Customer reviews from fellowes.com
Fellowes - Powershred Cross-Cut Shredder - Black, Silver
Average customer rating
3.3
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
5
4 Stars
2
3 Stars
1
2 Stars
2
1 Star
3
62%of customers recommend this product.
(
8 out of
13)
Customer Reviews for Fellowes - Powershred Cross-Cut Shredder - Black, Silver
Customer Rating
2
No Longevity
on August 7, 2010
Posted by: jady
I have bought my 3rd one of these shredders. I bought it for the looks, size, and cost and convinced myself that I had maybe misused the first two.
Each one lasted a little over a year. The third one I never shredded over 3 sheets at 10x per day. I used the oil on it regularly.
Sure enough, a little over a year it has stopped working. The motor will run in reverse. I have cleaned it out, etc., but it is dying.
No, I would not recommend this to a friend.
Response from fellowes.comBy Fellowes Quality Assurance Team, August 16, 2010
Hi Jady,
I represent the Fellowes Quality Assurance Team who responds to consumer on-line product reviews and would like the opportunity to help resolve the issue you are experiencing with the P70CM.
Please call Fellowes Customer Service at 800-955-0959 and one of our representatives will help diagnose the problem and find a solution for the experience you're having with your shredder.
Or you can contact me at the e-mail below and I can take you few troubleshooting steps to try to determine why your shredder only runs in reverse.
Thank you for purchasing a Fellowes shredder and for taking the time to provide a review. Consumer feedback is important to us as we strive to continuously offer the most innovative solutions, exceptional product quality, and first class service and support.
Sincerely,
Fellowes Quality Assurance Team
e-mail: fellowes_shredders@fellowes.com
I represent the Fellowes Quality Assurance Team who responds to consumer on-line product reviews and would like the opportunity to help resolve the issue you are experiencing with the P70CM.
Please call Fellowes Customer Service at 800-955-0959 and one of our representatives will help diagnose the problem and find a solution for the experience you're having with your shredder.
Or you can contact me at the e-mail below and I can take you few troubleshooting steps to try to determine why your shredder only runs in reverse.
Thank you for purchasing a Fellowes shredder and for taking the time to provide a review. Consumer feedback is important to us as we strive to continuously offer the most innovative solutions, exceptional product quality, and first class service and support.
Sincerely,
Fellowes Quality Assurance Team
e-mail: fellowes_shredders@fellowes.com
Written by a customer while visiting fellowes.com
Customer Rating
5
I love it!
on March 12, 2011
Posted by: Happylily
Just received my shredder today and opened it right away. Got a whole box of my year 2010 receipts and some out dated statements needed to get rid off.
It worked better than I thought since I thought there was a time limit for not over 2 minutes, but mine didn't stop for over 5 or 10 minutes. since I had stop to sort out the paper in between in case some I still needed.
Of course I only put 3 or 4 pages A4 print paper at once or 5 or 6 thinner receips together to avoid jam the machine.
I finished all the shredding in one evening, which is amazing!
Definetely recommend it for a personal or home office use, it's fast, small and easy to use, and it got pretty cool looking too!
Pros: Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
Cons: Quiet Operation
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
The Best
on May 12, 2011
Posted by: PreciousOne
This is the most awesome shredder ever. Everyone should have one.
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
4
To Shred or Not to Shred (To Shred!)
on October 13, 2011
Posted by: Bubbaandbubbette
I've had this unit for about a week. In general it performs well (I. E.: Shreds things as it should and as advertised by Fellowes).
It has several short falls.
If you try to shred continually for 10-15 minutes, you have to stop because the unit overheats and shuts down. Mine doesn't reset for about 15 minutes.
There's only one sensor for something in the paper path. It is located at the center point of the slot. If you're shredding something say the width of a postcard, the machine may not start or shut off prematurely because it can't detect the item if it's off to the extreme of one side or the other of the slot.
These concerns do NOT diminish the fact that this shredder does what it's advertised to do.
Pros: Quality Construction, Safety Features, Jam Resistance, shreds credit cards (not advertised to shred cd's)
Cons: Quiet Operation, it really isn't that quiet!
