Customer reviews from jbl.com
JBL - 5.1-Channel Soundbar System with 10" Wireless Subwoofer and 4K & HDR Support
Average customer rating
4
(264 Reviews)
Rating breakdown 264 reviews
5 Stars
152
4 Stars
42
3 Stars
21
2 Stars
18
1 Star
31
80%of customers recommend this product.
(
160 out of
201)
Customer Reviews for JBL - 5.1-Channel Soundbar System with 10" Wireless Subwoofer and 4K & HDR Support
Customer Rating
5
The Sub is amazing
on December 9, 2017
Posted by: Ablack
Overall great product definitely would recommend Jbl
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Great but flawed
on April 19, 2020
Posted by: Thursty24
from Johannesburg, South Africa
I bought this item in September 2019, was extremely happy with it until the HDMI ports started becoming faulty, when you switch it on and when my components are on, it doesn't show any picture for atleast 20-30 minutes, eventually it shows, however when you switch it off and on again, we have the same issue and have to go through the same cycle of frustration.
this is sad because I really wanted this model but this seems to be the issue, first it was the remote but at least that was sorted, but not the HDMI? this is so not nice.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service , Customer Support, April 21, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Simply amazing!
on September 15, 2018
Posted by: JimE
from Spokane, WA
I bought the JBL 5.1 after weeks of searching for the best buy. I was also unwavering on a 10 inch sub. That led me to JBL 3.1. After looking at the 3.1 I also looked at the 5.1 and loved the idea of the removable, wireless speaks for real theater sound. I could not be any happier! The sound clarity, bass and mids are exceptional! Could not be happier! If you are thinking about the 5.1 just do it, you wont be disappointed!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great soundbar and amzing sub
on December 13, 2017
Posted by: Pranav
from Seattle, WA, United States
I'm very much pleased with my purchase of this soundbar. The sound quality is phenomenal with deep base! The sub literally shakes your room! I'm not an expert on sounds but I felt sound was comparable to bose soundtouch 300 with sub and surround package which costs way more. The setup was very easy (just one HDMI cable) to connect to TV. The soundbar can be controlled with TV remote just fine. The Bluetooth also works as expected and once paired, very easy to switch to bluetooth without having to use the remote. Overall, very happy with the purchase and I would certainly recommend it for anyone looking for soundbars in this price range
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Best system for the price. No contest.
on May 18, 2020
Posted by: Average John Doe
from NOLA
I have a Bose soundbar with subwoofer for almost 3 times the price. While I am completely satisfied with my system my friend didn't want to spend that much money. After some research I recommended this setup and I'm thoroughly impressed. The unit is nice looking, has a slick wall mount system included and the detachable speakers are versatile. The sound is not "tinny" at all and this is in a huge family room (18x26 with 16' ceiling) and hardwood floor with no rug. Outstanding base response. With proper setup - setting the speakers in the position you're going to have them in and doing the calibration - I think you'll be quite pleased.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Jbl 5.1 soundbar
on February 14, 2018
Posted by: Bfoster1026
from Jacksonville
Crazy good the sound is outrageous out of these speakers
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Sounded good when I first set it up BUT
on March 30, 2020
Posted by: RockDr
from Moon Twp PA
I have had this for several months now but in the last month or so the bar won't stay connected to the TV so basically I cant use it. Very disappointed with this product.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, March 31, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Bar 5.1 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
JBL delivers
on May 14, 2020
Posted by: Anto75
from California
First time purchase of the JBL 5.1 surround and very happy with the purchase over my previous Bose sound system. The JBL 5.1 surround system literally brought every movie to lifelike sound experience. My wife and I enjoy the sounds and details it creates with the detachable rear surround speakes when we watch shows or movies. I have no cons about my purchase, it is just that good!
I don't understand other reviewers complaining about this system and about not getting any or minimal sound from the rear speakers. They are either lying to make JBL look bad or just lazy and don't take the time to get to know the sound system. I would recommend to those who are not satisfied with this system, go back to step 1 and restart your hookup and follow instructions, there is also Youtube.
Falsifying about this sound system of no sound, giving bad reviews because you have no idea how to hook it up or just because you are an ungrateful human being gives the team at JBL no direction to focus and update REAL issues to better future products.
JBL cares about there (customers) because there engineers, the team and product delivers.
I don't understand other reviewers complaining about this system and about not getting any or minimal sound from the rear speakers. They are either lying to make JBL look bad or just lazy and don't take the time to get to know the sound system. I would recommend to those who are not satisfied with this system, go back to step 1 and restart your hookup and follow instructions, there is also Youtube.
Falsifying about this sound system of no sound, giving bad reviews because you have no idea how to hook it up or just because you are an ungrateful human being gives the team at JBL no direction to focus and update REAL issues to better future products.
JBL cares about there (customers) because there engineers, the team and product delivers.
I would recommend this to a friend!
Written by a customer while visiting jbl.com