Customer reviews from hp.com
HP - Refurbished LaserJet Enterprise M607n Black-and-White Printer
Average customer rating
3.7
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
50
4 Stars
13
3 Stars
10
2 Stars
6
1 Star
19
70%of customers recommend this product.
(
37 out of
53)
Customer Reviews for HP - Refurbished LaserJet Enterprise M607n Black-and-White Printer
Posted by: Tafiso
from OC, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this printer in time for the tax season (we are a CPA office)
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: no name - OKC
Verified Purchase:Yes
I like the M611dn. My only negative is that tray one feed preprinted item from the bottom of the page instead of the top, but I will adapt.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Water Utility
Verified Purchase:Yes
A bit slow on large jobs
Value
3
Quality
3
Written by a customer while visiting hp.com
Posted by: draaron
from Tennessee, USA
Verified Purchase:Yes
tough printer. Easy to setup
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Hofl
from Illinois
Verified Purchase:Yes
Printer is ok. The print is clear and crisp and is fast. The first 2 weeks it jammed several times while using normal paper. I opened it up and wiped down the rollers and that hasn't happened again. Hopefully it was just some residue from manufacturing and i got it. It also doesn't pull from both trays as i need it to but that could be the software i use. My HP604 worked fine for many years with it so I'm still trying different things. It also has issues printing on labels. I change the paper settings and It works fine if you only do 1 sheet at a time. It jams if there's more that 2 sheets of labels in the drawer. I rate it 3 stars because of these issues and the price.
Written by a customer while visiting hp.com
Customer Rating
1
Absolute garbage. Avoid!
on March 30, 2018
Posted by: laserjunk
from chicago
Problems straight out of the box, frequent paper jams with quality stock (fails to pick up, even with check stock). Also, whatever Authentic HP Toner comes with the machine, it's complete trash -- doesn't stick to paper, labels come out all smeared, and checks have the ink lifted off! It's a terrible design.
Also, the little LCD screen is completely idiotic -- there's nothing useful on there, it just has a bunch of "apps" that are useless. Why doesn't it say "Ready" or something? Too simple?
I'm about done with LaserJet nonsense, it's no longer a brand name I trust.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Customer Rating
2
Not a comparable replacement
on July 31, 2017
Posted by: NLInc
HP recommended this printer as the replacement for the M602 that we are using (since it has been discontinued). We were initially disappointed that the paper tray extends forward for legal-size pages, and sticks out the front of the printer (exposing the inside of the tray itself). Although the printer works like this, it is a bad design- aesthetically. We were able to find a 3rd-party piece that covers the open paper tray, so that debris cannot enter the printer (especially since this is being used in a manufacturing setting). The screen is not a touch screen, which is okay, however it has taken some getting used to in navigating the menus with the touch-pad. I'm sure this is a great printer for letter-size pages, but we would have re-though our decision about purchasing this model had known the design for the legal-size paper.
No, I would not recommend this to a friend.
Features
2
Performance
4
Written by a customer while visiting hp.com
Customer Rating
1
Very Disappointed
on September 28, 2018
Posted by: LiveAtWOT
from Denver, CO
We have 20 HP M605, and bought this for an expansion project. The new printer has Windows CE embeded for the display, it is slow and complicated. The menu system is terrible with way too many extra clicks to complete a configuration. The printer is fast and supports font cartridges, but at the cost of a confusing interface for the users and way bad menu system
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com