Snow White is my favorite princess, so I was thrilled that you had created this line of cases for me to choose from. I only wish, for the sake of protecting my investment in a phone, that it had a piece to cover the front of the phone, so that I did not have to buy an additional glass piece.
It’s trash the cover does not glow in dark lairs make it real don’t be fake
Response from otterbox.comBy OtterBox, Customer Service Team, January 31, 2019
Hi Jass,
Sorry to hear that you're struggling to see the real power of this Symmetry series! For the best performance from the glow-in-the-dark design, we typically recommend exposing the case exterior to as much light as possible before flipping the switch. Doing this should help Iron Man pop a little bit more!
If you have any additional questions, don't hesitate to contact our Otter Avengers at 1-855-688-7269, and they'll gladly fly in for the rescue!
I like the design but my case doesn’t glow in the dark.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, May 31, 2018
Hey Anthony,
We apologize that this Symmetry series is having trouble coming to life! If the glow-in-the-dark feature is having trouble, we would recommend exposing the case to as much direct light as possible before flipping the switch. This should help the design "pop" a little bit more! If you have any additional questions and comments, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be happy to help!
I bought this for my daughter for Christmas. I thought it was kind of cheaply made for 55 bucks but it’s cute. We will see when my daughter gets it and uses it!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, September 5, 2018
Hey Taylorbug70,
We apologize that you're feeling a little apprehensive about this Symmetry series! While we certainly understand your hesitation towards the price point, we truly feel that the cost is well worth the superior protection, outstanding customer service, and limited lifetime warranty that all accompany the product. If you have any future questions or comments, please feel welcome to contact our playful Otters at 1-855-688-7269, and they'll playfully dive in to help out!