Customer reviews from otterbox.com
OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 and 8 - Stormtrooper
Average customer rating
4.4
(556 Reviews)
Rating breakdown 556 reviews
5 Stars
371
4 Stars
92
3 Stars
51
2 Stars
22
1 Star
20
87%of customers recommend this product.
(
471 out of
542)
Customer Reviews for OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 and 8 - Stormtrooper
Posted by: Terpgrl05
Verified Purchase:Yes
I bought this case because it says it was compatible with iPhone 8. The iPhone 7 and 8 are not identical in size and it’s a very tight fit for the 8. It’s not easy to get the case on/off. I
Would recommend this for iPhone 7 users.
Would recommend this for iPhone 7 users.
Response from otterbox.comBy OtterBox, Customer Service Team, January 3, 2018
Hey Terpgrl05,
We so apologize about any confusion surrounding the iPhone 7/8 Symmetry series case! The iPhone 7 and iPhone 8 are indeed the same size, which is why our cases are compatible with both devices. The cases are engineered to hug the phone tightly to provide maximum protection, and sometimes this can mean that installing the unit can be a little tricky. Not to worry - our Otter experts are always available to help with the application process, so please feel free to give them a ring at 1-855-688-7269 for further assistance. Additionally, check out the link below to watch our installation video for this specific case series, which should offer some handy tips and tricks. We’ll get you back on track to stylish protection in no time at all!
https://www.youtube.com/watch?v=aCf0nx42OFk
Sincerely,
OtterBox Customer Service Team
We so apologize about any confusion surrounding the iPhone 7/8 Symmetry series case! The iPhone 7 and iPhone 8 are indeed the same size, which is why our cases are compatible with both devices. The cases are engineered to hug the phone tightly to provide maximum protection, and sometimes this can mean that installing the unit can be a little tricky. Not to worry - our Otter experts are always available to help with the application process, so please feel free to give them a ring at 1-855-688-7269 for further assistance. Additionally, check out the link below to watch our installation video for this specific case series, which should offer some handy tips and tricks. We’ll get you back on track to stylish protection in no time at all!
https://www.youtube.com/watch?v=aCf0nx42OFk
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5
Love it!!!! Ordered the Caribbean flowers (Trefle)
on May 10, 2018
Posted by: Marcelle
Verified Purchase:Yes
This is my 3rd Symmetry case...they are perfect if you dont like those "big" cases but still want protection for your phone. I drop my often, and the "bumper" around the case works great! Just love them!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cjaysen
Verified Purchase:Yes
I bought this for summer. It is very colorful and bright.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lek1
Verified Purchase:Yes
I’m happy with symmetry. The case looks nice and sturdy, but a little heavy.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: carol 78
Verified Purchase:Yes
Glad I finally ordered and received it - good looking and solid
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: dodgeboy426
Verified Purchase:Yes
i bought it because i love otterbox and anything marvel but the glow in dark i though ooo thats gonna be awesome. its a lil bit of a let down doesnt not glow very bright at all if it glows i want it to pop and glow like the pictures shown thats why i give it a 3
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 25, 2018
Hey there dodgeboy426,
We're happy to see that this case combines two of your interests: OtterBox and Marvel! Our apologies that the glow-in-the-dark feature isn't entirely meeting your expectations, and we would suggest exposing the case exterior to as much direct light as possible before taking it into a dark environment. This can really help the design to pop!
If you run into any further questions, please feel welcome to call our superhero Otters at 1-855-688-7269. They'll always fly in for the rescue!
Best,
OtterBox Customer Service Team
We're happy to see that this case combines two of your interests: OtterBox and Marvel! Our apologies that the glow-in-the-dark feature isn't entirely meeting your expectations, and we would suggest exposing the case exterior to as much direct light as possible before taking it into a dark environment. This can really help the design to pop!
If you run into any further questions, please feel welcome to call our superhero Otters at 1-855-688-7269. They'll always fly in for the rescue!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1
Worst purchase ever
on March 9, 2017
Posted by: Deanna
This case is not good at all it covers up the microphone so no one can hear me,or can only hear parts of what im saying.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , March 10, 2017
Hi Deanna,
We are sorry that this Symmetry case seems to be obstructing your microphone. We fully understand why this would be disappointing but we assure you that this is not at all normal.
We genuinely want to get to the bottom of this mystery as soon as possible. When you get a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can!
Sincerely,
OtterBox Customer Service Team
We are sorry that this Symmetry case seems to be obstructing your microphone. We fully understand why this would be disappointing but we assure you that this is not at all normal.
We genuinely want to get to the bottom of this mystery as soon as possible. When you get a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: littlekem
Verified Purchase:Yes
It was a gift from Ottobox and I very happy for the fast delivery, the case is very protective however, It is abit different compare to the website picture. I dont think that it is shining ( I prefer the matte instead). All in all, It is the best produce I have ever purchase.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com