Customer reviews from jbl.com
JBL - 5.1-Channel Soundbar System with 10" Wireless Subwoofer and 4K & HDR Support - Black
Average customer rating
4
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
153
4 Stars
42
3 Stars
21
2 Stars
18
1 Star
31
80%of customers recommend this product.
(
160 out of
201)
Customer Reviews for JBL - 5.1-Channel Soundbar System with 10" Wireless Subwoofer and 4K & HDR Support - Black
Customer Rating
1
wireless surround cuts in and out.
on March 23, 2020
Posted by: Zain_rizvi
from Houston
This is an awesome system as a concept. On occasion the wireless connections to the subwoofers and wireless speakers work it works really well. But most of the time the wireless signal to the sub and wireless speakers cuts in and out making for patchy audio and a horrible headache causing experience. If the wireless connections worked consistently it would be flawless.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, March 24, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Great features
on March 10, 2020
Posted by: Quesodp
It was good liked. Great bass. Far suround spound.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Wireless speakers stop holding a charge just as wa
on February 16, 2020
Posted by: Jack1919
from Portland, Or
I purchased 18 months ago. Just after the warranty expired, the right speaker stopped holding a charge, a few months later the left stopped as well. There’s no way to replace the rechargeable batteries so not need to run a power wire to both. Will replace them bar soon but not looking forward to patching the holes in the wall and repainting.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, February 16, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Excellent Sound
on February 7, 2020
Posted by: Que2
from Atlanta
I bought the system one week ago mind blowing! Sound is on another level,well worth the money.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Superb!
on February 6, 2020
Posted by: Daleup
from Southern California
So glad we bought this. Unbelievable difference from our Tv's stock sound. It really does give you the theatre sound experience. I read reviews about `tinny` sound or overpowering bass. They have to be doing something wrong or don't know how to adjust their set. There is a lot of adjustment available from no base all the way up to `rumble the house`. You can personalize the system to whatever you want. Good job JBL!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
I love it!!!
on February 4, 2020
Posted by: Georgi
This product is simply awesome. Smazing sound and usability.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
standby problems
on February 1, 2020
Posted by: paolousb
I connected the surround speakers 10 meters from the central unit, and 3 meters high, with micro USB power supplies.
When the auxiliary system is turned off for about 2 hours, the surround speakers lose synchronization.
Neither the remote control nor the central unit have a resynchronization system, having the surround speakers at 3 meters in height becomes a problem.
Are there solutions ???
When the auxiliary system is turned off for about 2 hours, the surround speakers lose synchronization.
Neither the remote control nor the central unit have a resynchronization system, having the surround speakers at 3 meters in height becomes a problem.
Are there solutions ???
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Perfect system
on January 23, 2020
Posted by: Eric s410
from Highland Heights, KY
Easy to set up. ARC HDMI inputs let me plug my 4K fire stick right into the sound bar to get 5.1 surround sound. Rear speakers put out a good amount of volume. Surround without all the wires. Programmed right to my tv and fire stick sound. The subwoofer is massive and will bump more than enough base. No speaker wires running everywhere and display is there when you need it and off when you don’t. Very happy with this system, there’s nothing else like it. Shipping was fast since I live 2 hrs from JBL DC.
I would recommend this to a friend!
Written by a customer while visiting jbl.com