Customer reviews from Samsung US
Samsung - 36 inches - Externally Vented & Recirculating - Under cabinet Range Hood - Stainless Steel
Average customer rating
3.3
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
8
4 Stars
7
3 Stars
2
2 Stars
4
1 Star
5
62%of customers recommend this product.
(
10 out of
16)
Customer Reviews for Samsung - 36 inches - Externally Vented & Recirculating - Under cabinet Range Hood - Stainless Steel
Customer Rating
5
Samsung 36" Under Cabinet Hood in Stainless Steel
on October 28, 2025
Posted by: husereau
[This review was collected as part of a promotion.] Works great. Very professional looking. I use the features all of the time - very easy to use.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product!
on November 2, 2022
Posted by: DAVLIN
from Atlanta Georgia
we bought this unit in october 2019 for our portland, oregon condo. looks great, excellent build quality, the sound level is not loud and love the tones when you push buttons, very subtle not annoying at all! intallation was very easy. we just moved in july 2022 to atlanta, georgia. we are about to order the same unit again for our home we bought here. good job samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Buyer beware!
on December 8, 2024
Posted by: Andrew
from Washington
Buyer beware this only is able to connect to a range. IT DOES NOT HAVE WIFI. I am hoping this takes away any other potential buyers problems. All I have gotten is support telling me yes I am correct it does not have wifi. It does not function with the SmartThings app as the app doesn't support the model. Look at other smart home range hoods if you want to connect it.
Features
1
Performance
2
Design
5
Value
1
Response from Samsung USBy Samsung Care, December 9, 2024
Hello Andrew,
We understand how disappointing it is being unable to connect the hood to Wi-Fi and SmartThings application. Let us help.
Below is the user manual link for your model. See page 12 for more details about connecting the hood to and compatible cooktop to SmartThings app.
https://downloadcenter.samsung.com/content/UM/202406/20240617133614959/LIB0139973C.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147870828) to help our team pull up your information when you message us.
Thank you.
-Angelica
We understand how disappointing it is being unable to connect the hood to Wi-Fi and SmartThings application. Let us help.
Below is the user manual link for your model. See page 12 for more details about connecting the hood to and compatible cooktop to SmartThings app.
https://downloadcenter.samsung.com/content/UM/202406/20240617133614959/LIB0139973C.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147870828) to help our team pull up your information when you message us.
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
1
product is good specifications wrong
on May 31, 2021
Posted by: kul s
from Brampton on
i buy month ago range top modal nx60t8711ss and this range hood i am very disappoint about connectivity and when you review on line there in misleading, how to connect bluetooth if no have bluetooth option in range, product have no problems just misleading is big issue
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Pat, Samsung Care, June 1, 2021
Sorry to hear you are having problems connecting to Bluetooth with your Hood. I can tell you are annoyed, and we want to do all that we can to fix that. To connect your device with Bluetooth, follow these steps here.
1. Press the Bluetooth button on hood. The pairing mode will be
activated and the indicator on the Bluetooth button will blink.
2. Press the Bluetooth button on the cooktop. If you still need assistance, you can try contacting our SmartThings department by calling (866)8132-404. Thank you for your review. ^Pat
1. Press the Bluetooth button on hood. The pairing mode will be
activated and the indicator on the Bluetooth button will blink.
2. Press the Bluetooth button on the cooktop. If you still need assistance, you can try contacting our SmartThings department by calling (866)8132-404. Thank you for your review. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
3
Only missing one thing
on January 5, 2024
Posted by: LoLoHouse
from Mesa, Arizona
[This review was collected as part of a promotion.] Love that this goes great with all of our Samsung kitchen appliances, great ventilation, lighting and easy to clean. Unfortunately the Bluetooth doesn’t connect and it doesn’t have the Samsung smart connection to make it more convenient and efficient for our new smart home.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
5
Value
3
Response from Samsung USBy Ernest, SEA Care, January 8, 2024
Greetings,
Thank you for trusting our brand. Let's ensure your hood provides the convenience you are supposed to get.
The links below will provide the steps to make sure you have the range hood connected to Bluetooth properly. Please check the hyperlinks to learn more.
User manual page 12 (Bluetooth connection pairing):
https://downloadcenter.samsung.com/content/UM/202005/20200507090208448/NK30N7000UG_AA_LIB0139973A.pdf
Range hood will not pair with cooktop or range:
https://www.samsung.com/us/support/troubleshooting/TSG01203249/
Should you need more assistance with the range hood, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146712078) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Thank you for trusting our brand. Let's ensure your hood provides the convenience you are supposed to get.
The links below will provide the steps to make sure you have the range hood connected to Bluetooth properly. Please check the hyperlinks to learn more.
User manual page 12 (Bluetooth connection pairing):
https://downloadcenter.samsung.com/content/UM/202005/20200507090208448/NK30N7000UG_AA_LIB0139973A.pdf
Range hood will not pair with cooktop or range:
https://www.samsung.com/us/support/troubleshooting/TSG01203249/
Should you need more assistance with the range hood, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146712078) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Written by a customer while visiting Samsung US
Customer Rating
5
great product
on April 30, 2022
Posted by: Joey
from Clovis CA
[This review was collected as part of a promotion.] installed nicely, works great, exhaust fan strong and efficient
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Another review about bad connectivity
on September 29, 2023
Posted by: Gbolyard
from NE63T8911SS/AA --- NK30N7000US/AA
Another review to complain about compatibility. Samsung do better with your advertising.
Just finished having this and an oven installed. Worked directly with Samsung to ensure compatibly before purchase.
Weeks later and after 25 minutes with technical support, we realized the recommended oven is not compatible with the recommended hood.
Just finished having this and an oven installed. Worked directly with Samsung to ensure compatibly before purchase.
Weeks later and after 25 minutes with technical support, we realized the recommended oven is not compatible with the recommended hood.
Again massive failure by Samsung advertising and support department. Why are these hoods not direct connect, and why is there no list that plainly shows compatibility. I'm sure that's why sales messed up, as they have no documentation either.
I have also talked with order support team, their only remedy is for me to return the hood. That is not an option, my old hood has been thrown away and the new one is completely installed.
The product itself is fine.
Features
1
Performance
3
Design
3
Value
2
Response from Samsung USBy John, Samsung Customer Care, October 2, 2023
Hi there,
We are here for you anytime. We want to inquire more so we can provide support on your hood.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146355266) to help our team pull up your information when you message us.
Have a great day.
-John
We are here for you anytime. We want to inquire more so we can provide support on your hood.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146355266) to help our team pull up your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
4
Bluetooth with oven
on April 13, 2020
Posted by: Bronco07
from Orange CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Works great and EZ to clean. The Bluetooth connection with the oven make using the fan simple.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US