I was so excited to use my new, sleek, pretty phone cover but was surprised and disappointed to find that it was too small for my iPhoneSE (2nd gen). The back of the case is rigid which would do a good job of protecting the phone but the silicone rim is too stiff and unforgiving for me to maneuver the phone into the case. I tried a couple times and had a friend try as well but it seems that the case is about two mm too small. I just want a refund.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 17, 2021
Hi Elkabear,
We're sorry to hear about the struggles with your case! While the rubber bumper on the Symmetry Series may feel rigid, we assure you it is design to safely accommodate your. Simply start by pushing the phone in one corner at a time, working your way around the edges until the device is nestled inside. If you should have any other questions, concerns, or should need further assistance with your case, feel free to reach out to our Otters at 1-855-688-7269!