Customer reviews from broan-nutone.com
Broan Glacier - 30 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Average customer rating
3.4
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
3
4 Stars
1
3 Stars
1
2 Stars
2
1 Star
1
57%of customers recommend this product.
(
4 out of
7)
Customer Reviews for Broan Glacier - 30 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Posted by: Anonymous
from Kingsport TN
Gender:Female
Verified Purchase:Yes
I upgraded and so glad I did-- I did not have a vent to the outside, now I do and this is a huge difference --no smoke in the house or grease
I would recommend this to a friend!
Written by a customer while visiting broan-nutone.com
Customer Rating
2
Great looking but light doesn't work
on February 27, 2021
Posted by: map600
from Eugene Oregon
Gender:Male
The guide rails were a good idea but confusing and wouldn't work in my kitchen. After 45 minutes of trying to figure the instructions out I hired an installer who didn't use them. Installed it looks great but, unfortunately, the light bulb sockets are of poorest quality. The left light was difficult to install and the right went in easily but does not work.
After all that work the unit is going back.
No, I would not recommend this to a friend.
Response from broan-nutone.comBy Broan-Nutone, March 1, 2021
Hi map600, Thank you for your review of model BCSD130SS. We are sorry to hear you have had such a frustrating and disappointing experience. Please call our Technical Support Team directly at 800-637-1453 and allow us to troubleshoot the issue with you. There may be a simple solution that may save you from the hassle of uninstalling and returning the unit. Our Team is available from 7:30 AM to 6:00 PM CST, Monday-Friday and would be happy to assist you
Written by a customer while visiting broan-nutone.com
Posted by: Anthony G
from Carlisle, Pa
Gender:Male
Verified Purchase:Yes
It is a great fan and light combination. I found 50 watt led to fit and now only use 8 watts for both lights.
I would recommend this to a friend!
Written by a customer while visiting broan-nutone.com
Customer Rating
2
Grease/Smoke getting pulled through the lights
on February 4, 2023
Posted by: Skip Bumpass VA
from Bumpass VA
I bought this to use as a ventless operation. Installed per instructions and included the charcoal grease filters. First use when frying up some steak for a beef stew had most all of the grease/smoke going up through the light sockets instead of where the mesh and charcoal filter are located. I assume there are no filters over the light sockets to sort of makes it a waste.
No, I would not recommend this to a friend.
Response from broan-nutone.comBy Broan-Nutone, February 6, 2023
Hi Skip Bumpass VA, Thank you for your review of model BCSD130SS. We are sorry to hear this unit is not working as you expected. Please call our Technical Support Team at 800-637-1453 so that we can troubleshoot the issue with you directly. Our Team is available Monday-Friday, 8:00 AM to 5:00 PM (CST).
Written by a customer while visiting broan-nutone.com
Posted by: Paljoey
from St Stephen New Brunswick
Gender:Male
Verified Purchase:Yes
Easy to install. Item works great. Highly recommend this product
I would recommend this to a friend!
Written by a customer while visiting broan-nutone.com
Posted by: Topaz30
from Brooklyn, NY
Gender:Female
Verified Purchase:Yes
This hood is very attractive and goes perfectly with my other stainless steel appliances. The fan has two speeds and has been very effective in my small kitchen. The lights are bright but were a little difficult to install and had to ask a neighbor for assistance.
I would recommend this to a friend!
Written by a customer while visiting broan-nutone.com
Customer Rating
1
Very poor performance - design flaw.
on June 20, 2024
Posted by: alex.s
from Indianapolis, IN
Gender:Male
This range hood produces no suction, it looks nice, but does not do its job at all. I installed it, but have nothing but disappointment with that product. The range has a huge fan, which is supposed to produce plenty of suction, but the problem is that the duct opening for the air to go out is rather small and is shifted away from the center of the fan. As a result, most of the air moved by the fan just "hits a wall", and only a small portion of it goes out to the duct (and just in case there is a question about that - the backflow damper is moving freely and is not at fault).
No, I would not recommend this to a friend.
Response from broan-nutone.comBy Broan-NuTone Customer Experience Team, June 21, 2024
Thank you for your feedback on the BCSD130SS. We are sorry to hear you are having an issue with this unit. We would like the opportunity to troubleshoot the issues you are experiencing with you directly. Please contact our Product Support Team at 800-637-1453.
Written by a customer while visiting broan-nutone.com
Customer Rating
3
Moderately easy to install.
on June 30, 2024
Posted by: LChave
Install not so hard, but does require 2 people, even with the brackets. Would have been great if the bulbs were included, ridiculous that they aren't. Now I have to figure out which ones to go out and get. Otherwise quiet.
Response from broan-nutone.comBy Broan-NuTone Customer Service, July 1, 2024
We appreciate your feedback regarding the BCSD130SS range hood. We are happy to learn the installation went easily for you. You are correct. This hood originally used halogen bulbs that were not included with the purchase of the hood. The halogen bulbs have been discontinued and we now offer an LED option. Our part number is S1110531 for the new LED bulb. They are a Type MR16, GU10 base, 120 volt, 4 watt, 3000K, dimmable LED bulb, if you want to find them locally.
Written by a customer while visiting broan-nutone.com