Customer reviews from otterbox.com
OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 and 8 - Stormtrooper
Average customer rating
4.4
(556 Reviews)
Rating breakdown 556 reviews
5 Stars
371
4 Stars
92
3 Stars
51
2 Stars
22
1 Star
20
87%of customers recommend this product.
(
471 out of
542)
Customer Reviews for OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 and 8 - Stormtrooper
Posted by: Frontino
Verified Purchase:Yes
My wife bought this cover in a different design and I loved how it was slim and still a very strong case. Fit the phone perfectly. So when I found out they had a Star Wars cover, I had to have it! I love this case!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: nvaught
Verified Purchase:Yes
I love this case. Super cute and I love that is thin and protective. The outer edge is a rubber material and I’m disappointed that after week it already looks a little black and dirty even after cleaning.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kendra
Verified Purchase:Yes
I ordered this case for my birthday and I’ve had it for about 2 weeks and the back scratches super easily and somehow already has a crack. Out of all the cases I’ve ever had, this one is the most fragile one I’ve had which is the last thing I wanted. It was expensive and I had to pay shipping. Not happy :(
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, February 12, 2018
Hi Kendra,
Sorry to hear that you're feeling so let down by this Symmetry case! While we're bummed that the unit is looking a little rough, it sounds like it took the brunt of a couple impacts that would have otherwise caused cosmetic damage to your device. As long as your iPhone has emerged unscathed, we're going to still call this a win and cut straight to the part where we send you a replacement case! Please feel welcome to call our wonderful Otters at 1-855-688-7269, and they'll be delighted to assist you with a warranty claim!
Cheers,
OtterBox Customer Service Team
Sorry to hear that you're feeling so let down by this Symmetry case! While we're bummed that the unit is looking a little rough, it sounds like it took the brunt of a couple impacts that would have otherwise caused cosmetic damage to your device. As long as your iPhone has emerged unscathed, we're going to still call this a win and cut straight to the part where we send you a replacement case! Please feel welcome to call our wonderful Otters at 1-855-688-7269, and they'll be delighted to assist you with a warranty claim!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: AnnW
Verified Purchase:Yes
LOVE the look but the slick finish is too slippery for me. I feel like I’m going to drop my phone all the time. Should of researched a bit more.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, February 12, 2018
Hi AnnW,
We so apologize that the Symmetry series is a little too slick for your preferences. However, if you're looking for something with a bit more resistance, then we definitely have the case for you! Please feel welcome to follow the link below to check out our Defender series, which has a rubber silicone exterior. This slipcover offers extra grip, which should be more to your liking! Check it out, and please feel free to call our friendly Otters at 1-855-688-7269 with any further questions!
https://www.otterbox.com/en-us/iphone-8-iphone-7/defender-series-build-your-own-case/apl2-iph16-byo.html#start=1
Best,
OtterBox Customer Service Team
We so apologize that the Symmetry series is a little too slick for your preferences. However, if you're looking for something with a bit more resistance, then we definitely have the case for you! Please feel welcome to follow the link below to check out our Defender series, which has a rubber silicone exterior. This slipcover offers extra grip, which should be more to your liking! Check it out, and please feel free to call our friendly Otters at 1-855-688-7269 with any further questions!
https://www.otterbox.com/en-us/iphone-8-iphone-7/defender-series-build-your-own-case/apl2-iph16-byo.html#start=1
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: PageJ
Verified Purchase:Yes
Very pleased with the overall look and design of this phone case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Great investment to protect my expensive phone
on February 19, 2018
Posted by: ToVan
Verified Purchase:Yes
I love the color of the front and back of the case. The color is so vibrant and every time I pick up my phone it just makes me happy. Otter cases are usually very dull and boring color and when I saw this case with such bright color I was very happy that you finally make some bold color case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Murmur
Verified Purchase:Yes
Got this a couple weeks ago, love love love it!!! Lots of compliments as well. Beautiful and durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: CP513
Verified Purchase:Yes
I really like this case. Looks good while protecting my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com