Customer reviews from lenovo.com
Lenovo - IdeaPad 15.6" Laptop - AMD Ryzen 5 - 8GB Memory - 1TB Hard Drive - Platinum Gray
Average customer rating
2.7
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
1
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
2
50%of customers recommend this product.
(
2 out of
4)
Customer Reviews for Lenovo - IdeaPad 15.6" Laptop - AMD Ryzen 5 - 8GB Memory - 1TB Hard Drive - Platinum Gray
Customer Rating
1
It's just slow
on June 30, 2018
Posted by: Sunnyst
from Toronto, ON
Got this for my mom, who only needs a laptop to watch videos. This laptop boots up really slow from the first time we used it and it's really laggy. I got what I paid for unfortunately. We'll be looking at more expensive options to get faster performance.
No, I would not recommend this to a friend.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, July 2, 2018
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your comments and concerns. We apologize for the inconvenience caused. We recommend utilizing our Lenovo Vantage app by making sure all of your drivers are up to date. This will ensure your systems performance level. If you need assistance with Lenovo Vantage, please use the link below:
https://support.lenovo.com/by/en/solutions/ht505081
Also, try using the tips at the following link to assist in speeding up your machine:
https://www3.lenovo.com/us/en/faqs/laptop-faqs/how-to-speed-up-your-computer/
If the issue persists, please contact our Technical Support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Best regards,
Courtnea_Lenovo
Lenovo appreciates you taking the time to share your comments and concerns. We apologize for the inconvenience caused. We recommend utilizing our Lenovo Vantage app by making sure all of your drivers are up to date. This will ensure your systems performance level. If you need assistance with Lenovo Vantage, please use the link below:
https://support.lenovo.com/by/en/solutions/ht505081
Also, try using the tips at the following link to assist in speeding up your machine:
https://www3.lenovo.com/us/en/faqs/laptop-faqs/how-to-speed-up-your-computer/
If the issue persists, please contact our Technical Support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Best regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
NOT A COMPUTER EXPERT, THIS COMPUTER WORKS WELL
on July 24, 2018
Posted by: Evey
from Example: Toronto, ON
Verified Purchase:Yes
I really like this computer, nice big screen. Fast.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Sporty
from Toronto, ont.
Verified Purchase:Yes
I bought it for my kids and it does what they were expecting to use it for
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Martie
Verified Purchase:Yes
Thus far it has taken at least 10 minutes to load and I have had to restart it in some cases to actually load. Not impressed with its efficiency...
Written by a customer while visiting lenovo.com
Posted by: SteveMcNiven
from Hamilton, ON
Verified Purchase:Yes
They keyboard is an absolute disaster, there's so much clutter and muscle memory is out the window with the left shift key. Trackpad is also REALLY hard to press properly.
Device *runs* fine though, no complaints there
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, March 30, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.
We also have an extensive portfolio of products on our website. Please check out more options at https://www.lenovo.com/ca/en/pc and contact our sales team for assistance at 855-253-6686.
Very Respectfully,
Adrian_Lenovo
We also have an extensive portfolio of products on our website. Please check out more options at https://www.lenovo.com/ca/en/pc and contact our sales team for assistance at 855-253-6686.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Witchner
Verified Purchase:Yes
I can't use the Mic on platforms like Zoom. How can you help?
Response from lenovo.comBy Adrian_Lenovo, Customer Service, April 16, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Also, our Premium Care can be accessed at https://www.lenovo.com/us/en/premiumcare.
Very Respectfully,
Adrian_Lenovo
Also, our Premium Care can be accessed at https://www.lenovo.com/us/en/premiumcare.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com