Customer reviews from jbl.com
JBL - 5.1-Channel Soundbar System with 10" Wireless Subwoofer and 4K & HDR Support - Black
Average customer rating
4
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
153
4 Stars
42
3 Stars
21
2 Stars
18
1 Star
31
80%of customers recommend this product.
(
160 out of
201)
Customer Reviews for JBL - 5.1-Channel Soundbar System with 10" Wireless Subwoofer and 4K & HDR Support - Black
Customer Rating
5
so much bassssssss
on May 23, 2020
Posted by: springer3869
from sparks, nv
so amazing the sound, the size the look its perfect
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing
on May 22, 2020
Posted by: SP02
from Duluth, Georgia
I bought this a few weeks ago and it feels like I’m at the movie theater with this set up
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Just an awesome system
on May 19, 2020
Posted by: Kebm
from San Antonio, TX
the system sounds great and the Bluetooth surround speakers are awesome.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Lots of crackling noises
on May 18, 2020
Posted by: Azeitona
from San Fransisco
My wireless subwoofers are making lots of crackling noises when no audio is coming which is unbearable. Regardless if it's connected, if the source is opt or hdmi, the crackling is there. The only way to make it go way is to reduce the volume to the lowest level. That's a shame.
No, I would not recommend this to a friend.
Response from jbl.comBy JBL, Customer Support, August 28, 2020
Thank you for taking the time to provide us with your feedback. We understand that our JBL Bar 5.1 didn't meet your expectations. Since the subwoofer is wireless, it susceptible to interference. To isolate this issue, you could try to relocate your subwoofer or make sure that there are no wireless devices within 5 meters. If it's connected to a power strip, you could also try to plug it directly to a wall outlet to see if that fixes the noise issue.
Written by a customer while visiting jbl.com
Customer Rating
5
Best system for the price. No contest.
on May 18, 2020
Posted by: Average John Doe
from NOLA
I have a Bose soundbar with subwoofer for almost 3 times the price. While I am completely satisfied with my system my friend didn't want to spend that much money. After some research I recommended this setup and I'm thoroughly impressed. The unit is nice looking, has a slick wall mount system included and the detachable speakers are versatile. The sound is not "tinny" at all and this is in a huge family room (18x26 with 16' ceiling) and hardwood floor with no rug. Outstanding base response. With proper setup - setting the speakers in the position you're going to have them in and doing the calibration - I think you'll be quite pleased.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
JBL delivers
on May 14, 2020
Posted by: Anto75
from California
First time purchase of the JBL 5.1 surround and very happy with the purchase over my previous Bose sound system. The JBL 5.1 surround system literally brought every movie to lifelike sound experience. My wife and I enjoy the sounds and details it creates with the detachable rear surround speakes when we watch shows or movies. I have no cons about my purchase, it is just that good!
I don't understand other reviewers complaining about this system and about not getting any or minimal sound from the rear speakers. They are either lying to make JBL look bad or just lazy and don't take the time to get to know the sound system. I would recommend to those who are not satisfied with this system, go back to step 1 and restart your hookup and follow instructions, there is also Youtube.
Falsifying about this sound system of no sound, giving bad reviews because you have no idea how to hook it up or just because you are an ungrateful human being gives the team at JBL no direction to focus and update REAL issues to better future products.
JBL cares about there (customers) because there engineers, the team and product delivers.
I don't understand other reviewers complaining about this system and about not getting any or minimal sound from the rear speakers. They are either lying to make JBL look bad or just lazy and don't take the time to get to know the sound system. I would recommend to those who are not satisfied with this system, go back to step 1 and restart your hookup and follow instructions, there is also Youtube.
Falsifying about this sound system of no sound, giving bad reviews because you have no idea how to hook it up or just because you are an ungrateful human being gives the team at JBL no direction to focus and update REAL issues to better future products.
JBL cares about there (customers) because there engineers, the team and product delivers.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing
on May 14, 2020
Posted by: Bigrich25
from Hoptown
I brought this sound bar to take the place of my old surround sound system. And when I tell you the sound quality is very nice all the way around
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound, easy to set up.
on May 13, 2020
Posted by: Anonymous
from South Florida
I am very happy with my purchase. I am no audiophile but they system sounds great especially watching movies. The 5.1 system with the wireless surround speakers make such a huge difference. Oh and the subwoofer is incredible with deep deep house shaking base. Set up and calibration was a snap and the remote has all the controls I need to adjust my listening pleasure. For the price, this is a terrific value. Now I have to go because I want to listen and watch another movie.
I would recommend this to a friend!
Written by a customer while visiting jbl.com