Customer reviews from zerowater.com
ZeroWater - 40-cup Ready-Pour Glass Dispenser - Clear/Chrome
Average customer rating
3.9
(381 Reviews)
Rating breakdown 381 reviews
5 Stars
203
4 Stars
68
3 Stars
33
2 Stars
36
1 Star
41
74%of customers recommend this product.
(
236 out of
320)
Customer Reviews for ZeroWater - 40-cup Ready-Pour Glass Dispenser - Clear/Chrome
Customer Rating
3
poor design
on June 12, 2019
Posted by: noyb
Length of ownership:3 months
the 40 cup unit is designed to sit back on a counter and still allow a cup or glass to be placed under the spigot. I do not use the silver stand; instead I keep my unit at the edge of my counter. the spigot is so far up from the bottom of the unit that about 2 quarts of water remain below the spigot. in order to use that water I have to take the unit apart, carry it to the sink, (it's heavy for an old woman!) and tip it to pour the remaining water out - I don't like the idea that some water is never removed and becomes stagnant. Also, the water comes out of the spigot very slowly because there is not enough head pressure above the spigot. I have switched the reservoir and filter to a different glass container which also holds 2.5 gallons (sold for iced tea and lemonade), but has the spigot closer to the bottom; still not a perfect solution, as the reservoir just sits on top of the rim of this container and some water remains below the spigot, but it is lighter to carry to the sink for complete emptying. I would use one of your smaller pitchers designed for pouring from, but they are all plastic. I believe all plastics will eventually be found to be unsafe. You need to design a glass container with a spigot close to the bottom, or sell a glass pitcher.
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater, ZeroWater Customer Service, June 12, 2019
Thank you for your feedback. I have shared your review with our product design team. I have the same dispenser and never let the water get low enough so that the level of the spigot comes into play. Instead I fill the dispenser often, using a measuring cup in lieu of bringing the dispenser over to the sink. As far as the flow from the spigot is concerned, try keeping the tap straight up and down vs all the way open, this has improved the flow for me.
Written by a customer while visiting zerowater.com
Customer Rating
5
Perfect Solution!
on October 19, 2019
Posted by: Helene64
Length of ownership:3 months
I was looking for a counter top water dispenser, but tired of filling it with 1 gallon bottled water...this not only solved that problem, but created a healthier option, saves on plastic and just makes life easier!
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
5
Great. On counter top!
on October 30, 2019
Posted by: Woody
Length of ownership:1 year or longer
We have had this unit since it's original introduction, I don't remember how long ago, and wouldn't trade it for anything!
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
3
Location of spigot
on February 9, 2020
Posted by: RJ Maine
Length of ownership:1 week
We just started using our 40 cup carafe yesterday and noticed the placement of the spigot. We’re not sure if the hole was placed incorrectly or the design isn’t low enough to empty the carafe. Our concern is the water would become stagnant on the counter.
We have used the 39 cup for a 1-1/2 years and it drains to the bottom. However, the push button is getting harder with arthritis.
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater, ZeroWater, February 11, 2020
Thank you for taking the time to post your review. I have this dispenser in my home and don't let the spigot location come into play, simply by keeping the dispenser full of water.
Written by a customer while visiting zerowater.com
Customer Rating
4
Overall Good, Except for a Couple of Minor Issues
on August 7, 2020
Posted by: California Blue
Length of ownership:1 month
Overall, this is a nice water filter dispenser and I like the taste of the water! There are a couple of minor issues...I wish they had supplied a metal spigot instead of a plastic one. Also, the placement of the spigot in the glass dispenser doesn't allow all of the water to ever be completely dispersed unless you tip the dispenser to get most of the water out. Lastly, the water comes out very slowly. Instead of holding a glass until it fills, I strongly suggest you always keep several large containers to pre-fill with water, so you always have some on hand.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
5
Easy to Use; Great Taste
on September 6, 2020
Posted by: Rosemarie
Length of ownership:1 month
I got this item 4 weeks ago and you could not pay me enough to make me return it to you! I had looked at the reviews and noted that some people found that the base was not high enough for ease of use. I solved that problem (plus the problem that I did not really have enough counter space to dedicate to it) by buying a heavy duty 3-step ladder/step stool. The filter tower sits on the top step. On the step below, I have an inverted casserole dish to raise whatever container I am trying to fill. (I don't mind holding a cup or glass under the spigot, but when I need to fill a pot to use for cooking, it's easier to sit it on something below.)
I love the glass since I did get a little bit of strange taste if I let the filtered water sit in the plastic pitcher that I bought to use until the tower became available.
With an unfiltered tap water reading of 555, I even use ZeroWater to wet and rinse my toothbrush.
I noted a bit of leakage around the filter seal, but by using a the gizmo I use to open hard-to-open jars, was able to tighten it so that it no longer leaked. I also had a little bit of leakage around the tap when I first set it up, but was able to tighten that a bit more and that solved that problem
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Posted by: Anonymous
Length of ownership:1 month
Verified Purchase:Yes
I just received this and the brand new filter is 011. It’s not zero. It’s better than our tap water but it says to change it at 006 but it never was below 011.
Written by a customer while visiting zerowater.com
Customer Rating
3
Slow Dispensing
on December 22, 2020
Posted by: ZW123
I Have three of the pitchers, 10 cup, 30 cup, and this one.
I like the 30 cup the best
This one displaces too slow. Perhaps if the spigot was placed lower on the glass.
I like the 30 cup the best
This one displaces too slow. Perhaps if the spigot was placed lower on the glass.
No, I would not recommend this to a friend.
Written by a customer while visiting zerowater.com