Customer reviews from geappliances.com
GE - 36 inches - Convertible - Wall Range Hood - Black Slate
Average customer rating
4.3
(846 Reviews)
Rating breakdown 846 reviews
5 Stars
566
4 Stars
146
3 Stars
47
2 Stars
31
1 Star
56
86%of customers recommend this product.
(
640 out of
743)
Customer Reviews for GE - 36 inches - Convertible - Wall Range Hood - Black Slate
Customer Rating
5
Very Sleek
on September 30, 2023
Posted by: Mpretkus
from Las Vegas,NV
Not only does it look sleek, but it works fantastic. First time owning a hood. Now I get the hype.
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy MichaelBatGEA, MichaelBatGEA, October 4, 2023
Hello there,
We’re thrilled that you’ve been impressed by your gorgeous new hood; the sensational stainless-steel finish looks absolutely fabulous in any kitchen, and we’re so happy to hear you’ve been enjoying it so far. We really love how easy this model is to install, and the optional remote means you can operate it from anywhere in the room. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -MichaelB@GEAppliances
We’re thrilled that you’ve been impressed by your gorgeous new hood; the sensational stainless-steel finish looks absolutely fabulous in any kitchen, and we’re so happy to hear you’ve been enjoying it so far. We really love how easy this model is to install, and the optional remote means you can operate it from anywhere in the room. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -MichaelB@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
It works!
on October 12, 2023
Posted by: Nikos555
It is included with our new house. It's only been a couple of weeks but it looks to work ok. The "fake" two piece stainless-steel flute does not look and fit that great.
Features
4
Performance
4
Quality
3
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Good and bad
on October 17, 2023
Posted by: Dave770
from Pacific Grove, Ca
Nice design. Strong suction. Installation straightforward. Slight motor whine at low speed. Sounds like squeaky bearing. Slight vibration as if fan is off-balance. Unfortunately, this is all apparent only after installation, so return is very inconvenient. Probably need technician visit. Yuk!
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
1
Value
3
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances, October 18, 2023
Hello - Thank you so much for taking a moment to connect and share your experience. We're sorry to hear about the excess vibration and noise. That is not something we anticipate.
If you haven't already, we recommend getting one of our approved technicians out to check this. We're confident that they will be able to get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
If you haven't already, we recommend getting one of our approved technicians out to check this. We're confident that they will be able to get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Lights shorted out
on October 23, 2023
Posted by: Hthr D
Both lights burnt out on same day. I replaced the bulbs and when I turned the power back on one of the bulbs popped and now the other side is not working. There is a burnt wire. I would expect for the cost that this would have lasted longer. We have had the unit 2 years.
Response from geappliances.comBy Charlie, GE_Appliances, October 24, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your vent hood light burnt the wire.
Your feedback is extremely important to us as we consistently strive to better our products. For the best assistance with this, we definitely recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your vent hood light burnt the wire.
Your feedback is extremely important to us as we consistently strive to better our products. For the best assistance with this, we definitely recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect Hood
on October 25, 2023
Posted by: Cell1127
from Athens Tennessee
The most amazing performance, it looks awesome in my kitchen!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not buy, motor fails and is a common issue
on November 10, 2023
Posted by: ns1234
Do not buy this product. In < 2 years of use the motor has broken and a replacement costs almost as much as a new hood. Check out other reviews - this is a super common issue and it happens just after the warranty expires.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, November 10, 2023
Hello,
Thank you for taking the time to leave a review on your GE Appliances wall-mount pyramid chimney hood. We are sorry to hear that the motor has broken after 2 years of use. This is certainly not the quality that we expect, and your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances wall-mount pyramid chimney hood. We are sorry to hear that the motor has broken after 2 years of use. This is certainly not the quality that we expect, and your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect!!! Easy Peasy
on November 11, 2023
Posted by: Marty5150
from Chicago IL
Excellent product!! Easy to use awesome lighting!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on November 13, 2023
Posted by: Kourt5869
from Caledonia mi
We love our hood over our oven, it's very effective and is so quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com