Customer reviews from Newair
NewAir - Portable Ceramic Heater - Silver
Average customer rating
4.6
(270 Reviews)
Rating breakdown 270 reviews
5 Stars
223
4 Stars
24
3 Stars
9
2 Stars
3
1 Star
11
98%of customers recommend this product.
(
134 out of
137)
Customer Reviews for NewAir - Portable Ceramic Heater - Silver
Customer Rating
5
This is the Only Heater I Need
on January 4, 2019
Posted by: Maya
from Los Angeles, CA
Gender:Female
This heater is able to heat up my entire master bedroom (with the door closed) and I absolutely love the timer feature. I don't like to sleep through the night with a heater on, so to know that it will turn off by itself is so helpful. I also appreciate the fact that it comes with a remote control that is very responsive. I got the white one and it matches my room decor so well! It's able to turn my 57 degree room into 70 degrees within 10 minutes.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, January 9, 2019
Thank you for the review! truly appreciated. Stay nice and warm!
Written by a customer while visiting Newair
Customer Rating
2
New Air heater # Not a Happy Camper!!!
on April 13, 2020
Posted by: Ruckin' Ronny
from San Leandro Calif.
The heater died after 1year 2 weeks making the warranty invalid. Not Good. It worked well heated up room light compact good temp. controls wireless on off switch. It's just that it doesn't have longevity it only lasted a little over 1 year. Not Good
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
I LOVE this heater!
on March 21, 2018
Posted by: Annie
from Los Angeles, CA
I absolutely love this heater! My roommates like our apartment VERY cold, but I'm much more a fan of being warm. This heater heats up my room so nicely at night (or any time I need it). It's very quiet and has been a lifesaver for me!
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: ChristineS
from Austin, TX
Verified Purchase:Yes
During the recent cold snap that surprised us, our NewAir heater saved the day! Thank you, NewAir!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the NewAir Whole Room Heater, Whisper Quiet.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the NewAir Whole Room Heater, Whisper Quiet.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Keeping My Home Toasty
on October 29, 2017
Posted by: Southern Mommas Lauren
from Morgan City, LA
With Winter coming, I knew I wanted a nice heater! We have an older house, so it usually gets pretty chilly inside! I hate turning on our house heater because it gets TOO hot sometimes, however, a portable heater is perfect. The NewAir Portable Ceramic Space Heater has a sleek and trendy design, anti-tip shutoff feature, programmable timer and is whisper quiet! It is compact and easy to move from room to room. It's great to warm up the bathroom while getting ready in the morning or your bedroom because it reaches up to 400 square feet! My son and I use this heater daily in many rooms! I love that it is powerful, yet lightweight. The NewAir heater features a temperature range of 41 degrees F to 95 degrees F and it also has a high/low feature! The high/low feature is very convenient depending on how cold I am. We use the low heat normally unless it is super cold inside! Another thing I really love about the NewAir portable heater is the timer. I love that I can set this from 0 to 12 hours to automatically shut off. Being a mom, my mind is everywhere so I love this safety feature. The design is perfect for us, it goes in any room without looking out of place. I love that anywhere I place the heater, it looks as if it was bought for that place. This heater is on the smaller side, but do not let that fool you. This small heater puts off some BIG heat!
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
You get what you pay for!
on June 8, 2020
Posted by: CfTesla
from WA
My wife and I own two other room heaters we have picked up for a little less of a price than this heater. Like many I wondered what am I paying that premium for? Is it worth it? I had been looking for a good heater for my office where I could run the heater and not have it be distracting. I am a YouTube creator and my mics pick up all sorts of sounds. This fan nailed it! I actually thought it wasn't working the first time I turned it on to where I went and put my hand down to feel the heat because it was so quite.
That aside the classy look fits in any room. We move it to our pool table room often and other times have it in our formal living room and it doesn't look bad at all.
The digital display is great and the remote just makes it that much better. The whole unit just feels streamline and high end.
I would most definitely recommend this.
That aside the classy look fits in any room. We move it to our pool table room often and other times have it in our formal living room and it doesn't look bad at all.
The digital display is great and the remote just makes it that much better. The whole unit just feels streamline and high end.
I would most definitely recommend this.
Response from NewairBy NewAir, Customer Service, June 10, 2020
Thank you for the 5-star review and for sharing your thoughts about the Quietheat15B.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: prdtreviewcafe
from Unionville, VA
Verified Purchase:Yes
This heater packs a punch for being so small. Could be mistaken for a speaker as it looks really trendy. I use this in my small dining room to add some extra heat on the chilly days as my home office is also located in this room. I had heat in minutes of taking it out of the box. Super simple set up, easy to use and I am in love with the remote. We received this in black and note that while it does show dust more than other model colors would I really like this color choice and wouldn't have it any other way. The thermostat is true to temperature and is easy to adjust.. Also you haven't lived until you watch the numbers count down on power off. This is a fun feature that I had not seen before.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
We are thrilled you like the units design and features!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
We are thrilled you like the units design and features!
Written by a customer while visiting Newair
Customer Rating
5
Portable & Lightweight
on January 3, 2019
Posted by: Anna C
from New London, OH
Gender:Female
We have an older home, so it comes as no surprise that it's not exactly the warmest all of the time. Add in the fact we live in Ohio and yay, freezing home upstairs since we don't have an HVAC duct-system (weird right) in our home. To avoid high gas bills, having small room size heaters like this one is perfect. We shut them off during the day and only really need to have them on for a couple hours in our rooms and we're fine the rest of the night.
I love that the heater has options to either have a strong flow of heat or a more low & steady flow. It also gives you the option to have it shut off after 1-12 hrs. It also comes with a small remote so if by chance you do get chilled in the middle of the night and wake up, you can turn it right back on.
The cord does get hot, so definitely make sure you do not use an extension cord. (It's in the booklet you receive)
I love that the heater has options to either have a strong flow of heat or a more low & steady flow. It also gives you the option to have it shut off after 1-12 hrs. It also comes with a small remote so if by chance you do get chilled in the middle of the night and wake up, you can turn it right back on.
The cord does get hot, so definitely make sure you do not use an extension cord. (It's in the booklet you receive)
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, January 9, 2019
Wow! amazing pictures! Thank you for sharing your opinion about the unit heater!
Written by a customer while visiting Newair