Customer reviews from shop.mattel.com
Hot Wheels - Track Builder Multi Loop Box Set - Blue/Orange
Average customer rating
4.4
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
25
4 Stars
2
3 Stars
3
2 Stars
3
1 Star
1
84%of customers recommend this product.
(
27 out of
32)
Customer Reviews for Hot Wheels - Track Builder Multi Loop Box Set - Blue/Orange
Customer Rating
3
Cute, but okay
on July 3, 2018
Posted by: OutofTownGal
[This review was collected as part of a promotion.] I was looking forward to this for my son; definitely durable. Tried the different loop setups and he couldn't get it to perform the truck most of the time.
No, I would not recommend this to a friend.
Response from shop.mattel.comBy Mattel, Consumer Services, July 5, 2018
We're very sorry to hear this! Please give our Consumer Services team a call at 800-5248697. Support is available Mon.- Fri., from 9:00 a.m. - 6:00 p.m.
Written by a customer while visiting shop.mattel.com
Customer Rating
2
Kinda meh on this set.
on September 1, 2018
Posted by: DadimusPrime
from Tampa, FL
Almost impossible to get a car to complete the loops as depicted. If, by some miracle, they make it through the loop/loops, there is so little remaining momentum that there's no way it's making it to the end of the track, much less completing a jump.
No, I would not recommend this to a friend.
Response from shop.mattel.comBy Mattel, Consumer Services, September 4, 2018
We're sorry to hear this! Our Consumer Services team would be happy to help! Please give us a call at: 800-432-5437. Support is available Mon.- Fri., from 9:00 a.m. - 6:0
Written by a customer while visiting shop.mattel.com
Customer Rating
1
Great set when you can get it to work
on November 24, 2019
Posted by: Ws Dad
from Walnut Cove, NC
From day 1 it has been tough to get cars to go through and it just seems to get worse each time.
When launched most cars hit the sides of the loop base (box lid) and fly off the track before ever even starting into the loops, when you finally do get one to go into the loops they typically do not still have enough momentum to complete both and almost never enough to get up the ramp on the other side. We have tried numerous different cars and have tried on both carpet and hard surface floors to see if the greater support underneath would help with alignment and and have had very little luck, this is with both our 3 year old trying to do it and us (mom and dad). We typically end up just setting it up as a straight track so our son can at least launch the cars into the holes on the bottom of the box. There needs to be more of a funnel to direct the cars into the loop base and loops from the launcher so that they run more true and can be launched hard enough to make it through the loops without worry of them hitting the edge of the base and coming back at you. Also the launcher and loop base at least need some no slip material on the bottom to help hold everything in alignment better as well.
When launched most cars hit the sides of the loop base (box lid) and fly off the track before ever even starting into the loops, when you finally do get one to go into the loops they typically do not still have enough momentum to complete both and almost never enough to get up the ramp on the other side. We have tried numerous different cars and have tried on both carpet and hard surface floors to see if the greater support underneath would help with alignment and and have had very little luck, this is with both our 3 year old trying to do it and us (mom and dad). We typically end up just setting it up as a straight track so our son can at least launch the cars into the holes on the bottom of the box. There needs to be more of a funnel to direct the cars into the loop base and loops from the launcher so that they run more true and can be launched hard enough to make it through the loops without worry of them hitting the edge of the base and coming back at you. Also the launcher and loop base at least need some no slip material on the bottom to help hold everything in alignment better as well.
No, I would not recommend this to a friend.
Response from shop.mattel.comBy Mattel, November 25, 2019
It works best with regular 1:64 scale sports cars or sedans. Bulky or too heavy cars, such as vans, trucks or buses won’t work as well. If you’re still experiencing issues, please reach out to our team, and they’ll be more than to help! You can find all of our contact information here: https://service.mattel.com/us/ContactUs.aspx .
Written by a customer while visiting shop.mattel.com
Customer Rating
2
not enough momentum
on April 3, 2020
Posted by: jshumaker
from Harrisburg, PA
I bought this for my sons and they like it, but it does not have enough momentum to go completely around the loop, much less make it through the whole track set up.
No, I would not recommend this to a friend.
Response from shop.mattel.comBy mattel, April 6, 2020
The battery life can depend on a few factors, like the weather, the driver's weight, and how often it's started and stopped. However, anywhere from 30-35 minutes of continuous ride time is normal. For replacement batteries, contact one of our authorized Power Wheels Service Centers. You can find the nearest one to you here: https://service.mattel.com/us/powerwheels_info.aspx .
Written by a customer while visiting shop.mattel.com
Customer Rating
5
So Fun!
on February 22, 2018
Posted by: Anonymous
from Cary, NC, United States
[This review was collected as part of a promotion.] This product is amazing! It launches cars so far after it goes around the loop and is amazing at providing hours of fun! My son played with it for over 2 hours with his dad and wanted to record his time using it for watching later. He NEVER wants to do that so this toy is amazing for that reason as well as how fast the car goes when launching through the loop!
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Hot wheels
on November 27, 2019
Posted by: Mary101216
from Dayton, OH, United States
[This review was collected as part of a promotion.] It was easy to assemble and its lasts forever my kids did enjoy playing
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Super fun no batteries needed!
on February 23, 2018
Posted by: Scarryn3
from Pontiac, MI, United States
[This review was collected as part of a promotion.] Finally a hotwheels toy i wish was around when i was a kid. The fun literally never ends no batteries needed!! And it comes with more then enough tracks needed to play and enjoy the toy.
Disclaimer: i received this item from mattel for an honest review in return.
Disclaimer: i received this item from mattel for an honest review in return.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Really fun
on February 26, 2018
Posted by: Babygirlmama
from Knoxville, TN, United States
[This review was collected as part of a promotion.] This was really great for building and interactive play. 5 stars kept them entertained.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com