Customer reviews from gladiatorgarageworks.com
Gladiator - 17.8 Cu. Ft. Refrigerator - Black
Average customer rating
3.1
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
16
4 Stars
1
3 Stars
1
2 Stars
7
1 Star
12
52%of customers recommend this product.
(
15 out of
29)
Customer Reviews for Gladiator - 17.8 Cu. Ft. Refrigerator - Black
Customer Rating
2
Great design, wish it lasted longer!
on January 8, 2021
Posted by: SurfingOrange
from Surf City, NC
This refrigerator has a great design for the garage. It sits up high, it's easy to move on the casters, and the step-to-open pedal at the bottom is great. For those reasons and it being marketed as capable of withstanding the harsh temperature swings experienced in a garage... that's why I spent 2x on this refrigerator instead of a cheap basic model from my local home improvement store. Unfortunately, as so many other reviews of this model have mentioned, my refrigerator failed just outside of warranty. I got a good 18 months out of this refrigerator before it quit. The features of this refrigerator are excellent for a garage fridge; and for the price you would think high quality components would be used to ensure longevity, but no. It really is too bad because if Gladiator / Whirlpool would build this model to live up to the hype it would be amazing. My suggestion for a garage fridge at this point, go buy the cheapest model you can find and know you will replace it every couple years. Unless Whirlpool is willing to beef this thing up where it will actually last 5+ years in a garage, it's a waste of money.
No, I would not recommend this to a friend.
Response from gladiatorgarageworks.comBy Gladiator Pros, Gladiator, January 29, 2021
Hello SurfingOrange,
We appreciate you taking the time to leave your comments and feedback on your experience with the 17.8 Cu. Ft. All Refrigerator (GARF30FDGB). Feedback from our customers is an important source of information as it is how we gauge our success as well as identify possible areas that may require improvement. Please call Gladiator at (866) 342-4089 Monday through Friday, 8:00 AM – 6:00 PM (EST) so we can assist you.
We appreciate you taking the time to leave your comments and feedback on your experience with the 17.8 Cu. Ft. All Refrigerator (GARF30FDGB). Feedback from our customers is an important source of information as it is how we gauge our success as well as identify possible areas that may require improvement. Please call Gladiator at (866) 342-4089 Monday through Friday, 8:00 AM – 6:00 PM (EST) so we can assist you.
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
2
Sad
on March 12, 2021
Posted by: TMG-MD
from Maryland
We bought the GARF19XXVK02 model manufactured in 2009. A top freezer bottom fridge design with dual loop heater. This design has kept the fridge items cold in hot summers and cold but not frozen in subfreezing winters in the Mid-Atlantic where we have extreme temp swings summer to winter. Never failed. Referred 3 neighbors who have same reliable performance. Was doing research to refer a 4th neighbor. The new model without the heater makes zero financial sense at that price point to put in a garage since the new design even has a warning about frozen content right in the description. The decision to change the design, apparently unreliable, and at an extreme price does not make sense. Probably why they are not making any during the pandemic and out of stock. Get a cheap normal fridge instead. Or, Whirlpool, go back to the original design of a reliable refrigerator/freezer combo that handles the extreme temperature swings of a garage. That will be the only way I will buy a replacement should mine fail. Bummed and disappointed in MD. Love other Whirlpool products though.
No, I would not recommend this to a friend.
Response from gladiatorgarageworks.comBy Gladiator Pros, Gladiator, April 1, 2021
Hello TMG-MD, We appreciate you taking the time to leave your comments and feedback on the 17.8 Cu. Ft. All Refrigerator (GARF30FDGB). Feedback from our customers is an important source of information as it is how we gauge our success as well as identify possible areas that may require improvement. We will forward your concern to the appropriate departments for review in future design considerations.
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
5
Lots of room!
on June 5, 2018
Posted by: Dalene43
from Katy, Tx
Gender:Female
[This review was collected as part of a promotion.] I absolutely love this refrigerator! This is a no frills, tough as nails appliance. There is a tremendous amount of space and higher than normal shelving and container compartments that are excellent for the storage of bottles!
