Customer reviews from Newair
NewAir - Portable Ceramic Heater - Silver
Average customer rating
4.6
(270 Reviews)
Rating breakdown 270 reviews
5 Stars
223
4 Stars
24
3 Stars
9
2 Stars
3
1 Star
11
98%of customers recommend this product.
(
134 out of
137)
Customer Reviews for NewAir - Portable Ceramic Heater - Silver
Customer Rating
4
Quiet is Right
on March 31, 2021
Posted by: MJ675
I bought this heater partly because of the name “QuietHeat”. I did not want a noisy heater and this heater is definitely quiet especially on the lower setting. It lives up to its name. The recessed handle makes it easy to move around from room to room. I purchased the silver one because it would not show dirt and it looks cool.
Response from NewairBy NewAir , Customer Service , March 31, 2021
Hi, Thank you for taking the time to leave a review on your NewAir QuietHeat15B. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Neat product with great support.
on April 12, 2021
Posted by: Amoimmortalis
from NY
I purchased this for my basement and it does a really good job at warming up the space (about 200sq'. It's quiet and compact. I experienced an issue with my control buttons but support was swift in resolving it with a replacement.
Response from NewairBy NewAir , Customer Service, April 12, 2021
Thank you for taking the time to leave a review on your Quietheat15B. We are delighted to hear you are pleased with our customer service provided. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Perfect portable heater
on April 27, 2021
Posted by: Jusminda
from New Jersey
This heater is a perfect size and works great! My son love it keeps his room very warm.
Response from NewairBy NewAir, Customer Service, April 29, 2021
Thank you so much for taking the time for posting your comments and for the 5-star review on the Newair Product Quietheat15B. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great Compact Heater
on June 22, 2021
Posted by: Rob2021
from Fairfax, Virginia
This is a great heater that has warmed my basement so it covers a great large area. It has a cool view and it has been confused with a speaker. Highly recommended!
Response from NewairBy Newair , Customer Service, June 23, 2021
Thank you for the 5-star review and for sharing your thoughts about the QuietHeat15B.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Looks and Works Great!
on February 7, 2021
Posted by: John227
from New York, NY
Looks and works great! Highly recommend this heater.
Response from NewairBy NewAir, Customer Service, February 8, 2021
Thank you for posting your comments in regards to your Quietheat15B. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
Excellent Heater and amazing customer service !!
on March 23, 2021
Posted by: ChrisS
from Decatur, IL
Verified Purchase:Yes
Love this heater, extremely quiet and puts out a ton of heat...
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review.Thank you for choosing NewAir
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review.Thank you for choosing NewAir
Written by a customer while visiting Newair
Customer Rating
3
Something seems to be rattleling around inside hea
on October 12, 2020
Posted by: Stephen
from Bellingham wa
Verified Purchase:Yes
Love the heater but when I pick it up to move there is a load rattle sound like a loose part inside ....pls response with answer asap
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi,
Thanks for being open and honest about your experience. Your feedback is what helps us improve our products and service every day! I do apologize for the inconvenience you are currently facing with the unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. As your satisfaction is our #1 priority, we would love to look into the issue for you. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thanks for being open and honest about your experience. Your feedback is what helps us improve our products and service every day! I do apologize for the inconvenience you are currently facing with the unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. As your satisfaction is our #1 priority, we would love to look into the issue for you. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi,
Thanks for being open and honest about your experience. Your feedback is what helps us improve our products and service every day! I do apologize for the inconvenience you are currently facing with the unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. As your satisfaction is our #1 priority, we would love to look into the issue for you. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thanks for being open and honest about your experience. Your feedback is what helps us improve our products and service every day! I do apologize for the inconvenience you are currently facing with the unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. As your satisfaction is our #1 priority, we would love to look into the issue for you. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Wish we’d gotten this sooner!
on January 9, 2019
Posted by: RollingVistas
from Alabama
Gender:Female
We’ve wasted money in the past on 2 space heaters that 1) didn’t put out enough heat and 2) stopped working after a short while. I wish we had gotten the NewAir Quietheat15 from the beginning! It looks great, it’s very quiet, and it heats our space (About 190 sq ft) extremely well. Right now, in our tiny home, it is over 20 degrees warmer inside than outside and that’s just on the LOW setting! We are super pleased with this little heater : )
I would recommend this to a friend!
Written by a customer while visiting Newair