Customer reviews from whirlpool.com
Whirlpool - 30" Double Electric Convection Wall Oven with Built-In Microwave - Sunset Bronze
Average customer rating
3.5
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
10
4 Stars
4
3 Stars
1
2 Stars
4
1 Star
4
63%of customers recommend this product.
(
12 out of
19)
Customer Reviews for Whirlpool - 30" Double Electric Convection Wall Oven with Built-In Microwave - Sunset Bronze
Customer Rating
1
Bad electronic components
on May 18, 2019
Posted by: Wachick65
from Prior Lake, Minnesota
Gender:Male
This microwave/ wall combo came with new Pulte home. Everyone in new community talks about the same problem. Unit shuts down and won't operate. Then eventually it resets with wrong time and date and starts working until the next time. Had electronic part replaced only to find even more occurrences. These units should be recalled. With our current technology it's hard to understand this type of problem.
No, I would not recommend this to a friend.
Response from whirlpool.comBy wilsoae, social care, May 20, 2019
Hi Wachick65, we're sorry to hear about the problem with the Oven and we'd be glad to look into it further with you. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Looks great but failed after a week
on June 13, 2019
Posted by: pdx1
from PDX
Gender:Male
We bought a new house with this appliance already installed. It looks great, but the touch display failed after a week! I'm glad we didn't choose whirlpool when considering new fridges. I saw another review where this also occurred. Not a good look when Whirlpool proudly displays "Made In America" stickers. Whirlpool, I hope you make some quality control changes in your manufacturing.
Response from whirlpool.comBy Turnep3, Social Care, June 14, 2019
Thank you for your review.
We would love to further assist you with your review. Please respond back to this email address, Whirlpool_Reviews@Whirlpool.com with your name, Review ID number (221068794), phone number, street address and, model/serial. Please include a copy of your review in your email as well. We look forward to your reply.
Thank you,
Whirlpool Social Care
We would love to further assist you with your review. Please respond back to this email address, Whirlpool_Reviews@Whirlpool.com with your name, Review ID number (221068794), phone number, street address and, model/serial. Please include a copy of your review in your email as well. We look forward to your reply.
Thank you,
Whirlpool Social Care
Written by a customer while visiting whirlpool.com
Customer Rating
4
As promised
on November 5, 2018
Posted by: Blowe
from Dacula GA
Gender:Male
[This review was collected as part of a promotion.] So far no issues. Dimensions were exact. Installed it a week ago.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Beautiful look. Great design.
on December 20, 2018
Posted by: Carolk64
from Oregon
Gender:Female
[This review was collected as part of a promotion.] Purchased for our new home. Oven heats quickly and cooks well. Still haven't figured out how to use the convection portion of the microwave. Directions seem a bit unclear.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice features
on January 21, 2019
Posted by: Deepz
from Nashville
[This review was collected as part of a promotion.] Good product with smart wi-fi features.
More wifi controls can be added.
More wifi controls can be added.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Best Oven Combo
on March 12, 2019
Posted by: Las Vegas
from Las Vegas ,NV
Gender:Male
[This review was collected as part of a promotion.] Fit & Finish are Great, Cooks Great , Bakes Great The Best Oven Combo we had ever had.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great product
on April 27, 2019
Posted by: SJ25
Gender:Male
[This review was collected as part of a promotion.] Love the Convection oven combo
Still having trouble with the WIFI system but will figure it out
Still having trouble with the WIFI system but will figure it out
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Mediocre Software
on June 17, 2019
Posted by: Mostly Satisfied 2
from Humble, Tx
Gender:Male
[This review was collected as part of a promotion.] We have been using this about a month. The timers for the microwave and regular oven use the same format: hh:mm:ss but the regular oven doesn’t use the seconds section which is not straight forward.
We are already having to have it serviced because the control panel goes out and we have to reset it with the circuit breaker. When I used the steam cleaning function the oven dripped water out of the front almost the entire time.
The service department was helpful in setting up the service call but the earliest appointment was two days out and the time window is 8 hours, so I may be waiting all day to get it looked at.
The oven has no proofing setting and doesn’t allow the temperature to be set low enough to do it manually. I would think this could be done with a software update.
The instructions aren’t clear on how the convection temperature versus conventional settings are accomplished when using the convection settings.
The oven does preheat quickly even without using the rapid preheat function.
We are already having to have it serviced because the control panel goes out and we have to reset it with the circuit breaker. When I used the steam cleaning function the oven dripped water out of the front almost the entire time.
The service department was helpful in setting up the service call but the earliest appointment was two days out and the time window is 8 hours, so I may be waiting all day to get it looked at.
The oven has no proofing setting and doesn’t allow the temperature to be set low enough to do it manually. I would think this could be done with a software update.
The instructions aren’t clear on how the convection temperature versus conventional settings are accomplished when using the convection settings.
The oven does preheat quickly even without using the rapid preheat function.
No, I would not recommend this to a friend.
Response from whirlpool.comBy wilsoae, social care, June 19, 2019
Hi Concerned too, we're sorry to hear about the problems with the Microwave as well as the inconvenience of the repair. We'd be glad to look into it with you. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com