It’s originally meant for your garage but since I have teenagers and a large game room....that is where I put it. I can now stock it with sodas, juice, water and snacks. Movie and game night just became that much more enjoyable!!
Additionally the refidgerstor is on wheels and can be easily moved where ever you need it to be.
This is an absolutely, hands down a great appliance!
It’s originally meant for your garage but since I have teenagers and a large game room....that is where I put it. I can now stock it with sodas, juice, water and snacks. Movie and game night just became that much more enjoyable!!
Additionally the refidgerstor is on wheels and can be easily moved where ever you need it to be.
This is an absolutely, hands down a great appliance!
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
1
Very Disappointed Stopped working just under 3yrs
on December 17, 2021
Posted by: disappointedGladiator
from Illinois
I bragged about the fridge for first 2 years, as it fit well with my garage decor and did the job. Then it stopped cooling completely. Compressor runs and is warm but no cooling at all. It is a shame as the product had potential, but like some have said it may not be built for a garage. The 1 year warranty is also disappointing for the price of the fridge and for something that should last at least 7-10 years.
No, I would not recommend this to a friend.
Response from gladiatorgarageworks.comBy Gladiator Pro , Gladiator, December 21, 2021
Hello disappointedGladiator, We appreciate you taking the time to leave your comments and feedback on your experience with your 17.8 Cu. Ft. All Refrigerator (GARF30FDGB). It is through customer feedback that we are able to correct, and make changes to our products in respect to their quality and overall design. Gladiator understands that valued customers, like you, are why we are in business. Please call Gladiator at (866) 342-4089 Monday through Friday, 8:00 AM – 6:00 PM (EST) to see what we can do for you.
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
3
products good but delivery subcontractors HORRIBLE
on June 26, 2020
Posted by: Heidi
from Denver CO
I bought the fridge freezer combo and waited 12 weeks. They sent subcontractors and these guys DID NOT KNOW how to affix the pedals and scratched my fridge. I have to have the company come BACK to fix everything. I paid 200 for them to screw it all up. I will say the customer service for Gladiator is excellent. Johnny was very professional and helpful!!!. He tried his best to make me happy which is a tall task.
I would recommend this to a friend!
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
1
Major defect discovered after warranty
on March 11, 2023
Posted by: NoGladInGladiator
from Indianapolis, Indiana
I noticed in the hotter months that condensation would accumulate at the top of the refrigerator cabinet. Finally realized the entire door frame is warped on top, which causes a poor seal. Of course it’s out of warranty now, and the extended warranty won’t help because the basic mechanical functioning hasn’t been compromised. So I guess I’m stuck with my manufacturing defect and whatever energy loss that comes with it. I cannot deal with Whirlpool’s quality control issues anymore.
No, I would not recommend this to a friend.
Response from gladiatorgarageworks.comBy Gladiator Pros, Gladiator, March 14, 2023
Hello NoGladInGladiator,
We appreciate you taking the time to leave your comments and feedback on your experience with your Gladiator refrigerator. It is through customer feedback that we are able to correct, and make changes to our products in respect to their quality and overall design. Gladiator understands that valued customers, like you, are why we are in business. We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for review in future design consideration.
We appreciate you taking the time to leave your comments and feedback on your experience with your Gladiator refrigerator. It is through customer feedback that we are able to correct, and make changes to our products in respect to their quality and overall design. Gladiator understands that valued customers, like you, are why we are in business. We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for review in future design consideration.
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
5
In love with this refrigerator
on May 15, 2019
Posted by: Granny Texas
from Texas
Gender:Female
We received this yesterday and oh boy is it built to last. I love it. Getting the freezer next. Can not wait!!!
I would recommend this to a friend!
Written by a customer while visiting gladiatorgarageworks.com
Posted by: Rick p.
from Ft. Collins co.
Verified Purchase:Yes
Love it! I’ve had it for a month and would buy it again
Written by a customer while visiting gladiatorgarageworks.com