Customer reviews from otterbox.com
OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - On Ahch-To
Average customer rating
4.3
(1,017 Reviews)
Rating breakdown 1,017 reviews
5 Stars
654
4 Stars
158
3 Stars
89
2 Stars
61
1 Star
55
84%of customers recommend this product.
(
818 out of
974)
Customer Reviews for OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - On Ahch-To
Posted by: dynoe
Verified Purchase:Yes
Very satisfied with my purchase. Been using otterbox for years now and this one also doesn’t disappoint
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: SDBM
Verified Purchase:Yes
Delivered to my door in just a few days. It’s great excellent quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Murph
Verified Purchase:Yes
I bought this case two weeks ago and my phone is now fully protected. Always highest standard from Otterbox
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: RADARMAN
Verified Purchase:Yes
Everything is the best product, service , and people keep up the good work DO NOT CHANGE
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Crod1966
Verified Purchase:Yes
I really love the graphics, sleek design and how easy it fits into my pocket. I wish the graphic had an extra clear coat to better protect it from scratching. I recommend purchasing.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Thrish
Verified Purchase:Yes
I bought this a year ago and still perfect amazing quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Patricia44
Verified Purchase:Yes
This phone case is perfect!! It’s both heavy duty and adorable!! Couldn’t be happier...
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cjohn10
Verified Purchase:Yes
This is probably the worst otter box case I’ve ever had. Also had a problem with the company about charging me twice and it’s been at least a week and isn’t settled. I plan on returning this one I have now. Going some place else. I know the virus; but emailing them is not efficient at all. Preferred to talk over the phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , June 12, 2020
Hi there!
We're sorry to hear about any confusion with your recent order, and we apologize for any inconvenience with the lack of phone support. Due to the COVID-19 situation, we've had to operate at a reduced capacity to ensure the health and safety of all of our employees. We looked into your account, and it looks like you had a coupe of failed order attempts. Each of those attempts will still place a pending charge on your account. We looked into this and got those charges reversed on our end, so they will fall off soon!
Best,
OtterBox Customer Service Team
We're sorry to hear about any confusion with your recent order, and we apologize for any inconvenience with the lack of phone support. Due to the COVID-19 situation, we've had to operate at a reduced capacity to ensure the health and safety of all of our employees. We looked into your account, and it looks like you had a coupe of failed order attempts. Each of those attempts will still place a pending charge on your account. We looked into this and got those charges reversed on our end, so they will fall off soon!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com