[This review was collected as part of a promotion.] We have had nothing but problems - now we are dealing with the washer not spinning. We did have issues with the drum bouncing from side to side. And of course it happens 5 days out of warranty-so now we have to pay for service. Very frustrating. Yes-parts are covered- but we just would like replacement!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 13, 2023
Hi Kier, Commercial and coin-operated laundry products are supported separately from Whirlpool home appliances. For information and assistance regarding coin-operated laundry products, you may visit us online at http://www.coinop.com, or call 1-800-NO-BELTS (800-662-3587). Thank you Marie Q
[This review was collected as part of a promotion.] I have been using this washer for the last couple of weeks and it works well, seems to wring out clothes so they feel almost dry, but it is a little smaller than I would have liked. Not a complaint about the washer but something for others to think about.
[This review was collected as part of a promotion.] I bought a commercial washer for my home because I heard they were durable and easy to repair. Looking forward to years of use.
[This review was collected as part of a promotion.] I bought this machine a month ago and stop working two weeks later. repair men will be here next week.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 4, 2023
Thank you for sharing your insights with us, Memo.. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 366770. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] We are hard working ranch owners and we get dirty. We bought a new HE machine and I found myself adding water to the drum by bucket fulls. It just did not have enough agitation and water depth to get the dirt out. This machine does! This machine is not the quietest I ever owned but the job it does at cleaning our jeans and even blankets, is worth it. It has an HE setting for smaller loads (as it does not have load size settings) and only fills about 1/2 of the drum. I love this machine and am very glad I bought it!