Customer reviews from brother-usa.com
Brother - QL-1100 Wide Format, Postage and Barcode Professional Label Printer - White/Black
Average customer rating
4.4
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
34
4 Stars
8
3 Stars
2
2 Stars
3
1 Star
2
92%of customers recommend this product.
(
12 out of
13)
Customer Reviews for Brother - QL-1100 Wide Format, Postage and Barcode Professional Label Printer - White/Black
Customer Rating
2
Frustrating
on February 13, 2022
Posted by: Kmac
from USA east coast
Most of the time it will not print offline, which is often the case at cinference and meeting venues.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, February 14, 2022
We are sorry that you are experiencing connection issues with your Brother QL1100. We'll be happy to help you. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
2
Labels are way too expensive
on September 25, 2022
Posted by: Brother
from Seattle
Great printer, but the labels are too overly high quality and I don't want to pay the premium for a short lived shipping label that only has a life need of 10 days. There needs to be a cheaper option for shipping needs.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Nice Label Printer but not compatible with UPS
on February 13, 2019
Posted by: raising arizona
from Arizona
I purchased this QL-1100 to print shipping labels from USPS, PayPal and UPS. The online literature states that the printer is an ideal solution for printing shipping labels. But, when trying to setup the printer, I wanted to insert the free labels that UPS provides on a roll. But, these free labels cannot work on the Brother label printer because the printer does not have a mounting system to install a generic roll of labels. Labels must be pre-mounted on a plastic gimbal that supports the label roll. You have to purchase labels with this plastic gimbal. Further, it appears that UPS does not support the Brother printer for direct printing.
To summarize, the printer seems like a good buy and might work very well for customizing label printing, but for those who want to print directly from USPS, PayPal or UPS, this is an appropriate solution.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
very expensive paperwieght
on June 12, 2020
Posted by: buns4fun
from rockfor,il
install first roll of 4x6 labels and create the label send to printer and get an error that the labels in printer are not the same size as what i have checked off in the software. ive double checked everything 839 times now and nothing changes. i would not recomend this printer to my worst enemy.
Response from brother-usa.comBy Brother, Customer Service, June 16, 2020
Hi, We are sorry that you are experiencing an error message that the label inside does not match in the application. I understand you have check the setting and the issue is not resolved. I'd like to help. You can automatically detect the roll size installed in the machine. Click File, Printer /Page Setup, select Page Setup tab and click the Check Media button.
If you continue to have issues, please contact our Customer Support Team:
https://www.brother-usa.com/brother-support
If you continue to have issues, please contact our Customer Support Team:
https://www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
great printer
on August 10, 2021
Posted by: mynameisjeff
from monterey california
its a great printer overal the only issue ive had is when i use generic labes that i didnt buy from brother the machine doesnt know what it is so i had to mess with the ptouch edditor to get it to work other than that its awesome
Written by a customer while visiting brother-usa.com
Customer Rating
5
Brother Label printer
on March 22, 2018
Posted by: RobertL658579
from Los Angeles, Ca
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. I received this product in exchange for my unbiased opinionSetup:Amazingly simple to setup and use. 17 minutes after opening the box I am printing labels, anyone can do it. I hooked up 2 cords and downloaded the drivers, then printed my first label. The instructions are well written and try to anticipate possible questions so there were no concerns.Use: The selection of fonts and print types is quite extensive so I have many choices on how to print my projects.They made it very simple to operate and you will be glad to have chosen this one. They don`t try to teach you something new, it looks like the screens we have used for years. It will easily integrate into the office suite programs you are familiar with.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love It!
on April 21, 2021
Posted by: laaubin
from Uxbridge, MA
The printer recognizes the start and end of each label so there's no waste as with other label printers. It's very fast a of course quiet.
Need one? Buy this one with confidence.
Need one? Buy this one with confidence.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Relatively easy to use with good templates and ...
on April 2, 2018
Posted by: ZoeL925900
from Pleasant Valley, NY
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. Assembly : I am a follow the rules sort of woman , so I read the entire instruction booklet before assembling. I found the diagrams well labeled and easy to follow. I inserted the label tape without any problem and it clicked into place. Then I brought the entire machine over to my computer and followed the instructions in the book.Downloading / installation the drivers : the only problem I had with installation of the drivers was that I didn`t know which folder it went into so I had to do it twice , the second time following the installation closely. Once installed , the printer was easy to use and I really enjoyed trying out a few of the templates to create labels. I love the creativity and ease of use. Pretty simple. No major problems asking as you follow directions.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com