Customer reviews from Samsung US
Samsung - Chimney Hood Extension Kit for Select 30" and 36" Range Hoods - Stainless Steel
Average customer rating
1
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
0%of customers recommend this product.
(
0 out of
2)
Customer Reviews for Samsung - Chimney Hood Extension Kit for Select 30" and 36" Range Hoods - Stainless Steel
Customer Rating
1
Extremely over priced
on December 6, 2019
Posted by: Weasel
from Michigan
for a price that is nearly half the total cost of a complete unit i cant justify it. are you guys making this out of some precious metal?
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, December 9, 2019
I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. J&J International is Samsung's official parts distributor for customers purchasing Samsung parts or accessories. To place an order you can go online at www.samsungparts.com, or by phone at 800-627-4368. J&J's hours of operation are 9:00 am - 8:30 pm EST, Monday – Friday. Thank you for being a Samsung customer. ^Cat
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible
on February 9, 2020
Posted by: Marl
[This review was collected as part of a promotion.] terrible. scratches easily ... extremely over price. stuck with a terrible product...
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, February 10, 2020
I understand that this product has not lived up to your expectations. I really appreciate you for bringing this to our attention. Because you are a valued member of the Samsung family, your experience matters to us. Your feedback helps us to understand where we can take steps to improve our products and services. Again thank you for being an important part of the Samsung family. ^Cat
Written by a customer while visiting Samsung US