Customer reviews from otterbox.com
OtterBox - Symmetry Series Clear FOREST OF KINDNESS Case for Apple iPhone X and XS - Green/Orange/Clear
Average customer rating
4.6 out of 5
4.6
(123 Reviews)
Open Ratings Snapshot
Rating breakdown 123 reviews
5 Stars
94
4 Stars
15
3 Stars
5
2 Stars
6
1 Star
3
90%of customers recommend this product. 
(
104 out of 115
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Symmetry Series Clear FOREST OF KINDNESS Case for Apple iPhone X and XS - Green/Orange/Clear
Customer Rating
3 out of 5
3
Glow in the Dark
on May 23, 2018
Posted by: Angel
Verified Purchase:Yes
I just got my case less than a week ago and the purpose for buying it was because of the glow in the dark feature. I was bit disappointed that my phone doesn’t glow as much as I thought. You notice the glow mainly on the top ends of the case where the volume buttons are at. When I saw the video for the iron man case it is evident that it glowed bright and that was my reason for purchasing the item.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, May 23, 2018
Hi Angel,

We apologize that you're feeling a little let down by the glow-in-the-dark capabilities of this iPhone X Symmetry series! To really make this feature pop, we would recommend exposing the case exterior to as much direct light as possible before flipping the switch. For example, shining a flashlight on it should help! If you have any additional questions, please feel welcome to call our playful Otters at 1-855-688-7269, and they'll dive in for the assist!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Pleasantly Surprised
on May 27, 2018
Posted by: roonotwo
Verified Purchase:Yes
I got this case because of my love for the movie Black Panther. My other otter box case was seeing the end of its time so when I saw this I decided to get it. While it isn’t my usual type of case that I like to get (not completely sealed off from water and whatnot) I decided to order it anyways. I have been pleasantly surprised with its durability and functionality. It’s slim profile helps it fit in my pocket easily and comfortably sit in my hand. I was worried that the slick texture of the backing on it would be problematic but it has not been. And oddly enough the slick backing has given me one of my more entertaining albeit unplanned feature of being able to spin it on a desk like a fidgit spinner.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Perfect for a Disney fanatic
on May 28, 2018
Posted by: Jimmyjab
Verified Purchase:Yes
I bought this for my girlfriend because she loves everything Beauty and the Beast. Ever since she purchased the iPhone X she’s been upset because she knows she needs a durable case, but she couldn’t find one she liked. Until I got her this! She loves it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love my Ariel Case!!!
on June 2, 2018
Posted by: Shyla
Verified Purchase:Yes
Love having a fun case, that has the protection offered by OtterBox!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Nice Symmetry Case
on July 8, 2018
Posted by: dhill2003
Verified Purchase:Yes
I’ve had the special Marvel Iron Man symmetry case for almost one month, and it is does a lot of things right. I have used the otterbox symmetry case ever since they were introduced for the iPhone lineup. I appreciate the protection and thin case design that it has to offer. This Iron Man case is nice but does have a few drawbacks. The back of the case itself is not textured like the all black models I’ve used before. This means it’s a little slippery and feels like it’s going to slip when you use it. It has also slipped out of my rear pocket twice and the red silicon/rubber on the front is not starting to get color transfer from my clothing. I have had to use alcohol prep pads to clean it a few times already. All in all a solid 4 out of 5 stars. I would like to see a few different color variants in the future.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
It’s beautiful
on September 15, 2018
Posted by: Links2586
Verified Purchase:Yes
Said it would be 11 days to ship. Took 5. Look amazing. Good protection. Happy with my purchase
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Awesome case but disappointed
on December 7, 2018
Posted by: AmeliaRose
Verified Purchase:Yes
While I love the case and can tell it is good quality. Quite sad at how easy the designed began scratching off the case! I have only had the case on for 2 days and belles face already started coming off. I don’t even keep my phone near something sharp, so I am not sure why it has begun this.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, December 7, 2018
Dear AmeliaRose,

We're so sorry to hear that Belle hasn’t been feeling her best lately! We're not sure why this has happened either, but our stylish Otters would love to get you into a brand-new replacement case. Please feel welcome to call them up at 1-855-688-7269, and they'll fashion up a warranty claim!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Cute and Protective
on January 3, 2019
Posted by: annavc
Verified Purchase:Yes
I had never seen otterbox have such cute cases before so it thrilled me to find the Disney collection of cases when I bought my new iPhone. It’s stylish and sturdy. Highly recommend otterbox products but now with so many fun designs I recommend it to more people.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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