Customer reviews from Newair
NewAir - Portable Ceramic Heater - Silver
Average customer rating
4.6
(270 Reviews)
Rating breakdown 270 reviews
5 Stars
223
4 Stars
24
3 Stars
9
2 Stars
3
1 Star
11
98%of customers recommend this product.
(
134 out of
137)
Customer Reviews for NewAir - Portable Ceramic Heater - Silver
Customer Rating
1
Smiked
on December 23, 2019
Posted by: Terricita
from California
When I turned it on it smoked heavily. I immediately turned it off. Returned heater. Still waiting for the credit to return to my card.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Modern Design and Great Features
on February 1, 2019
Posted by: KimmyLe
Gender:Female
I got the New Air Heater and I was impressed at how moderned the design and look was. I loved that it was very quiet but still kept me warm. Lastly, all the features such as the fact that it will turn off if bent over are all so nice!
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, February 3, 2019
Hi, thank you for your awesome review! We hope you continue using it and stay nice and toasty.
Written by a customer while visiting Newair
Posted by: KariM
from California
Verified Purchase:Yes
I'm extremely pleased with this space heater. It is so quiet, heats well without using a ton of energy.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the Quietheat15B.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the Quietheat15B.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
3
Quiet and Well Built
on January 14, 2021
Posted by: Bill TC
from San Diego
I have been using my new NewAir 15 heaters for nearly 2 weeks. As advertised it is very quiet and well built.
It doesn’t put out as much heat as I would like. You only feel heat if you put your hands about 6-8 inches in front of it. I wish the heat output were a bit greater.
It doesn’t put out as much heat as I would like. You only feel heat if you put your hands about 6-8 inches in front of it. I wish the heat output were a bit greater.
Response from NewairBy NewAir, Customer Service, January 14, 2021
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with the NewAir QuietHeat15B. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with the NewAir QuietHeat15B. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
NewAir QuietHeat15B Portable Creamic Space Heater
on December 23, 2019
Posted by: Mountain
from NY
Verified Purchase:Yes
It’s nice small portable heater when need extra heat or need for back up and emergency like if your furnace doesn’t work or when you don’t have firewood left or if you want save money on your fuel.
Response from NewairBy NewAir, Customer Service, December 27, 2019
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Redrose3
from Queens, NY
Verified Purchase:Yes
I received the New Air portable heater in sliver. The heater has a modern sleek design. The shine of the metallic color brings out the best in any room. It definitely goes with my home decor. This portable heater can "cover up to 250 square feet of space". That is a lot of heat in one room! This heater is perfect for me! I used it in the bedroom when it gets cold at night. This system is quiet thanks to its ceramic technology. One of the key features is New Air's safety shut off mode. If the heater falls down, it shuts off automatically. Safety is their number one priority! Second, the heater has a black screen with control buttons on the side. It displays the current room temperature. More importantly, I can add or subtract how much heat I want in the room. It also come with a small thin remote. The back of the heater has a handle for me to carry. Overall, New Air portable heater is safe and easy to use. I highly recommend it to everyone this winter.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Awesome, Thank you for sharing the thoughts about the unit!!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Awesome, Thank you for sharing the thoughts about the unit!!
Written by a customer while visiting Newair
Customer Rating
4
I would definitely buy this Heater again!
on October 11, 2017
Posted by: Dede
from High desert
I love using this in my bedroom, it just adds that extra warmth when getting in your bed on colder days. I has a nice style to it & it's very easy to move around. It gets you warm and cozy!
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Trendy and Silent
on January 2, 2019
Posted by: prdtreviewcafe
from Unionville, VA
Gender:Female
This heater packs a punch for being so small. Could be mistaken for a speaker as it looks really trendy. I use this in my small dining room to add some extra heat on the chilly days as my home office is also located in this room.
I had heat in minutes of taking it out of the box. Super simple set up, easy to use and I am in love with the remote.
We received this in black and note that while it does show dust more than other model colors would I really like this color choice and wouldn't have it any other way.
The thermostat is true to temperature and is easy to adjust..
Also you haven't lived until you watch the numbers count down on power off. This is a fun feature that I had not seen before.
I had heat in minutes of taking it out of the box. Super simple set up, easy to use and I am in love with the remote.
We received this in black and note that while it does show dust more than other model colors would I really like this color choice and wouldn't have it any other way.
The thermostat is true to temperature and is easy to adjust..
Also you haven't lived until you watch the numbers count down on power off. This is a fun feature that I had not seen before.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, January 9, 2019
We are thrilled you like the units design and features!
Written by a customer while visiting Newair