I bought the black panther case a week ago and upon opening, the case had already sustained a dent on the middle of his face. The colors also weren’t as vibrant and clear as i thought it was going to be as depicted in the pictures. It is also a huge scratch magnet so just a warning for everyone else out there. For the price of the case it was not what I was expecting at all.
Response from otterbox.comBy OtterBox, Customer Service Team, June 11, 2018
Hey there Drew25,
We're so sorry to hear that when you received this Symmetry series, the case had already been fighting a battle to defend Wakanda and had received some damage! Please feel welcome to call our heroic Otters at 1-855-688-7269, and they'll save the day with a super warranty claim. You'll have a sleek new case protecting your iPhone before you know it!
First day it came my son dropped my phone down the steps and I was like "well there goes the phone". Went down picked it up and the case was still in tact and phone safely secured. THANK YOU OTTER BOX once again