Customer reviews from otterbox.com
OtterBox - Symmetry Series Clear FOREST OF KINDNESS Case for Apple iPhone 7 and 8 - Orange/Clear/Light Green
Average customer rating
4.5 out of 5
4.5
(209 Reviews)
Open Ratings Snapshot
Rating breakdown 209 reviews
5 Stars
148
4 Stars
33
3 Stars
12
2 Stars
9
1 Star
7
89%of customers recommend this product. 
(
178 out of 201
)
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Customer Reviews for OtterBox - Symmetry Series Clear FOREST OF KINDNESS Case for Apple iPhone 7 and 8 - Orange/Clear/Light Green
Customer Rating
4 out of 5
4
Such a cute phone case!
on July 30, 2018
Posted by: Abee0488
Verified Purchase:Yes
Love this case! I’m a huge Disney fan and this was perfect and so cute! The case is durable and protects my phone well. The only complaint is I wish the Ariel graphics on the case were maybe coated with something to prevent scratching. I only had my case two days and put it inside my purse and when I looked later there was a scratch through Ariel’s hair that removed some of the paint.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Hummm
on March 8, 2019
Posted by: MRZY
Verified Purchase:Yes
I would rate this higher if it were water proof. It’s also a shame to have to purchase a screen protector separate. Also the animation (Ariel) doesn’t have the definition I was expecting. And one more thing... why does the clear ( bumper around edges) have to yellow? You would think ,with technology today they could prevent that from happening.
Response from otterbox.comBy OtterBox, Customer Service Team, March 11, 2019
Hey MRZY,

We're sorry to hear that you're not fully feeling the power of this Princess Symmetry series! We'll gladly take your stylistic ideas and pass them along to our product design team for future consideration. In the meantime, we're bummed that this case is dealing with the 'yellow yuck,' and our charming Otter knights would love to rescue that Symmetry with a heroic warranty replacement. Simply give them a call at 1-855-688-7269, and they'll save the day in no time at all!

Best,
OtterBox Customer Service Team

Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Awesome!
on June 20, 2017
Posted by: Savannah
Verified Purchase:Yes
I have been using Otterbox cases exclusively for the past 7-8 years to protect my phones. I am prone to dropping things, so I always went with the Defender series for maximum protection. Those phones came out of the case looking brand new, but the cases were bulky and not very pretty.
When I switched to iPhone, I took someone's advice and tried the symmetry. It fits in my small hands much easier than Defender ones do and I am so thrilled they have cute options now! I LOVE Otterbox and always recommend them!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Sharp Edge on Front Makes it Uncomfortable
on August 2, 2017
Posted by: Bagley15
Verified Purchase:Yes
I love the look of this case however around the front edge there is a sharp edge the is very uncomfortable when you put the phone up to your face. It is because of this reason that I only give it 2 stars. I cannot use the case like this.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, August 4, 2017
Hi Bagley,

We appreciate your feedback! We are sorry that this Symmetry case is giving you an uncomfortable experience. There certainly should not be any sharp edges on this product.

We would like to get more details so that we can get to the bottom of this mystery. When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will help in any way that we can!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great-looking Case for the iPhone 8/7
on November 19, 2018
Posted by: Mason
Verified Purchase:Yes
I bought this a couple of weeks ago, and I can say that I'm honestly quite happy with it. The main reason why I went with OtterBox is because I knew it to be reliable in terms of protection yet functional. This case does not disappoint! One thing to note, not necessarily a bad thing, is that the button covers are very tactile, and require a much more solid press than the phone itself. That said, the case does a very nice job of highlighting the phone's features, a major reason why I got the case, in addition to offering an interesting graphic (I got the Confetti Pop). If you've got an iPhone 8 and you're wondering about wireless charging, I have an ANKER Wireless Charger that is admittedly on the higher end in terms of case thickness capability, but it does just fine with this case, which only adds probably about 4mm. Overall, feels like a very natural extension of the phone!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Disappointed with Discoloration
on April 19, 2017
Posted by: rbee
I was so excited about my new Otterbox case, but this one got discolored so badly and it's not even a month old! So disappointed I invested this much money in a case that didn't live up to its hype.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, April 21, 2017
Hi rbee,

We’re sorry that this Symmetry Clear Graphics case is getting discolored. We completely understand why this would be disappointing and we absolutely want to help with this unfortunate predicament as soon as possible.

When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Lovely
on May 15, 2017
Posted by: MGHouston
Verified Purchase:Yes
I was looking for a strong but pretty cover for my new iPhone 7. I bought the shimmery ombre version. It is very pretty and showing off my red iPhone. I dropped my iPhone 7 in garage after I put the Otterbox on. No damage happened to my phone. I am glad as I shattered my previous iPhone 6 without Otterbox. I am happy that I purchased this product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Good case...why is the power button so hard?
on November 28, 2017
Posted by: gabrysia
Verified Purchase:Yes
The case is fantastic, style and protection-wise. I drop it nearly every single day because of who I am as a person. I drop it on corners, facedown, you name it. The case does a wonderful job protecting the phone, and I feel safe with my phone inside it. However, my biggest pet peeve with this case (and it really does irritate me a lot) is that the power button is EXTREMELY hard to press. I mean, ridiculously hard. I am not a weak person by any means, but for some reason, Otterbox has made a case that does NOT want you to turn your phone screen on or off. When it comes to taking screenshots, I have to hold the phone a very specific way just to generate enough power to press this power button. The volume buttons are just fine. My best friend has the same case but in glitter, and she has the same problem. This is my only complaint with the case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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