Customer reviews from Newair
NewAir - Portable Ceramic Heater - Silver
Average customer rating
4.6
(270 Reviews)
Rating breakdown 270 reviews
5 Stars
223
4 Stars
24
3 Stars
9
2 Stars
3
1 Star
11
98%of customers recommend this product.
(
134 out of
137)
Customer Reviews for NewAir - Portable Ceramic Heater - Silver
Customer Rating
5
HIGHLY RECOMMEND
on February 17, 2020
Posted by: Genecia
from DC
I absolutely love this product. It’s quiet, portable, and goes with my house aesthetics.
Response from NewairBy NewAir, Customer Service, February 18, 2020
Thank you for the 5-star review and for sharing your thoughts about the Quietheat15W.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Ruckin' Ronny
from San Leandro Calif.
Verified Purchase:Yes
The heater died after 1year 2 weeks making the warranty invalid.
Not Good.
It worked well heated up room light compact good temp. controls wireless on off switch.
It's just that it doesn't have longevity it only lasted a little over 1 year.
Not Good
Not Good.
It worked well heated up room light compact good temp. controls wireless on off switch.
It's just that it doesn't have longevity it only lasted a little over 1 year.
Not Good
Response from NewairBy NewAir, Customer Service, April 14, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
3
Something seems to be rattleling around inside hea
on October 12, 2020
Posted by: Stephen
from Bellingham wa
Love the heater but when I pick it up to move there is a load rattle sound like a loose part inside ....pls response with answer asap
Response from NewairBy NewAir, Customer Service, October 13, 2020
Hi,
Thanks for being open and honest about your experience. Your feedback is what helps us improve our products and service every day! I do apologize for the inconvenience you are currently facing with the unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. As your satisfaction is our #1 priority, we would love to look into the issue for you. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thanks for being open and honest about your experience. Your feedback is what helps us improve our products and service every day! I do apologize for the inconvenience you are currently facing with the unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. As your satisfaction is our #1 priority, we would love to look into the issue for you. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
NewAir Heater Saved The Day!
on November 2, 2020
Posted by: ChristineS
from Austin, TX
During the recent cold snap that surprised us, our NewAir heater saved the day! Thank you, NewAir!
Response from NewairBy NewAir , Customer Service, November 2, 2020
Thank you for the 5-star review and for sharing your thoughts about the NewAir Whole Room Heater, Whisper Quiet.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: DarcyRae
from Scappoose, Oregon
Verified Purchase:Yes
The unit is nice looking, solid, quite and puts out comfortable heat. It responds well with the remote. We bought this to leave at customers homes when they loose heat. we feel it's save for senior and children to be around. great product.
Response from NewairBy NewAir , Customer Service, November 3, 2020
Hi, Thank you for taking the time to leave a review of your NewAir Whole Room Heater. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great heat and extremely quiet
on November 9, 2020
Posted by: Figaro
from San Diego
This heater is amazing it heats my loft without a deafening sound. My cellings are 18ft high and it still provides warmth on cold nights.
Response from NewairBy NewAir , Customer Service , November 10, 2020
Thank you for the 5-star review and for sharing your thoughts about the QuietHeat15B.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: ahwagner
from Maryland
Verified Purchase:Yes
I've used cheap heaters in the past, but this NewAir heater top notch. It's unbelievably quiet and puts out a great amount of heat. I will admit, the Whisper Quiet is a bigger unit than I expected, but it looks sleek and blends in pretty well with the room decor. My only thing I wish was a bit better is the buttons on top do not feel solid. They have some "play" in them and not the quality expected. Although, this is a minor thing, overall I do feel this is a solid heater and well worth the money!
Response from NewairBy NewAir , Customer Service, November 16, 2020
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
The best features!!!
on December 1, 2020
Posted by: Rosie
from Chicago
This my friend is the newair space heater. Let me just start off with saying that they have multiple colors. I went with the classic white because not only does it look great but also has a great modern feel. It was perfectly package. What I love about it is that it’s the perfect size for my daughters room or in the matter anyroom. Plus it only weighs about 8 1/2 pounds. It has two speed fan and runs about 1500 Watts for the rooms that are 250 square feet. My daughter loves how super quiet it is she slept like a baby with it running all night. The Newair Ceramic portable space heater also has a programmable timer so if it were too fall it has shut off for safety precautions. Love how it is very well designed over all this is a quality product that I would recommend to everyone.
Response from NewairBy NewAir , Customer Service, December 2, 2020
Thank you for the 5-star review and for posting your comments in regards to the NewAir Whole Room Heater, Whisper Quiet. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting Newair