Customer reviews from Newair
NewAir - Portable Ceramic Heater - Silver
Average customer rating
4.6
(270 Reviews)
Rating breakdown 270 reviews
5 Stars
223
4 Stars
24
3 Stars
9
2 Stars
3
1 Star
11
98%of customers recommend this product.
(
134 out of
137)
Customer Reviews for NewAir - Portable Ceramic Heater - Silver
Posted by: Lesh
from Ohio
Verified Purchase:Yes
Used this last season for about 4-5 months. When it was put away for storage the back was cleaned out to get any leftover dust that may have been in there. This Fall when I took it out to use it before putting the furnace on. It did not work. It will produce heat but the blower does not work. From my experience this is not a good heater and I would not recommend to buying it. I contacted the company about the problem. Which has not solved my problem AND before you think.. hey this has a one year warranty. Think again, as you have to foot the bill for postage. Do you really want to spend over $100 on a product to take the chance it breaks in a few months time to only have to foot more money out to get it fixed.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There!
I do apologize for the inconvenience you are currently facing with this product and for the experience. Please give me a call at 855-963-9247 to select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.
I do apologize for the inconvenience you are currently facing with this product and for the experience. Please give me a call at 855-963-9247 to select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There!
I do apologize for the inconvenience you are currently facing with this product and for the experience. Please give me a call at 855-963-9247 to select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.
I do apologize for the inconvenience you are currently facing with this product and for the experience. Please give me a call at 855-963-9247 to select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.
Written by a customer while visiting Newair
Customer Rating
5
Gets hot so keep a good distanced
on December 27, 2018
Posted by: Cassandra95011
from USA
Gender:Female
I received complimentary product.
The heater works effectively and does heat well. It can burn you if you misuse it and so also placing it away from pets and young children is a must. it can heat up a little room and I think for me it works better in the smaller room as far as heating it all over. I would love to see the brand make a non electric heater that could be used for power outages as this one does need to be plugged into an outlet, but it can go into a standard outlet . It should not be used outdoors and does not sit far off the ground . I would have liked a little better handle for carrying when needed.
The heater works effectively and does heat well. It can burn you if you misuse it and so also placing it away from pets and young children is a must. it can heat up a little room and I think for me it works better in the smaller room as far as heating it all over. I would love to see the brand make a non electric heater that could be used for power outages as this one does need to be plugged into an outlet, but it can go into a standard outlet . It should not be used outdoors and does not sit far off the ground . I would have liked a little better handle for carrying when needed.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, January 8, 2019
Stay warm and be safe!
Written by a customer while visiting Newair
Posted by: SierraJ2
from Phoenix, AZ
Verified Purchase:Yes
I've been using this for about a week and so far has been great. It's light in weight and portable. Heats up fast and works quietly.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the QuietHeat15. We are happy to hear you are enjoying using your unit. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the QuietHeat15. We are happy to hear you are enjoying using your unit. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Cassandra95011
from USA
Verified Purchase:Yes
I received complimentary product. The heater works effectively and does heat well. It can burn you if you misuse it and so also placing it away from pets and young children is a must. it can heat up a little room and I think for me it works better in the smaller room as far as heating it all over. I would love to see the brand make a non electric heater that could be used for power outages as this one does need to be plugged into an outlet, but it can go into a standard outlet . It should not be used outdoors and does not sit far off the ground . I would have liked a little better handle for carrying when needed.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Stay warm and be safe!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Stay warm and be safe!
Written by a customer while visiting Newair
Posted by: CLemieux
from Richmond, KY
Verified Purchase:Yes
I fell in love with this heater as soon as I opened the box. Not only is it really sleek and compact, but it's very modern looking! Immediately upon turning it on, it heated right up and heated our entire living room in a matter of minutes. I highly recommend this heater!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Stay warm!
Written by a customer while visiting Newair
Customer Rating
5
One of the Best Heaters
on December 28, 2018
Posted by: CLemieux
from Richmond, KY
Gender:Female
I fell in love with this heater as soon as I opened the box. Not only is it really sleek and compact, but it’s very modern looking! Immediately upon turning it on, it heated right up and heated our entire living room in a matter of minutes. I highly recommend this heater!
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, January 8, 2019
Stay warm!
Written by a customer while visiting Newair