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Great Shredder!
on January 5, 2012
Posted by: Stormy
My old shredder finally died and, due to identity security issues, I needed a new one. I did the research on the 'net and reviews from others showed this Fellowes to be the best product in my price range. Those were 'spot-on' as this shredder works better than my old one. It is a bit noisier than the other, but the security of small, cross-cut shredding makes it the winner. You will agree if you choose this one.
Pros: Sheet Capacity, Quality Construction, Warranty, Service Guarantee, Secure Cut Size
Cons: Quiet Operation
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
2
Don't buy this shredder!
on July 8, 2012
Posted by: Megamultitask
Although this shredder is reliable when it works, if you have any volume of shredding to do not buy this shredder. It overheats EASILY and takes forever to cool down. If I have a volume of paper to shred it can take an entire day of stopping because the machine has overheated - coming back to check if it has reset and cooled down - returning if it hasn't - then doing more shredding until it overheats again. And once it overheats the first time the time it takes to overheat again is less and less. In addition this unit is NOT quiet.
Pros: Jam Resistance
Cons: overheats easily, not quiet, messy to unload
No, I would not recommend this to a friend.
Response from fellowes.comBy cf, customer reviews, July 10, 2012
Dear Customer,
Thank you for taking the time to post your product review. I am sorry your experience with the P70CM shredder has not been a positive one.
The P70CM shredders can run for up to 4 minutes before it will need a break to cool down. This means you can shred continuously for up to 4 minutes and then should let the shredder cool down for 20 minutes before shredding again. In addition, Fellowes recommends that users shred no more than 10 to 20 passes in a day for optimum performance with this shredder.
The P70CM shredder is one of our household shredders, with a shorter run time. It sounds as though you might need a more powerful shredder based upon your shredding needs. May we suggest looking to an alternative model that would be more robust? We are more than happy to help you determine a shredder better suited to your requirements.
I hope our suggestions help remedy the problems you are experiencing and ensure you get the most out of your P70CM shredder. If the information doesn’t help remedy the problems sufficiently please contact Fellowes Customer Service at 800-955-0959, visit Fellowes.com or email the Quality Assurance Team at the address below. We will work to resolve any remaining issues to your satisfaction. Thank you again for taking the time to post your product review.
Thank you for taking the time to post your product review. I am sorry your experience with the P70CM shredder has not been a positive one.
The P70CM shredders can run for up to 4 minutes before it will need a break to cool down. This means you can shred continuously for up to 4 minutes and then should let the shredder cool down for 20 minutes before shredding again. In addition, Fellowes recommends that users shred no more than 10 to 20 passes in a day for optimum performance with this shredder.
The P70CM shredder is one of our household shredders, with a shorter run time. It sounds as though you might need a more powerful shredder based upon your shredding needs. May we suggest looking to an alternative model that would be more robust? We are more than happy to help you determine a shredder better suited to your requirements.
I hope our suggestions help remedy the problems you are experiencing and ensure you get the most out of your P70CM shredder. If the information doesn’t help remedy the problems sufficiently please contact Fellowes Customer Service at 800-955-0959, visit Fellowes.com or email the Quality Assurance Team at the address below. We will work to resolve any remaining issues to your satisfaction. Thank you again for taking the time to post your product review.
Written by a customer while visiting fellowes.com
Customer Rating
3
Unacceptable
on October 10, 2012
Posted by: LadyIlea
I purchased this as a replacement. I spent as much money for this one as I did for the original one and this one is half the size. I'm really disappointed in this tiny little thing. I hope it will hold up, but the price of shredders is rediculously high now and I find it useless. Guess I'll start burning everything and dump the shredder.
I just got it and I don't know enough about it to rate it. I just know it's a disappointment compared to the one it is replacing.
Cons: Shreds Credit Cards, Staples and CDs, very tiny doesn't shred cd's
No, I would not recommend this to a friend.
Written by a customer while visiting fellowes.com
Customer Rating
1
Bad
on January 22, 2013
Posted by: Mikke
This was a gift from my company . Sent to my house and didn't work at all ! Good thing it was a gift cause I'll just throw this junk out . Not worth sending back
Cons: Quality Construction, didn't work right out of the box
No, I would not recommend this to a friend.
Response from fellowes.comBy cf, customer reviews, January 24, 2013
Sorry to hear you had a problem with the P70CM shredder. Please let us help you resolve your issue. Contact Customer Service at 1-800-955-0959
Written by a customer while visiting fellowes.com