Hello- We are very sorry to hear your hood isn't sucking up the smoke like you expected it would. Vent hoods are 100% function-tested at the factory. Exhaust performance is a function of many factors, the most important being anything that restricts airflow. Make sure filters and hood surfaces are kept clean of grease and dirt.

Hoods work best when installation recommendations in the Installation Instructions are followed.

* Some lower CFM hoods should not be installed over professional-style cooking products with high BTU ratings. Low-CFM hoods do not have the draw power needed to eliminate smoke and odors.

* Make sure nothing such as animal nests or packing materials is blocking the vent.

* Check the damper cover. The cover may not be opening; it should swing freely.

* Check to ensure the filter is installed with the open end up so that it clears the fan blade.

* Check that the filter is not twisted or bent.

* Check for obstructions in the ductwork. It is important that your wall or roof cap has a cover or door. Make sure nothing is blocking the vent. If you've checked everything and feel there is an issue with the performance, please take advantage of your warranty and reach out to GE Consumer Service by calling 1-800-432-2737. Note: We will be sure to share your feedback about the white screens to our engineering and design teams. If you have any questions, please let us know. We are happy to help!