When I received my pitcher I was surprised at the quality of the metal and glass parts. But then I was disappointed with the plastic spout. But I easily found a metal spout online for about $10 and swapped it out. The change makes it a complete high-quality product and water comes out of the metal faucet faster. However, the base seems unnecesary to me, at least in my situation, and I would prefer the spout to be lower in the pitcher. I have no trouble situating it at the edge of the counter.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
5
Must have product
on October 24, 2018
Posted by: lizzydebbie
Length of ownership:1 year or longer
We have had this product in our home for a little over a year. It has replaced the need for purchasing cases of water each month. Our family are water drinkers and I want to make sure it is clean, safe and free from chemicals. The 40 cup glass dispenser services our needs. We all enjoy the taste.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
1
It leaks
on January 20, 2024
Posted by: Gala
Length of ownership:1 year or longer
I like how the filter looks like, but it leaks. I've tried to twist it harder in order it not to leak, but it doesn't help. I've asked other people to do it it doesn't help as well. I've ordered extra filters. Now I cannot use the filters and the filter itself because it leaks :( Very disappointing.
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, January 24, 2024
We have replacement spigots available for this model, please contact customer service and a new spigot will be sent to you. 1-800-503-2939
Written by a customer while visiting zerowater.com
Customer Rating
2
looks great, doesnt hold half of what it claims to
on February 27, 2018
Posted by: 0watersince2007
Length of ownership:1 week
I just received my new 40 cup dispenser and I am very unhappy with it. It is terribly designed and can not hold 320 oz (2.5 gallons of water). I'm assuming that 2.5 gallons is with out the filter and tub inside of it. Thanks to them taking up most of the interior room in the tank. Additionally the spigot is quite high so there's a good amount of water you don't have access to. So this is more like a 1 gallon (16 cup) dispenser. It looks pretty (bottom part does remind me of a dog food dish though) but lots of wasted space and the one filter use inside takes forever to fill, and the first part of the filled tank is too low to even come out to drink. The previous one the sold with 2 filter didn't look as pretty but waaaay better designed. you can have this one back I'll keep my old one.
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, February 28, 2018
Hello, Thank you for your feedback. When you have unfiltered water in the reservoir and filtered water in the dispenser this will be 40 cups of water. Additionally the spigot sits higher so that you can easily fit a glass under the spigot without having to pull it to the edge of your counter. We hope this helped clear up a few of the comments you made.
Written by a customer while visiting zerowater.com
Your urn is beautiful and the filtration works well but the on/off turn spout doesn't work well at all. It doesn't open or close well leaving a spilled mess underneath.
No, I would not recommend this to a friend.
Written by a customer while visiting zerowater.com
Customer Rating
5
Beautiful Design. Delicious Water
on July 23, 2018
Posted by: MakH
Length of ownership:6 months
I have been using the 40- Cup Glass Dispenser for about 7 months now. It fits perfectly on my counter. I have gotten so many compliments from guests that it looks beautiful. The capacity is great for everyday use like filling my son's bottle, keurig and dog's bowl. And the fact that it has the ZeroWater filter makes me confident I am providing them the best filtered water.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
I have been buying Zero Water pitchers since 2016 and have been recommending it to just about everyone. However, this is my first time buying this larger size. I opened my package Dec 25, as my Christmas gift to myself. Yesterday I notice that the white filter area has black, mold-like spots around the filter and on the brim. Please respond to me as I am highly disappointed.
Written by a customer while visiting zerowater.com
It leaks. I’ve put in the washers for the spigot three times. I think they are too soft. I’m looking into different ones from the hardware store and caulking.
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, December 7, 2023
A replacement spigot assembly has been ordered for you. We apologize for any inconvenience this has caused.
Written by a customer while visiting zerowater.com