Customer reviews from jbl.com
JBL - 5.1-Channel Soundbar System with 10" Wireless Subwoofer and 4K & HDR Support - Black
Average customer rating
4
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
153
4 Stars
42
3 Stars
21
2 Stars
18
1 Star
31
80%of customers recommend this product.
(
160 out of
201)
Customer Reviews for JBL - 5.1-Channel Soundbar System with 10" Wireless Subwoofer and 4K & HDR Support - Black
Customer Rating
5
Best I've ever heard!!
on February 8, 2019
Posted by: mcgomez
from Durango, CO
I've had this sound bar set for about 1 year and I can't say enough good things about it. The build quality is great! When I first took it out of the box you could just tell it was a quality built product. They really took their time and designed this right.
The sound is superb. It really fills the room without being distorted. It feels like being in an iMax theater. It's that good. I can't believe it. Especially at the price. Unbeatable.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Very unreliable
on January 21, 2019
Posted by: mbs47
from New Jersey
Batteries in left right speakers fail, impossible to fix. I take pride in throwing this $600 piece of garbage away
No, I would not recommend this to a friend.
Response from jbl.comBy Mario, Customer Service, January 21, 2019
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
4
Very good sound. Great Sound, but ARC function b-
on January 19, 2019
Posted by: cybercord
from Atlanta, GA
I compared to many of the top brands. This one for the money is the best. Great features for sound adjustment and the surrounds work fine. Now, don't compare to to floor speakers of Hi End Bookshelf speakers. But I found the ARC function per the manual does not work right. And the labels are backwards on the unit. Took a little time to figure this out, now all works fine and power off of TV turns the SB off also. Using the optical out of the Cable box is fine, but does not turn the SB off. Can't give it a 5* due to manual and mislable of ports. Donn't know why another review said the sound was awful, I think they had something else amis and not the SB quality
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Does it support equal audio quality for TV channel
on January 9, 2019
Posted by: Rajnath
from Bangalore
Does it support equal audio quality for TV channels as well?
I know quality is very good whn we connect via other source. But I want to know if it gives same quality for TV channles?
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great sound but wireless speakers a pain
on January 6, 2019
Posted by: Jeff94114
from San Francisco
The sound is great and the sound bar is easy to setup. But it’s a pain to have to charge the speakers. It means you can’t mount or place them on speaker stands because they have to be returned to the base unit to charge. The satellite speakers do have a USB c port. But JBL offers no information on amps or if you can even charge them with a USB.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
rear speakers are very good
on December 22, 2018
Posted by: gringo jimmy
from puerto vallarta Mexico
I know and understand audio I have a high-end system to compare this with.its not as good but for the money and the simple set up I feel its a very good deal , and a snap to set up,
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome!
on December 21, 2018
Posted by: TJohn
What else can I say but WT...!! In my 460 sq ft den this replaces my bulky 5.1 set up with sweet bassy sound. Best part is you can arrange the wireless satellites to accommodate your situation. This will not compete with a full big speaker system but very close for my room. A+
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
No contractor needed
on December 20, 2018
Posted by: Dave570
from Boise, ID
Sounds incredible just moving the rear channel from the front to the back is great. Not having dudes in my attic disturbing the blown in insulation made my decision.
I would recommend this to a friend!
Written by a customer while visiting jbl.com