Customer reviews from geappliances.com
GE Profile Series - 36 inches - Black Slate
Average customer rating
3.7
(160 Reviews)
Rating breakdown 160 reviews
5 Stars
77
4 Stars
32
3 Stars
9
2 Stars
14
1 Star
28
69%of customers recommend this product.
(
91 out of
132)
Customer Reviews for GE Profile Series - 36 inches - Black Slate
Customer Rating
2
Very loud and chef connect doesnt work
on June 1, 2023
Posted by: Ali6666
from Atlanta GA
I purchased this hood a few weeks ago since I was renovating my kitchen together with the GE café electric cooktop. I got the chef connect option just to be able to connect it to my cooktop but after installation, I noticed the chef connect does not pair with my cooktop, and it is extremely noisy, it just looks decent and the LED lighting is good but the sound in shift connect which doesn’t work is extremely upsetting and disappointing
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 5, 2023
Hello,
Our deepest apologies to hear that your vent hood is noisy and you are having difficulties with the chef connect feature.
The chef connect feature allows you to synchronize the range with the hood's vent fan and light. To connect the vent hood and range please follow the steps listed at the article link attached below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34456
If your vent hood is noisy we recommend referring to page 21 of the use and care manual for the troubleshooting steps:
https://products-salsify.geappliances.com/image/upload/s--JatL3J6g--/39f2ceacf31880f385a14bf9b439bd22401434e4.pdf?_ga=2.48639714.594434270.1685969960-302677575.1657120421
We hope you are able to get this resolved quickly. If you have any further questions, please let us know.
-Charlie@GEA
Our deepest apologies to hear that your vent hood is noisy and you are having difficulties with the chef connect feature.
The chef connect feature allows you to synchronize the range with the hood's vent fan and light. To connect the vent hood and range please follow the steps listed at the article link attached below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34456
If your vent hood is noisy we recommend referring to page 21 of the use and care manual for the troubleshooting steps:
https://products-salsify.geappliances.com/image/upload/s--JatL3J6g--/39f2ceacf31880f385a14bf9b439bd22401434e4.pdf?_ga=2.48639714.594434270.1685969960-302677575.1657120421
We hope you are able to get this resolved quickly. If you have any further questions, please let us know.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Noisiest Fan Ever
on September 9, 2018
Posted by: ZeraN
from Roseville, CA
This fan was good for first 3 days. Now it is very noisy. Also the house smells of food regardless of what is being cooked. There is nothing much anyone can do about it cause this is how it operates.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
range hood
on November 6, 2019
Posted by: disappointed number 99999
from quinlan,texas
If it wasn't so expensive i would trash it. it makes a terrible noise
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA, GE_Appliances , November 8, 2019
Hello! We're sorry for any inconvenience with your range hood. If service is needed, your model comes with a full one year warranty from the factory that will cover any manufacturing issue. Service appointments may be scheduled by calling 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Thanks for your feedback and for choosing GE Appliances!
Thanks for your feedback and for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
4
Hi level is too noise
on March 12, 2022
Posted by: Anonymous
from Sacramento
When I receive product, it have the gap in front of the hood.The protect of the hood is not even.The guy who install the hood for my say it have the gap but it is still work so you can call for company to get the discount. I already installed it for using even it is not good for condition of the hood.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
worst features
on October 27, 2017
Posted by: yans
from Cumming, GA, United States
I bought 2 months back and it is the horrible one.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
manufacturing defect allows air in through vent
on March 6, 2017
Posted by: NJhomeowner
from NJ
Our range hood is leaking air via the vent for the recirculation feature. We are vented to the outside, so one of the internal plastic pieces is supposed to close off the recirculation vent, but there is a gap and we are getting cold air coming into the house from this spot.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
2
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Always buy GE
on March 26, 2018
Posted by: Lizferg
from Mechanic Falls, ME, USA
I bought my GE side by side Refrigerator 25 years ago. Still going strong. Never had a single problem out of any of my GE appliances and this has been no different!!! Always buy GE!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
BEautiful lighting display
on December 19, 2016
Posted by: Drake24
from Frisco
i love how the lighting on this hood showcases my gas cook-top! Would be nice to have a digital clock built in!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com