Customer reviews from broan-nutone.com
Broan - Elite Pro Outdoor 48" Externally Vented Range Hood - Stainless Steel
Average customer rating
3.2
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
1
4 Stars
1
3 Stars
2
2 Stars
2
1 Star
0
50%of customers recommend this product.
(
3 out of
6)
Customer Reviews for Broan - Elite Pro Outdoor 48" Externally Vented Range Hood - Stainless Steel
Customer Rating
3
Great product except for the lights.
on July 6, 2013
Posted by: wdougla1
from New Orleans, LA, USA
Gender:Female
I've had the unit for one month and replaced 2 of the Halogen bulbs.
Sometimes one of the light will not come on and you have to tap the socket or adjust the socket to get it to come on.
Sometimes one of the light will not come on and you have to tap the socket or adjust the socket to get it to come on.
I would recommend this to a friend!
Written by a customer while visiting broan-nutone.com
Customer Rating
5
Excellent purchase.
on February 20, 2013
Posted by: CoachCass
from S.F. CA
Gender:Male
The hood and blower was the finishing touch to our newly remodeled kitchen. I'm thrilled with the three speed setting on the blower. It's easy to maintain and keep clean. This was an excellent purchase.
I would recommend this to a friend!
Written by a customer while visiting broan-nutone.com
Customer Rating
3
lights of poor quality rest of hood is good
on May 16, 2013
Posted by: BHummel
from Olympia, WA, USA
Gender:Male
With external blower unit removes smoke and odor very well. Filters of good quality and easy ot maintain.
Halogen lights are of poor quality and need constant attention with bulb adn fixture replacement as the socket/bulb connction disintegrates.
Halogen lights are of poor quality and need constant attention with bulb adn fixture replacement as the socket/bulb connction disintegrates.
No, I would not recommend this to a friend.
Written by a customer while visiting broan-nutone.com
Customer Rating
4
The lights on this product give me concern
on November 26, 2013
Posted by: Hector77
from Maryland, USA
The two lights on the right side stopped working. The bulbs were fairly new. Today, the two lights on the left side went out. I have no lights at all on my unit. Aside from this lighting issue the unit works great. I just wish the lights weren't so problematic. I have a friend with the same unit and she says one of her lights constantly dims.
I would recommend this to a friend!
Written by a customer while visiting broan-nutone.com
Customer Rating
2
Constant problems with lights
on October 6, 2016
Posted by: olyhummel
from Olympia, WA, USA
Gender:Male
Have replaced all the light sockets once. It appears that the metal receivers inside of the sockets loosen and loose contact with the bulb prongs. Now the transformer went out. I have ordered a replacement. wish there was a retrofit with led lights.
No, I would not recommend this to a friend.
Response from broan-nutone.comBy CustomerServiceBroan, October 6, 2016
Thank you for taking the time to review your 614804EX range hood. We would recommend that you contact our Technical Support Department should you need assistance with the lights or the transformer. We can only recommend using the type of bulbs listed in the installation instructions. This hood uses four halogen bulbs which are Type JC, G4 or T4 base, 12 volt, 20 watt. Technical can be reached at 800-637-1453 and would be happy to answer or help with any questions or concerns.
Written by a customer while visiting broan-nutone.com
Customer Rating
2
Problem with lights
on October 16, 2016
Posted by: PaulC24P
from Ladue, MO, USA
Gender:Male
Like the other reviewer we have had constant issues with the lights. I replace the bulbs with G4 base bulbs to spec and still have issues. Now the transformer appears to be shorted out on two of the four bulbs. This is ridiculous for a range hood of this price. We bought it based on brand name and appearance. The switches on it too are very cheap feeling when being used. I believe inferior parts were used on the lighting and switches. I just called Brian today(FYI closed on Sunday). We will need to get someone to replace the transformer now to fix the lights. If this is a common issue from poor design and parts, Brian should pay, despite the short 1 year warranty.
No, I would not recommend this to a friend.
Response from broan-nutone.comBy BroanCustomerService, October 18, 2016
Thank you for taking the time to review the Broan 614804EX range hood. We would recommend that you contact our Technical Support team directly at 800-637-1453. We would like to get more information from you regarding the issues you have experienced as well as your application. Thank you for your feedback and we look forward to speaking with you directly.
Written by a customer while visiting broan-nutone.com