Customer reviews from jbl.com
JBL - 5.1-Channel Soundbar System with 10" Wireless Subwoofer and 4K & HDR Support
Average customer rating
4
(264 Reviews)
Rating breakdown 264 reviews
5 Stars
152
4 Stars
42
3 Stars
21
2 Stars
18
1 Star
31
80%of customers recommend this product.
(
160 out of
201)
Customer Reviews for JBL - 5.1-Channel Soundbar System with 10" Wireless Subwoofer and 4K & HDR Support
Customer Rating
2
Defective HDMI Ports
on April 23, 2021
Posted by: Daven
from Nashville
My HDMI ARC passthru stopped working after an hour, support tried to help but was unable so I had to end up returning the soundbar.
No, I would not recommend this to a friend.
Response from jbl.comBy Iggy at Customer Support, Iggy at Customer Support, April 26, 2021
We appreciate the feedback you've provided us. We understand that our JBL Bar 5.1 didn't meet your expectations. We'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
3
Generally pretty satisfied but with one defect
on April 24, 2021
Posted by: dslee85
from Irvine, CA
Subwoofer keeps making 'zeep' or 'electric buzz' noise whenever there's bass coming out. It got so annoying that I ended up disconnecting the subwoofer and using only the sound bar. Contacted customer support and will see if this can be replaced.
No, I would not recommend this to a friend.
Response from jbl.comBy Raymundo at Customer Support, Harman Lifestyle, April 26, 2021
Thank you for bringing this to our attention. We're sure that our customer support team will do everything that they can to eliminate the buzzing sound coming from our JBL BAR 5.1 and if the issue persists then they can check on your other options.
Written by a customer while visiting jbl.com
Customer Rating
5
Best Sound For the Price
on May 3, 2021
Posted by: A Reviewer of Sound
from Warner Robins, GA
After a couple weeks of using this new system, I can say that I'm pleased with the volume, depth, and balance of sound that it provides for the price. One particular thing to note is that the subwoofer provides deep sound without it being deafening loud (something that many home sound systems don't always get right). Satellite speakers that are entirely wireless and with a decent battery life are a pretty novel idea. I think that you will have a hard time finding a better surround sound system for this price with such features.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Fantastic Soundbar
on May 4, 2021
Posted by: Adelb
from Atlanta, GA
I cant believe I had Samsung soundbar for a year before deciding to buy this one. This set is incredible! My house is shaking for the bass, and the sound quality is amazing! I love the fact that it has 4 HDMIs and I only need to connect one HDMI to my TV (My TV has only 2 HDMI inputs)
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound!
on May 7, 2021
Posted by: LJ12
from Morgan City, Louisiana
I bought this a few weeks ago and happy that I did. The sound is amazing!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Dead
on May 8, 2021
Posted by: AmbersJ
from Miami, Fl
I was extremely happy when arrived at my doorstep at5pm, hooked it up, I used the Bluetooth feature to try it, and BOOM!!! Awesome loud sound. The next morning, turned on and was DEAD!!! No sound. After trying to revive it with 3 calls and techs later had to return it for refund. Very disappointed!!!
I would recommend this to a friend!
Response from jbl.comBy Jem at Customer Support, Customer Support, May 8, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Bar 5.1 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing Sound - Great Price
on May 8, 2021
Posted by: Tourman1988
from Branson, MO
Wow, this system is the best. Great price, great sound, easy surround by simply removing the surround speakers from the bar and place them wherever you want. The sub produces the best bass sound ever! I'm in love with this system. One of my best purchasesever!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Excellent Addition to our home
on May 13, 2021
Posted by: Opalbee
from Florida
We really love this sound bar. It sounds amazing on movie night and we love that we can take the ends off to use for surround sound or have speakers outside when we have a party!
I would recommend this to a friend!
Written by a customer while visiting jbl.com