO
BEST OPTION FOR THE PRICE...AND WE RESEARCHED ALOT OF OPTIONS.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Happy with purchase
on August 23, 2021
Posted by: Kaede
We purchased this refrigerator to replace a 37 years old Kenmore and have had it for about 2 months. Overall, it has been a good purchase considering the limited supply due to the pandemic. We are still getting used to the differences in the refrigerators. The ice maker works well but at times does not seem to keep up with our demand and usage. I like the stainless steel appearance(previous one was almond color) and fits in well with my other appliances. The crisper drawers are very deep and hold a lot of food. However, the spacing of the shelves seems somewhat narrow (because of the deep crisper drawers) and does not allow for taller items. The thermostat at the front of the refrigerator blocks usage space on that shelf. I realize I was spoiled having the same refrigerator for many years and we actually put it in the garage since it is still working.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it
on August 21, 2021
Posted by: Kathyd2u
from Ormond Beach Fl
I love my new refrigerator. It fits in a smaller space perfect.
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com