Customer reviews from geappliances.com
GE - 36 inches - Convertible - Wall Range Hood - Black Slate
Average customer rating
4.3
(884 Reviews)
Rating breakdown 884 reviews
5 Stars
590
4 Stars
154
3 Stars
48
2 Stars
33
1 Star
59
86%of customers recommend this product.
(
666 out of
772)
Customer Reviews for GE - 36 inches - Convertible - Wall Range Hood - Black Slate
Customer Rating
2
Good and bad
on October 17, 2023
Posted by: Dave770
from Pacific Grove, Ca
Nice design. Strong suction. Installation straightforward. Slight motor whine at low speed. Sounds like squeaky bearing. Slight vibration as if fan is off-balance. Unfortunately, this is all apparent only after installation, so return is very inconvenient. Probably need technician visit. Yuk!
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
1
Value
3
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances, October 18, 2023
Hello - Thank you so much for taking a moment to connect and share your experience. We're sorry to hear about the excess vibration and noise. That is not something we anticipate.
If you haven't already, we recommend getting one of our approved technicians out to check this. We're confident that they will be able to get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
If you haven't already, we recommend getting one of our approved technicians out to check this. We're confident that they will be able to get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Lights shorted out
on October 23, 2023
Posted by: Hthr D
Both lights burnt out on same day. I replaced the bulbs and when I turned the power back on one of the bulbs popped and now the other side is not working. There is a burnt wire. I would expect for the cost that this would have lasted longer. We have had the unit 2 years.
Response from geappliances.comBy Charlie, GE_Appliances, October 24, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your vent hood light burnt the wire.
Your feedback is extremely important to us as we consistently strive to better our products. For the best assistance with this, we definitely recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your vent hood light burnt the wire.
Your feedback is extremely important to us as we consistently strive to better our products. For the best assistance with this, we definitely recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect Hood
on October 25, 2023
Posted by: Cell1127
from Athens Tennessee
The most amazing performance, it looks awesome in my kitchen!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect!!! Easy Peasy
on November 11, 2023
Posted by: Marty5150
from Chicago IL
Excellent product!! Easy to use awesome lighting!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on November 13, 2023
Posted by: Kourt5869
from Caledonia mi
We love our hood over our oven, it's very effective and is so quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Wonderful Product
on November 13, 2023
Posted by: Purshottam
from Greensboro NC
Wonderful product , recommend to anyone who wants to go with range hood
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
attractive and easy to use
on November 15, 2023
Posted by: pjacques
The hood is very attractive. The fan is quiet and the lighting is very nice.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Wouldn’t buy again
on November 19, 2023
Posted by: Only one available
from Peyton, Colorado
Bent duct input. Left light flickering when on medium exhaust. Nightmare to install!! Had to trim the tall stack ourselves in order for it to fit our application. We like the color.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, Cafe_Appliances, December 5, 2023
Hello there! Thank you for taking the time to leave us a review. We are so sorry to hear that this vent hood was not seamless to install. We also recommend scheduling service to get the light flickering issue resolved when the medium exhaust is on. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home. If any additional questions or concerns arise, feel free to reach back out to us. - Adrian@GEAppliances
We appreciate you choosing GE Appliances for your home. If any additional questions or concerns arise, feel free to reach back out to us. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com