The case looked great when it was new. However, it's actually just a white case with a very thin layer of black paint, and the black paint has been coming off even though I've only had it for less than a month. I've been disappointed to see how quickly the paint is coming off despite being very careful with the case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , July 15, 2020
Hi, Alexander!
We're sorry to hear that the finish is damaged on your Symmetry Series case! The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Bought this for my new upgraded SE 2020. I do wish the protection included the front of the phone as well. I guess other models fulfill this wish but this one looked to cool to pass on.
I bought this and was super excited about the glow in the dark feature. Unfortunately when I first got the case in the mail it didn't want to glow in the dark. It took a few weeks for the case to slightly glow in the dark. It is no where as bright as the picture lead me to believe. However, it does a great job of protecting my phone as I have dropped it multiple times since putting it on and everything is still intact.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , August 31, 2020
Hi, Alli!
We're sorry to hear about your disappointment with your case, but we're happy to hear that your phone has been protected well! Keep in mind, that glow-in-the-dark feature works best when exposed to sunlight, as UV light helps to charge the glowing materials. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
My red iPhone peers out happily from this OtterBox in complete relaxation knowing it is is under the full protection of Deadpool. I work in construction and my phone takes some bumps, bangs, and sawdust, but the rounded bumper edges have protected the phone in fine fashion and also protect the display without a display cover. In a world of black cases, I always know where my Deadpool is. And though I didn't expect it, the added snarky in my personality, is a bonus.
I bought this for my son for his birthday. He’s a huge Star Wars fan. It matches his brand new red iPhone perfectly. He loves it. Thank you Otterbox for your great products!