Customer reviews from gladiatorgarageworks.com
Gladiator - 30 in. Wide 17.8 Cu. Ft. Refrigerator - Black
Average customer rating
3
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
16
4 Stars
1
3 Stars
2
2 Stars
9
1 Star
13
52%of customers recommend this product.
(
16 out of
31)
Customer Reviews for Gladiator - 30 in. Wide 17.8 Cu. Ft. Refrigerator - Black
Customer Rating
2
Sad
on March 12, 2021
Posted by: TMG-MD
from Maryland
We bought the GARF19XXVK02 model manufactured in 2009. A top freezer bottom fridge design with dual loop heater. This design has kept the fridge items cold in hot summers and cold but not frozen in subfreezing winters in the Mid-Atlantic where we have extreme temp swings summer to winter. Never failed. Referred 3 neighbors who have same reliable performance. Was doing research to refer a 4th neighbor. The new model without the heater makes zero financial sense at that price point to put in a garage since the new design even has a warning about frozen content right in the description. The decision to change the design, apparently unreliable, and at an extreme price does not make sense. Probably why they are not making any during the pandemic and out of stock. Get a cheap normal fridge instead. Or, Whirlpool, go back to the original design of a reliable refrigerator/freezer combo that handles the extreme temperature swings of a garage. That will be the only way I will buy a replacement should mine fail. Bummed and disappointed in MD. Love other Whirlpool products though.
No, I would not recommend this to a friend.
Response from gladiatorgarageworks.comBy Gladiator Pros, Gladiator, April 1, 2021
Hello TMG-MD, We appreciate you taking the time to leave your comments and feedback on the 17.8 Cu. Ft. All Refrigerator (GARF30FDGB). Feedback from our customers is an important source of information as it is how we gauge our success as well as identify possible areas that may require improvement. We will forward your concern to the appropriate departments for review in future design considerations.
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
2
Great design, wish it lasted longer!
on January 8, 2021
Posted by: SurfingOrange
from Surf City, NC
This refrigerator has a great design for the garage. It sits up high, it's easy to move on the casters, and the step-to-open pedal at the bottom is great. For those reasons and it being marketed as capable of withstanding the harsh temperature swings experienced in a garage... that's why I spent 2x on this refrigerator instead of a cheap basic model from my local home improvement store. Unfortunately, as so many other reviews of this model have mentioned, my refrigerator failed just outside of warranty. I got a good 18 months out of this refrigerator before it quit. The features of this refrigerator are excellent for a garage fridge; and for the price you would think high quality components would be used to ensure longevity, but no. It really is too bad because if Gladiator / Whirlpool would build this model to live up to the hype it would be amazing. My suggestion for a garage fridge at this point, go buy the cheapest model you can find and know you will replace it every couple years. Unless Whirlpool is willing to beef this thing up where it will actually last 5+ years in a garage, it's a waste of money.
No, I would not recommend this to a friend.
Response from gladiatorgarageworks.comBy Gladiator Pros, Gladiator, January 29, 2021
Hello SurfingOrange,
We appreciate you taking the time to leave your comments and feedback on your experience with the 17.8 Cu. Ft. All Refrigerator (GARF30FDGB). Feedback from our customers is an important source of information as it is how we gauge our success as well as identify possible areas that may require improvement. Please call Gladiator at (866) 342-4089 Monday through Friday, 8:00 AM – 6:00 PM (EST) so we can assist you.
We appreciate you taking the time to leave your comments and feedback on your experience with the 17.8 Cu. Ft. All Refrigerator (GARF30FDGB). Feedback from our customers is an important source of information as it is how we gauge our success as well as identify possible areas that may require improvement. Please call Gladiator at (866) 342-4089 Monday through Friday, 8:00 AM – 6:00 PM (EST) so we can assist you.
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
2
Died after nine months
on December 25, 2020
Posted by: customer
from USA
This is, like it says, a "garage" refrigerator. I wanted an "all" refrigerator for my kitchen. The huge casters make it too high off the ground. They can be removed, but there are no real feet, just skids for it to sit on. It is not efficient for the kitchen. Luckily shelves & drawers from my old fridge fit so space works OK now. But it did die after nine months. They couldn't get anyone to come out & service it, so it was replaced. Hoping it keeps going. I had planned on getting the matching all freezer, but now I don't think so.
No, I would not recommend this to a friend.
Response from gladiatorgarageworks.comBy Gladiator Pros, Gladiator, January 25, 2021
Dear Customer:
We appreciate you taking the time to leave your comments and feedback on your experience with your name of the product. It is through customer feedback that we are able to correct, and make changes to our products in respect to their quality and overall design. Gladiator understands that valued customers, like you, are why we are in business. We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for review in future design consideration.
If you have any other questions, please call Gladiator at 866-342-4089, M-T 8am-6pm ET and W-F 9am-6pm ET
We appreciate you taking the time to leave your comments and feedback on your experience with your name of the product. It is through customer feedback that we are able to correct, and make changes to our products in respect to their quality and overall design. Gladiator understands that valued customers, like you, are why we are in business. We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for review in future design consideration.
If you have any other questions, please call Gladiator at 866-342-4089, M-T 8am-6pm ET and W-F 9am-6pm ET
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
2
Died after 9 months
on September 30, 2020
Posted by: customer1
from USA
Died after 9 months. It was under warranty, so it was replaced. We use this in the kitchen. On the casters it is too high. But without the casters there isn't much of anything else there for it to rest on but these cheap looking plastic skids. Shelving is very inefficient. I stole extra shelves from the old fridge to add.
No, I would not recommend this to a friend.
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
3
products good but delivery subcontractors HORRIBLE
on June 26, 2020
Posted by: Heidi
from Denver CO
I bought the fridge freezer combo and waited 12 weeks. They sent subcontractors and these guys DID NOT KNOW how to affix the pedals and scratched my fridge. I have to have the company come BACK to fix everything. I paid 200 for them to screw it all up. I will say the customer service for Gladiator is excellent. Johnny was very professional and helpful!!!. He tried his best to make me happy which is a tall task.
I would recommend this to a friend!
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
5
Love it
on October 2, 2019
Posted by: NT on the Cape
from Cape May
Gender:Female
Purchased this refrigerator for my garage . It’s had lots of room keeps my vegetables fresh without wilting.
I would recommend this to a friend!
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
5
Love them!
on September 28, 2019
Posted by: deja2plus4
from Texas
Gender:Female
We bought both the Gladiator Refrigerator and Freezer. They are stylish and work beautifully. So much room! I do have a question: Where can we get extra/replacement shelves or bins? I really want to add to the organization.
I would recommend this to a friend!
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
5
Great refridgerato
on September 10, 2019
Posted by: Rdp728
from Ok
Gender:Male
I got the garage model to keep drinks in. Keeps them real cold on the beverage setting. So far I am pleased.
I would recommend this to a friend!
Written by a customer while visiting gladiatorgarageworks.com