It’s a good product however I could barely get my phone in the case! And have the same issue getting it out! I prefer the snap together cases.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, September 26, 2018
Dear Eulene,
We're glad to hear that your iPhone is sitting pretty in this Symmetry series, but we apologize that you've been running into some application troubles! Luckily, we have an awesome installation video that provides step-by-step instructions on how to take this case on and off. Feel free to check it out via the link below, and if you have any additional questions, please feel welcome to call our friendly Otters at 1-855-688-7269. They're always happy to help out!
I have used Otterbox for years and they don’t let me down. The only drawback is that the black shows all the fingerprints. But all in all I really like the black with white polka dots. Looks really good with my flamingo Pop Socket