Customer reviews from jbl.com
JBL - 5.1-Channel Soundbar System with 10" Wireless Subwoofer and 4K & HDR Support - Black
Average customer rating
4
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
153
4 Stars
42
3 Stars
21
2 Stars
18
1 Star
31
80%of customers recommend this product.
(
160 out of
201)
Customer Reviews for JBL - 5.1-Channel Soundbar System with 10" Wireless Subwoofer and 4K & HDR Support - Black
Customer Rating
2
Defective HDMI Ports
on April 23, 2021
Posted by: Daven
from Nashville
My HDMI ARC passthru stopped working after an hour, support tried to help but was unable so I had to end up returning the soundbar.
No, I would not recommend this to a friend.
Response from jbl.comBy Iggy at Customer Support, Iggy at Customer Support, April 26, 2021
We appreciate the feedback you've provided us. We understand that our JBL Bar 5.1 didn't meet your expectations. We'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Loving it
on April 16, 2021
Posted by: GabeS
So far so good. Sounds amazing and detachable speakers are so cool!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound.
on April 14, 2021
Posted by: Seamaja
from Orlando, FL
Great sound. Excellent bass. I like that the surround speakers are wireless and rechargeable battery powered.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
JBL 5.1
on April 12, 2021
Posted by: dakotapicker
from Hot Springs SD
I am still having a problem with the start up. When the TV comes on it shows HDMI!and the bar goes through many #'s and letters. I push the top right on the JBL remote until it is on HDMI2, Sometimes it shuts off and I have to start over. Pain in the butt.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Doesn't work
on April 9, 2021
Posted by: aeegeee
Returned two purchases because they were faulty. One of them didn't connect to subwoofer and the other one connected but had no sound.
No, I would not recommend this to a friend.
Response from jbl.comBy Iggy at Customer Support, Iggy at Customer Support, April 12, 2021
We appreciate your honest feedback. We understand that our JBL Bar 5.1 didn't meet your expectations. We're always looking for ways to improve and we'll make sure this gets to our development team.
Written by a customer while visiting jbl.com
Customer Rating
5
We have 2
on April 7, 2021
Posted by: Hammerstein
from Albuquerque area
Incredible bass and if you get 2 they piggyback. My neighbors LOOOVE this. JBL has it in the bag. Clean and clear with deep heartfelt bass.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Love the system, sounds great
on April 6, 2021
Posted by: Pete123
from Washington
I'm glad that we waited and purchased a JBL bar, best choice.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
on March 29, 2021
Posted by: Cpb07
from New York
Super speedy delivery. Audio is great. Excellent product!
I would recommend this to a friend!
Written by a customer while visiting jbl.com