Customer reviews from fisherpaykel.com/us
Fisher & Paykel - 16.9 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.5
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
17
4 Stars
3
3 Stars
1
2 Stars
1
1 Star
1
Customer Reviews for Fisher & Paykel - 16.9 Cu. Ft. French Door Refrigerator - Stainless Steel
Posted by: Kfuji
Verified Purchase:Yes
This refrigerator has exceeded my expectations for Paul is a luxury brand. Please don’t hesitate to purchase is the only one that would fit in my space and I love it.
Written by a customer while visiting fisherpaykel.com/us
Customer Rating
1
Would not recommend
on September 6, 2024
Posted by: Not worth it
Metal on doors super soft, dents from anything, my husband even changed the freezer door once because it looked like it’s been hit by small balls everywhere
Response from fisherpaykel.com/usBy Global Contact Center, September 9, 2024
Thank you for your feedback. We are sorry to hear your expectations with this appliance was not upto standards. We will be sure to pass on this valuable feedback to our design team for their continual process improvements.
If you have any further inquiries, please feel free to reach out to us. We are available 24/7 on call: 1888 936 7872 or via chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
If you have any further inquiries, please feel free to reach out to us. We are available 24/7 on call: 1888 936 7872 or via chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
Written by a customer while visiting fisherpaykel.com/us
Posted by: Tucker
Verified Purchase:Yes
great product with one exception there should have been a light within the freezer compartment ! not for me to open the refrig. door to see what's in the freezer!
Written by a customer while visiting fisherpaykel.com/us
Posted by: Lulu
Verified Purchase:Yes
First of all, it fits without having to redo my cupboards. The cubic feet is smaller than what we previously had, but it just fine now that there are just the two of us. Our fruit & vegetables stay fresh much longer in the humidifier drawer. The only drawback is you have to open both doors to get the drawer out. The water filter & dispenser work well. I just wish the filter would be giving us reverse osmosis water instead. There are a lot of nice features!
Written by a customer while visiting fisherpaykel.com/us
Posted by: Pgh Lady
Verified Purchase:Yes
2 years old and extremely satisfied. Really nice design, convenience of numerous shelf adjustments for your individual needs . also great service and answers when needed.
Written by a customer while visiting fisherpaykel.com/us
Posted by: Dan's Kitchen
Verified Purchase:Yes
Great frig Love the reminder that the door is open
Written by a customer while visiting fisherpaykel.com/us
Posted by: Dick
Verified Purchase:Yes
This is a great frig - except for the water dispenser system...
This is my second unit - my local retailer/service company arranged for a new unit at a reduced price after 12 visits to fix the water dispenser - it leaks, leaks, leaks... Kudo's to George Washington Toma, Inc. for realizing that they were never going to get the frig fixed.....
New one arrives - plug it in - hook up the water supply - Guess What - it leaks.....
Will put up with it for a while - will try reducing the water pressure in the line - ordered a gauge system to monitor..
If that does not work - will move on to a new frig - not Fisher-Packel ....
Shame - otherwise it is a great product....
This is my second unit - my local retailer/service company arranged for a new unit at a reduced price after 12 visits to fix the water dispenser - it leaks, leaks, leaks... Kudo's to George Washington Toma, Inc. for realizing that they were never going to get the frig fixed.....
New one arrives - plug it in - hook up the water supply - Guess What - it leaks.....
Will put up with it for a while - will try reducing the water pressure in the line - ordered a gauge system to monitor..
If that does not work - will move on to a new frig - not Fisher-Packel ....
Shame - otherwise it is a great product....
Response from fisherpaykel.com/usBy Global Customer Support Center, April 21, 2025
Thank you for sharing your experience with us. We're really sorry to hear about the ongoing issues with the water dispenser. We understand how frustrating this must be, especially after multiple service visits and the replacement unit.
Kudos to George Washington Toma, Inc. for their efforts in trying to resolve the problem. We appreciate your patience and your attempts to troubleshoot the issue by adjusting the water pressure.
Please know that we’ll be reaching out to you directly to assist further and work toward a resolution. Your satisfaction means a great deal to us, and we want to ensure you have a fully functional product that you can enjoy.
Kudos to George Washington Toma, Inc. for their efforts in trying to resolve the problem. We appreciate your patience and your attempts to troubleshoot the issue by adjusting the water pressure.
Please know that we’ll be reaching out to you directly to assist further and work toward a resolution. Your satisfaction means a great deal to us, and we want to ensure you have a fully functional product that you can enjoy.
Written by a customer while visiting fisherpaykel.com/us