Customer reviews from zerowater.com
ZeroWater - 40-cup Ready-Pour Glass Dispenser - Clear/Chrome
Average customer rating
3.9
(381 Reviews)
Rating breakdown 381 reviews
5 Stars
203
4 Stars
68
3 Stars
33
2 Stars
36
1 Star
41
74%of customers recommend this product.
(
236 out of
320)
Customer Reviews for ZeroWater - 40-cup Ready-Pour Glass Dispenser - Clear/Chrome
Posted by: Sarah Ash
Length of ownership:1 month
Verified Purchase:Yes
Disappointed in this product. Leaks everywhere and I have to pay to return this product.
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, March 17, 2023
We apologize for the leak with your dispenser, we can send a replacement spigot to you or replace the entire dispenser if necessary. If you do wish to return it we never charge customers to return items purchased directly through us and we will send you a pre-paid shipping label. You can contact customer service at 1-800-503-2939
Written by a customer while visiting zerowater.com
Posted by: RyanO
Length of ownership:1 month
Verified Purchase:Yes
It looks and work’s beautiful but the spout is the worst part it’s too high up so you can’t get a lot of water out and it’s made of plastic so defeats the purpose of having a all glass container
I would recommend this to a friend!
Response from zerowater.comBy ZeroWater Team, May 2, 2023
The glass container is meant to be filled continuously, thus making the water beneath the spigot irrelevant. Once the water tests above the 006ppm mark simply empty the entire container into your sink then rinse, dry, and replace the filter.
Written by a customer while visiting zerowater.com
Customer Rating
4
Bought because of the glass, the design is meh
on May 3, 2023
Posted by: Danemi
Length of ownership:6 months
Purchased this a few months ago. The only thing I like is the fact that it's glass. The spigot is shedding silver paint and looks unsightly. It's located at some height so that the water never reaches bottom. With the lid which resembles a French beret and with the bulky metal base the whole thing is very tall. The metal base resembles a pet bowl. The lid is too tight so there is condensation inside and there is no air to allow some circulation. I had to file away a little bit of plastic off the top of the plastic basin to let the air in. Wish there was something sleek, contemporary, and without these annoying drawbacks.
Response from zerowater.comBy ZeroWater Team, May 4, 2023
Thank you for submitting your feedback, your comments will be shared with the appropriate parties. If you would like to discuss your experience in more detail with us we can be reached by phone at 1-800-503-2939 or by email at customerservice@zerowater.com
Written by a customer while visiting zerowater.com
Customer Rating
4
Actually Works - great tasting water
on June 28, 2023
Posted by: Dixonnj32
Length of ownership:1 month
I like this filter a lot, it’s holding enough to let me fill my 32oz bottle at least 7 times. The downside is that the spout it comes with is garbage, (it’s very slow) do yourself a favor and order a different spout for dispensing!
Written by a customer while visiting zerowater.com
Customer Rating
3
Leaky spout
on July 7, 2023
Posted by: Sfaulk
Length of ownership:1 month
I had read the reviews about the spout leaking. I replaced gaskets with tighter fitting ones but still leaks just not as bad. Needs to be improved and a metal spout added instead of the plastic. For what was paid you should not have to tweak the dispenser.
I would recommend this to a friend!
Response from zerowater.comBy ZeroWater Team, July 12, 2023
We apologize for the leaking spigot, a new design spigot has been ordered for you. We apologize for the inconvenience.
Written by a customer while visiting zerowater.com
Posted by: LWelks
Length of ownership:3 months
Verified Purchase:Yes
While I love that the holding container is made of glass instead of plastic the construction does have a few flaws. First he height of the spout leaves so much of the water remaining without tipping the whole thing and it is rather cumbersome to do that and not have things slide around. The next flaw is that spout does not pour very fast, so if you are trying to fill a larger tumbler for the day it takes longer than other models. Lastly the height makes it difficult to have on your kitchen counter and still be able to remove the lid and fill. If the base was different the item could be shorter and fit better all around.
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, July 12, 2023
We appreciate your feedback on the glass dispenser. A couple of quick to note, the glass container is meant to be filled continuously, thus making the water beneath the spigot irrelevant. Once the water tests above the 006ppm mark simply empty the entire container into your sink then rinse, dry, and replace the filter. Also, the base is optional, you do not have to have the base setting beneath the glass container it is quite stable with out the base. In this type of use you simply need to have the spigot hanging over the edge of your counter.
Written by a customer while visiting zerowater.com
Posted by: Drotar
Length of ownership:1 month
Verified Purchase:Yes
Awesome product! Love it! Easy set up and easy to use. Produces the best tasting water!
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Posted by: DarianM
Length of ownership:1 month
Verified Purchase:Yes
The filter works great and this is some of the best tasting water I've had in my life. It works exactly as advertised with the TDS in my tap water going from 360 to 0.0. Unfortunately, the 40 cup glass container that came with it leaked all over the place. The silicone gaskets included with the system were way too large for the spigot and could not seal correctly. I contacted customer service and they sent a replacement right away....the replacement spigot had the exact same gaskets as the first, so that didn't actually help anything. I ended up finding the correct size of food safe silicone gaskets elsewhere online, and they get the job done. A full month after I received my Zero Water filtration system I am actually able to use it. Other than the shoddy design of the dispenser I'm pleased with the purchase and would recommend Zero Water.
I would recommend this to a friend!
Response from zerowater.comBy ZeroWater Team, August 9, 2023
Thank you for submitting your feedback, your comments will be shared with the appropriate parties. If you would like to discuss your experience in more detail with us we can be reached by phone at 1-800-503-2939 or by email at customerservice@zerowater.com
Written by a customer while visiting zerowater.com