Customer reviews from geappliances.com
GE - 36 inches - Convertible - Wall Range Hood - Black Slate
Average customer rating
4.3
(846 Reviews)
Rating breakdown 846 reviews
5 Stars
566
4 Stars
146
3 Stars
47
2 Stars
31
1 Star
56
86%of customers recommend this product.
(
640 out of
743)
Customer Reviews for GE - 36 inches - Convertible - Wall Range Hood - Black Slate
Customer Rating
5
Wonderful Product
on November 13, 2023
Posted by: Purshottam
from Greensboro NC
Wonderful product , recommend to anyone who wants to go with range hood
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
attractive and easy to use
on November 15, 2023
Posted by: pjacques
The hood is very attractive. The fan is quiet and the lighting is very nice.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Wouldn’t buy again
on November 19, 2023
Posted by: Only one available
from Peyton, Colorado
Bent duct input. Left light flickering when on medium exhaust. Nightmare to install!! Had to trim the tall stack ourselves in order for it to fit our application. We like the color.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, Cafe_Appliances, December 5, 2023
Hello there! Thank you for taking the time to leave us a review. We are so sorry to hear that this vent hood was not seamless to install. We also recommend scheduling service to get the light flickering issue resolved when the medium exhaust is on. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home. If any additional questions or concerns arise, feel free to reach back out to us. - Adrian@GEAppliances
We appreciate you choosing GE Appliances for your home. If any additional questions or concerns arise, feel free to reach back out to us. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Excellent product. Just one thing wrong.
on November 29, 2023
Posted by: DMots74
from Stafford, Va
Very nice product. Worth it, only issue is the two lights produce alot of heat. That keeps us from leaving the light on.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Vented range hood
on November 30, 2023
Posted by: Pnhoj
Smartly designed range vent hood. Surprisingly quiet for a range hood.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Works well. Needs more parts quality control.
on December 4, 2023
Posted by: Mike975
from Colorado Springs, CO
Works well after installation. Some trouble with the install. The small chimney cover did not wrap over the main chimney as designed. One butterfly damper flap did not operate smoothly on its pivot. It bent when manually activated. I used the old butterfly dampers from the replaced hood; they opened and closed smoothly. The fan off button has an odd crushing plastic sound, but operates well.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Difficult to install - hardware supplied awful
on December 9, 2023
Posted by: Krak1
from Dublin, OH
The range hood looks nice but it's very hard to install. The anchors supplied pulled right out of the wall and the hood hit me in the face, so I had to go buy better anchors. The small screws supplied to attach the duct covers don't fit in the holes on the brackets. I've spent an hour sifting through my own screws trying to find something that will fit. Might be a good hood, I don't know yet, but I'm pretty ticked off about the installation.
Response from geappliances.comBy Adrian, GE_Appliances, December 19, 2023
Greetings! We appreciate you taking the time to leave us a review. We are so sorry to hear of the difficulty you have experienced with installing this vent hood. This is in no way the consumer experience that we strive for, and we will be sure to share these comments with our product design teams for review. If needed, we recommend contacting one of our installers to assist with the installation of this hood to ensure it is installed up to code.
Thank you for choosing GE Appliances for your home. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Don't Judge By the Looks
on December 12, 2023
Posted by: AKKIII
from Los Angeles, CA
The hood is very loud and doesn't suck up of the smoke on the low level. I bought it because it matched the other GE appliances. I don't like the white screens. They throw of the look of the hood.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Joyce, GE_Appliances, December 19, 2023
Hello- We are very sorry to hear your hood isn't sucking up the smoke like you expected it would. Vent hoods are 100% function-tested at the factory. Exhaust performance is a function of many factors, the most important being anything that restricts airflow. Make sure filters and hood surfaces are kept clean of grease and dirt.
Hoods work best when installation recommendations in the Installation Instructions are followed.
* Some lower CFM hoods should not be installed over professional-style cooking products with high BTU ratings. Low-CFM hoods do not have the draw power needed to eliminate smoke and odors.
* Make sure nothing such as animal nests or packing materials is blocking the vent.
* Check the damper cover. The cover may not be opening; it should swing freely.
* Check to ensure the filter is installed with the open end up so that it clears the fan blade.
* Check that the filter is not twisted or bent.
* Check for obstructions in the ductwork. It is important that your wall or roof cap has a cover or door. Make sure nothing is blocking the vent. If you've checked everything and feel there is an issue with the performance, please take advantage of your warranty and reach out to GE Consumer Service by calling 1-800-432-2737. Note: We will be sure to share your feedback about the white screens to our engineering and design teams. If you have any questions, please let us know. We are happy to help!
Hoods work best when installation recommendations in the Installation Instructions are followed.
* Some lower CFM hoods should not be installed over professional-style cooking products with high BTU ratings. Low-CFM hoods do not have the draw power needed to eliminate smoke and odors.
* Make sure nothing such as animal nests or packing materials is blocking the vent.
* Check the damper cover. The cover may not be opening; it should swing freely.
* Check to ensure the filter is installed with the open end up so that it clears the fan blade.
* Check that the filter is not twisted or bent.
* Check for obstructions in the ductwork. It is important that your wall or roof cap has a cover or door. Make sure nothing is blocking the vent. If you've checked everything and feel there is an issue with the performance, please take advantage of your warranty and reach out to GE Consumer Service by calling 1-800-432-2737. Note: We will be sure to share your feedback about the white screens to our engineering and design teams. If you have any questions, please let us know. We are happy to help!
Written by a customer while visiting geappliances.com