Customer reviews from Newair
NewAir - Portable Ceramic Heater - Silver
Average customer rating
4.6
(270 Reviews)
Rating breakdown 270 reviews
5 Stars
223
4 Stars
24
3 Stars
9
2 Stars
3
1 Star
11
98%of customers recommend this product.
(
134 out of
137)
Customer Reviews for NewAir - Portable Ceramic Heater - Silver
Customer Rating
4
Keeping Cozy All Winter Long
on January 17, 2019
Posted by: DeVonna
from Atlanta, GA
Gender:Female
I received this item to review and for the most part I love it. I love that it is portable, lightweight, and super quiet. I also would rather use the QuietHeat15 over my gas fireplace any time, especially since I have small children in the home. I would totally recommend this as a must have for your home but MY ONLY ISSUE IS...for all my moms out there, I will say that there was a slight smoke/fog and light order that emit from the ceramic coil initially burning off. I immediately shut it down and plugged it up in my garage to test out the heater. It took 6 hour to change the temperature from 57° to 66° which I don't think is bad at all since it's made to warm up a space within the 250 sq. ft. range. Once the smell went away I was able to plug it back up in the house and set it on low to fill the living room with some quiet and cozy heat. I am HOWEVER also a huge fan of the automatic shutdown feature when the heater falls over but again I would always be extra caution with all kids around any heater. I also like that it comes with a handheld remote that I could use to start the count down to shut it off as well. But overall, I love it!
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, January 20, 2019
Hi, thank you for sharing your thoughts about the unit and we hope you continue staying nice and warm
Written by a customer while visiting Newair
Posted by: parischanel
from Memphis, TN
Verified Purchase:Yes
It is a struggle to keep my house warm. I am anemic so I get cold extremely fast, but others in my house love it cold. You could only imagine the suffering that I go through at night haha, but this amazing product cane right in the knick of time. Within 30 min I was feeling amazingly cozy. It is not too big, so it is easy to take with you if need be. Simply amazing. it definitely gets the job done!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, thank you for your awesome review! We hope you continue using it and stay nice and toasty.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, thank you for your awesome review! We hope you continue using it and stay nice and toasty.
Written by a customer while visiting Newair
Posted by: TRM1
from Snowden, WA
Verified Purchase:Yes
I received this unit as a promotion for review. I found it to be of good design and well thought out. The remote control is a great feature as are the tip over safety feature and the digital control panel. I was dissapointed in the timer as I was hoping it would be a time based system (set the unit to turn on at 4am before I wake up, type of timer) but it was a duration timer. They have all the controls in place for this, so it wouldn't be too hard to enable the feature.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Quiet and Warm
on September 29, 2021
Posted by: DM
from Mentone, AL
Verified Purchase:No
Super unit - heats the room and is quiet. It's a wonderful heater.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product Quietheat15B. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product Quietheat15B. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
1
Look elsewhere
on February 5, 2020
Posted by: Bill Hutt
from Undisclosed
Not very powerful. Using in my office which is 10' x 10' and does not heat the roo to 67 degrees
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi Bill,
Thank you for contacting NewAir! I am sorry to hear the QuietHeat15 did not meet your expectations. I will be happy to assist you, please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I am sorry to hear the QuietHeat15 did not meet your expectations. I will be happy to assist you, please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi Bill,
Thank you for contacting NewAir! I am sorry to hear the QuietHeat15 did not meet your expectations. I will be happy to assist you, please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I am sorry to hear the QuietHeat15 did not meet your expectations. I will be happy to assist you, please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
QUIET & very cute!
on November 11, 2018
Posted by: HarliG
from Ogden, UT
Gender:Female
I got this heater to keep in my outdoor greenhouse. Newair is not kidding around when they called this QUIETHEAT. I make plant related Youtube videos & frequently film in my greenhouse. I love the fact that this heater can be running while I film & I do not hear a peep of it! It works super effectively to heat the greenhouse & it is incredibly cute. I want one to put in my house as well!
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, December 20, 2018
Hello, we are glad to hear you enjoy the unit! The quiet heat is one of the most silent heating we offer.
Written by a customer while visiting Newair
Customer Rating
1
Poor Quality
on April 9, 2019
Posted by: DaisyJ
Gender:Female
Didn’t heat a small room up. Extremely disappointed. Took it back and bought something different. Wouldn’t recommend at all!
No, I would not recommend this to a friend.
Response from NewairBy NewAir, Customer Service, April 11, 2019
Thank you for your feedback on this NewAir product and we apologize for the inconvenience you experienced with the unit. Please feel free to call us at 855-963-9247 for assistance regarding the issue.
Written by a customer while visiting Newair
Posted by: Ruckin' Ronny
from San Leandro Calif.
Verified Purchase:Yes
The heater died after 1year 2 weeks making the warranty invalid.
Not Good.
It worked well heated up room light compact good temp. controls wireless on off switch.
It's just that it doesn't have longevity it only lasted a little over 1 year.
Not Good
Not Good.
It worked well heated up room light compact good temp. controls wireless on off switch.
It's just that it doesn't have longevity it only lasted a little over 1 year.
Not Good
Response from NewairBy NewAir, Customer Service, April 14, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair